HVAC reviews in Van Nuys, California

Everyone I interacted with at Air Products was courteous and proficient. Unfortunately, the factory shipment had a flaw in it - the part they sent was faulty. The lead installer took personal responsibility to get a replacement delivered and installed as soon as possible, all while apologizing for the inconvenience.

I wholeheartedly endorse Air Products. They consistently arrive on schedule, complete the job promptly, and leave their site tidy. The personnel are pleasant and deliver high-quality work.

The technician who visited was extremely courteous and considerate of our belongings, wearing protective booties when working on the floors. He provided a thorough explanation of what he was doing and took care to keep our space tidy. The entire experience was impressive and I would wholeheartedly recommend this service.

We recently had a technician come out to do an annual service on our AC unit and install a smart thermostat. The office staff, particularly Liz, were very accommodating, getting us an appointment within two days of calling. The tech arrived promptly, was courteous and knowledgeable about his work. There seemed to be some unusual wiring going on with the new thermostat, which he quickly identified and resolved. Overall, we're thoroughly satisfied with their service and will continue to use them for all our HVAC needs.

Air Products truly stands out for their exceptional customer care. They proactively tackle issues and strive to resolve them efficiently. The team, including Elizabeth, Tamika, Francine (who excels), Carlos, Bill, and John (an exceptionally skilled technician), consistently demonstrate a high level of dedication. Their commitment is truly commendable, making them the standout choice for any customer.

Air products & services are incredible. My experience has been outstanding. The team, led by Francine and Elizabeth, delivered exceptional customer service - prompt, professional, and knowledgeable. They understood my needs instantly and got the job done efficiently. This company is a must-recommend.

"I was impressed with the service I received from this company. Francine stood out, providing top-notch support and making sure I had everything needed. She set the tone for excellent customer care. I highly recommend this company for its reliable service."

The service team was courteous, insightful, and extremely obliging, delivering a top-notch performance.

This company gets requests done quickly, providing a set timeframe for appointments. I get a text or call 30 minutes before they show up within that window. The technicians are tidy, polite, and courteous. They're also informed about our HVAC systems, keeping them in good working order with seasonal maintenance twice a year.

I recently upgraded my home with a new central air conditioner and furnace system, replacing an old Lennox unit installed in 1988. The installation team, led by Jose Q. and Jorge B., did an excellent job setting up and testing the new equipment. They were courteous, prompt, and demonstrated a solid understanding of their work. I appreciated the regular updates on their progress and took the time to explain my Honeywell W-Fi thermostat in detail. Given the complexity of this upgrade, it was reassuring to have professionals like Jose and Jorge handling the job. Their professionalism and expertise made me feel confident that everything was done correctly.

We've been using Airproducts for over six years and are thoroughly pleased with their service. They consistently arrive on schedule, and their technicians are always tidy and well-informed. On my most recent visit, I was assigned AJ, a young technician who made a great impression - I'm looking forward to seeing him again next time.

Dennis did a great job and was very professional. He notified me in advance with his arrival time, which was appreciated. When he started working, he quickly got set up with shoe covers to protect my floors, and then got right to fixing my HVAC system. I'll definitely be asking for Dennis when I need future service.

This company has earned my trust after serving me for over three decades. Recently, I compared estimates from other HVAC companies and was told by all that replacing my central A/C unit was necessary. In contrast, these guys sent someone out to repair a broken roof fan and fixed the issue for just $500.

Avoid cheaper, fly-by-night operations that don't provide written estimates or inspections. This reputable company offers comprehensive services including escrow inspections. When it comes to essential services like auto mechanics and large appliance repairs, you want reliable, honest professionals. These folks have built a reputation by doing things right and aren't motivated by shortcuts.

Greg Cummins

I got a new system from Air Products four years ago, which they've been maintaining every six months since then. They sent John and Rich over this morning and I'm extremely satisfied with their service. The whole experience has left me very pleased - the company and all its staff have made a great impression on me.

Thanks to Air Products and Marlon, their professionalism and attention to detail were greatly appreciated.

If you're in need of reliable HVAC services, consider Air Products and Services. This company delivers high-quality work while demonstrating a commitment to honesty, thoroughness, and professionalism.

Their attention to detail ensures your home's climate control system is handled with care, leaving you feeling secure and content. What sets them apart is the genuine respect they show for their customers' properties. I've experienced firsthand the trust that comes from working with this company – I highly recommend them.

I had a great experience with Airproducts and Services, thanks in large part to Louis and Jose's work. They hit the mark, delivering a project right on schedule without any disruption to our daily routine. Most importantly, they stayed within budget. Credit goes to Louis and Jose for keeping me informed about their arrival times - it was reassuring not to have to wait around all day. I'm looking forward to working with them again on my next project.

We've relied on Air Products for our HVAC needs since their initial installation over a decade ago. The only emergency call we made was handled swiftly, as promised. Their service is top-notch, efficient, and meticulous. I've never had cause for doubt, consistently trusting them with my maintenance and repair.

We got a new mini-mate installed. Jose and Jorge from Air Products did a fantastic job, completing the whole thing in just one day. They left nothing behind and we're very happy with the result. Highly recommend them for any installation work.

Air product pros have taken care of our air con for a long time. Their technicians are top-notch, reliable, and efficient. I highly endorse their service - they're the best choice. Thanks to Dennis for his excellent work today.

I've been relying on Air Products & Services for all my HVAC requirements over the past five years, starting from the installation of my current system and now with their service maintenance plan. The team I've worked with has consistently impressed me - there's Bill, Francine, Liz, and most recently AJ. AJ stands out as exceptionally meticulous, thorough, and knowledgeable about his work. He's nicknamed "The Tool Guy" due to his extensive collection of gadgets he uses to inspect, test, and clean the system. This attention to detail gives me confidence that my unit is in top working order throughout the season, ensuring my home's heating and cooling needs are met. I highly recommend Air Products & Services - they will provide reliable service from start to finish and beyond with their maintenance plan.

After decades of service from this company, my family has come to trust their expertise in installing and maintaining heating, ventilation, and air conditioning systems. Their technicians possess extensive knowledge and take a meticulous approach to their work. Specifically, John and Rich have consistently demonstrated exceptional skills, completing jobs efficiently while ensuring accuracy. I've confidently recommended Air Products to others, who share my satisfaction, making them the only choice for our maintenance needs.