Plumbing reviews in Ventura, California

Pinpoint worked quickly and help us find the specific location of the leak. This saved us from having to dig up a lot of cement or our garden.

Exceptional. Angelo was amazing, worked diligently using his expertise to find the leak. Then went the extra mile to double check it - I would definitely recommend this service

Shawn showed up on time, very nice, and confident. He was very careful with our home. Explained what is needed.

Excellent service in all respects. Represenative was on time, answered all my questions, provided accurate information and offered several alternatives to solve leak.
Would highly recommend

Anthony did an excellent job of detecting our water leak in a timely manner. I would highly recommend them for the services they provide.

Quick service and reliable. Joe was good at finding our problem and pinpoint exactly where the leak was from. Will use them again when the time comes. Thank You

I strongly advise avoiding this company, as my experience matches many of the other negative reviews here. They are unprofessional and do not stand behind their work.

Before contacting them, I read some concerning reviews but assumed those might have been isolated incidents or misunderstandings. Unfortunately, I experienced similar issues myself.

I was advised by my pool technician that I might have a small leak and should hire a leak detection company. This company quoted me $425 just to send someone out, which seemed steep, but I went ahead.

When the technician Mike arrived, he was here for about 30 minutes, & he provided a vague one line description to the company of where the leak was supposedly located, and took a single photo of some damp dirt above the pool area where they used pressurized nitrogen to detect a leak. That was it.

Afterwards, I repeatedly followed up for more information but could not get any clear answers. I kept having to deal with their office manager Katrina who was consistently rude and dismissive. She constantly interrupted me, refused to listen to my concerns, and kept insisting their vague report was sufficient.

To make matters worse, Katrina lied to one of their technicians and told him that I was disrespectful to her and used foul language when that never happened at all. I was simply trying to explain my frustration as a paying customer but she twisted my words instead of addressing the actual issue.

I tried explaining that I had every right to express my frustration about the poor service I received but she had no interest in resolving the situation and repeatedly talked over me. When I told her that if the company continued to ignore my concerns I would be leaving honest feedback online, she did not care at all and just kept trying to end the call.

In short, this company charged an excessive amount for minimal work, provided almost no usable information, and was disrespectful and dishonest when I asked for clarification. They were completely unprofessional throughout the entire process.

I would never use this company again or recommend them to anyone else. Save yourself the stress.

I was not happy that the camera could not get around the turn in the pipe when that is exactly what I wanted to see, I wanted to see the whole pipe and no effort was made to use a clean out .In addition, the roots coming into the pipe I could already see from just looking into the toilet pipe., didn't need a $350 charge to see that. Overpaid job.

We were referred to Anthony at Pinpoint Leak Detection. They were very professional in setting an appointment to come and camera the pipes in our home. He showed up on time and was very communicative. He was professional and very helpful in giving us the information that we needed to make an educated decision regarding our future plumbing work. We paid the extra for a video of the pipes and have used it several times in getting estimates for other work that needed to be done. It is a simple process to just send the video over to the plumber to get an estimate. With the video the plumber can give an accurate estimate without having to be present at the job site. It was very helpful. Thank you.

Pin Point operate and deliverable is as per their company name. They Pin Point the leak and make it easier for the house owner to make a decision on the repair.

The guys came out quickly and diagnosed my slab leak. They also gave me recommendations for plumbers in my area.

They were great! Came quickly and were very clear with the problem and how the plumber can fix it! Professional and highly recommend! Thank you

I had a great experience with Pinpoint! The scheduling process was quick and easy and Anthony came out to our house as scheduled. He was kind and professional, and did a terrific job answering my questions. He was able to locate the leak and properly mark items for our plumber to fix the issue. Our hot slab leak was resolved and I'm very grateful for the experience we had with Pinpoint!

Leak was located in a short amount of time allowing my plumber to rffrctivly repair. Serviceman was dressed nice and vet polite

Shawn from Pin Point came by my residence today and with a smoke test he quickly found the source of a sewer smell that had been bothering me for years. Excellent service!

Excellent work. They came out quickly, found the leak, and had excellent suggestions for how to do the repair. I'd highly recommend them.

Anthony was great, because of where the pipes are located it was a little challenging to get access but he managed to do so and marked the spot for the plumbers to repair

Katrina and Angel were fantastic and took amazing care of us. Angel explained everything and was extremely thorough and found the source of our leak. Highly recommend Pinpoint for leak detection! A+++

Had the pleasure of meeting a gentleman named Anthony. He called me and asked if he could come out a little bit early. He was exceptionally polite, very courteous, and very professional. I feel like he went above and beyond the call of duty, and was very pleased with his work. I don’t normally give reviews, but I thought he deserved it. I would do business with him again.

Angel and Angel came out to my property and did a great job detecting the leak. It was not an easy job since things were more complicating than usual, but they did not give up until they were able to provide me with all the info I needed. They called when they were on the way, were courteous, and very helpful!

Another great experience with pinpoint Shawn was very professional communicated well and handled the service call as expected. Thank you again for the prompt service.