HVAC reviews in Van Nuys, California

For reliable HVAC maintenance, this place is your best bet. I had a 30-year-old unit that worked flawlessly for years, but eventually gave up the ghost. Two years later, when it broke down irreparably, they came back with an unbeatable deal on a new combo system - install was swift and impressive. Customer service was top-notch from start to finish, making this company my go-to for all my heating and cooling needs.

This company delivered top-notch service, exceeding expectations in every way. Their professionalism was evident from start to finish, with prompt responses, courteous treatment of my property, and attention to detail (even donning shoe covers). I'm happy to recommend their repeat business-friendly approach.

I've been working with this company for years and they consistently deliver. They're accommodating, easy to schedule with, and genuinely polite. Their staff is knowledgeable and professional, making the process seamless. Payment processing is hassle-free. I frequently reach out when my HVAC needs attention or just require a maintenance check - Greg and his team always provide honest assessments and reliable service.

Representative Justin showed up right on schedule and resolved our heating issue at home. He was informative, friendly, and got the job done. The customer service team on the phone was also super helpful and pleasant. I'd definitely choose Nexgen for future services - they really delivered.

We were thrilled when Greg from NextGen Heating and Air responded to our emergency request right away. We had been told by a technician from our previous HVAC company that the condenser was unusable, but Greg took the time to examine it himself. To our surprise, he explained the reason why repairs couldn't be made. He found three damaged cuts in the freon line, which completely disabled the AC. Greg returned the next day with the necessary equipment and got to work on repairing the line. He managed to fix it within a few hours, and tested the system - it was working perfectly fine. The repair cost $1,640. We would've had to shell out $6,000 or more for a new condenser if we'd stuck with our previous company's advice. NextGen is a breath of fresh air - they're not only skilled, but also honest and easy to communicate with. If you're fed up with your current HVAC provider, do yourself a favor and give them a shot.

My old air conditioner just stopped working and was blowing hot air. Given its age of 30 years, I figured replacing it with a new one would be the best option.

I had several companies come to give me estimates for a new unit after explaining the problem. What struck me about Nextgen was that only John took the time to inspect my old unit to confirm the issue.

He did an excellent job of identifying the problem and fixing it promptly. His professionalism was impressive, especially since he didn't start pushing a sales pitch for a new unit. Instead, he took the time to understand the issue at hand.

I ended up saving around $15,000-$20,000 by not getting a new unit. I'm grateful to have experienced this level of service from John. His dedication to solving the problem and his integrity are traits that make him stand out.

John's actions really made my day, and I want to acknowledge his exceptional service and professionalism.

I recently had the pleasure of dealing with NextGen for my AC maintenance needs. The experience far exceeded my expectations in terms of value and professionalism.

The technician who visited was incredibly knowledgeable about air conditioning systems, quickly identifying the issue with my unit and explaining the repair options in a clear and concise manner. He also provided valuable tips on how to prolong the life of my equipment.

The actual repair process was speedy and efficient. The technician was friendly and courteous throughout, taking care to leave my home tidy when he finished up.

I recently had a great experience with this home services company, particularly during a sweltering week in the West Valley when my AC gave up on me. I was lucky to get an appointment scheduled quickly, thanks to Greg, who arrived right on time and even before that. He kept me informed about his arrival by texting me beforehand. The service was top-notch - he was professional, friendly, knowledgeable, and got straight to the point. His diagnosis and fix were efficient, and he explained everything clearly. What impressed me most was his honesty and presentation of upgrade options at reasonable prices. The customer service was outstanding, and I'm grateful for their prompt attention to my issue.

Greg is the real deal. He showed up on the same day I called because of a breakdown during that crazy heat wave in SFV. Booking was easy online, and he arrived right on time. Got my house cooled down pronto. Pricing is fair for what he does. Worth every penny. Will definitely call him again when needed. Also sent him to some neighbors - they'll appreciate it too.

Greg and John saved us from a sweltering disaster. When our AC stopped working just as a heatwave hit, they were out the next day to assess the issue. After a thorough check, the fix proved to be relatively straightforward. They handled it quickly and efficiently, restoring our air conditioning to its sweet spot in no time.

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Hired them during a sweltering heatwave, got the faulty AC compressor fixed in quick time - less than 4 days. Friendly technicians, especially John, made the experience pleasant. Great service overall.

We had a great experience with this company - they were very professional, provided thorough info and solutions to our HVAC problems without trying to sell us something extra. The prices were super reasonable too.

Greg and his team are excellent. I've had them to my home several times and consistently received top-notch service. They're knowledgeable, friendly, punctual, and communicative. Their work is always flawless. I highly recommend them - just be aware that NEXGEN is a different company.

Avoid them altogether, they're ridiculously overcharged and partner with shady lenders like Googleleap. Two separate splits and an electrical panel installation at my place - the total bill came out to be $19,000, but thanks to a financing deal that paid off for 11 months, I didn't have to shell out any cash initially. However, when I finally started paying back 16 months later, I was slapped with a whopping $23,804 bill. Don't make the same mistake I did - do your research and compare prices, you won't regret it!

I recently needed to replace both my central heating and air conditioning systems, and I'm thrilled I chose Nextgen. From the initial online search to the final installation, their service exceeded my expectations. The owner, Krikor, made it easy by scheduling a free estimate at his convenience. He walked me through every step of the process, providing reassurance that I was in good hands with an experienced company.

We agreed on a price and selected dates, and the installation went smoothly. The team's expertise and professionalism were evident from start to finish. After three days of work, everything is functioning as it should. The old unit was removed, along with all trash, leaving my property spotless. I'm extremely satisfied with Nextgen's workmanship and would wholeheartedly recommend them.

More recently, I had the pleasure of experiencing their maintenance service, courtesy of Greg and John. Both are highly skilled and courteous individuals who always put me at ease. Their regular visits provide peace of mind knowing that my systems are in good hands.

I recently had the pleasure of working with Greg at Nextgen Heating and Air, and I'd wholeheartedly endorse them. Greg is a trustworthy and diligent professional who consistently delivers top-notch service. His dedication to customer satisfaction is evident in everything he does. I plan to return to him for future projects and am confident that he'll provide the same level of excellence to anyone he works with.

I had a great encounter with Nextgen. The tech showed up right on schedule, seemed well-informed, and took the time to explain his work. He addressed all my queries and the cost was fair. Highly recommend Nextgen for their professionalism and value.

Nextgen was an absolute lifesaver. I was stuck with a malfunctioning AC while pregnant at 35 weeks, making it a nightmare. After trying four contractors, each overcharging me for diagnostics without solving the problem, I stumbled upon Nextgen. They arrived on time and John quickly identified the issue, explaining the plan and providing estimated costs within an hour. Greg was extremely responsive, answering all my questions before proceeding with the repair. Notably, their quote was a fraction of what I'd previously received from other HVAC companies - $10k compared to who-knows-what Nextgen offered. Their integrity, reliability, and trustworthiness are truly commendable.

Greg and his team were amazing - prompt, efficient and reasonable. I trust them completely for all my LA HVAC needs, they're fast and reliable. Extremely grateful for the speedy fix that got my AC working again.

The timing couldn't have been worse - a power outage just as summer was heating up. It lasted only five minutes, but the AC's exterior exhaust fan remained silent, leaving us sweltering in unseasonable heat.

I'd called another service provider before this one, and I won't mention their name because it still causes me frustration. So, when I needed help again, I opted for a different technician from NexTgen Air & Heat.

The new tech came over, listened attentively to my explanation of the power outage's impact on our electrical circuits, and promptly assessed the situation. He asked if someone might have removed a relay sensor plug, which would be the necessary fix to get the exhaust fan running. The price was around $500, but he warned it wouldn't guarantee success.

I explained again that no one had tampered with the AC during the outage, and I wasn't convinced by his initial assessment. We ended up parting ways after just 30 minutes of work, having spent $120 without any resolution. At this point, I was fed up and decided to use my phone to find a new service provider in San Fernando Valley.

The first name that popped up on the map was NexTgen Air & Heat, with glowing reviews that caught my attention. When I called them, a courteous gentleman listened patiently as I shared my experience with the previous technician. He apologized for any inconvenience and scheduled an appointment for John to visit the next morning.

John arrived promptly at the agreed time, sending me three courtesy texts along the way. His professionalism and respect were evident from the start.

When he arrived, I recounted my previous experience with the other technician, who had failed to resolve the issue. John got straight to work, displaying a calm confidence as he assessed the exhaust fan wiring. After a quick call to confirm his plan of action, he asked me to turn off the circuit breaker while he worked on bypassing the missing relay sensor plug.

Once he'd completed the repairs, the exhaust fan sprang back to life like new. He recommended additional refrigerant to improve airflow and suggested cleaning out dust from my air filter inside the central unit. I was surprised by how competitive the price was, especially considering the complexity of the work involved.

John's expertise went beyond just understanding air conditioning systems; he also demonstrated a solid grasp of thermodynamics and mathematical calculations that left me impressed. This guy doesn't mess around - no small talk or runaround; he gets straight to the point while still being respectful and courteous. The price was unbeatable, especially considering it felt like I was getting a deal from 1997.

What truly set John apart, though, was his genuine knowledge of complicated concepts and technical jargon that few people can understand. Meeting someone who genuinely knows their stuff is a rare treat, and I left feeling grateful for the experience.

Had multiple services done by this company. Extremely satisfied. Raised an issue during one job, was listened to and the problem resolved.