Plumbing reviews in Vista, California

Plumber Sean did an excellent job fixing mt kitchen sink. He is efficient and professional. I am very pleased with his work.

Technician Rafael did a great timely and efficient on my kitchen sink. He fixed the problem within 1 hour (at the most) and left me with a business card and a smile. Would highly recommend.

I needed a plumbing company to do some outdoors drainage work, and I was able to book an appointment pretty quickly with these guys. The answering service is responsive and wasn't a "leave a message" sort of thing. They called me the morning of the appointment to confirm everything and then called again to let me know when they'd be arriving. Tanner was the guy who did the job and he was friendly, professional, and more than helpful. I think this is a high quality outfit with good services and equipment.

With all the Hack's trucks on his website you'd think he is a large plumbing company. But I don't believe so. I had my doubts since he has very few reviews and was issued a license in 2024 due to expire in 2 months.

Trinity Management company owned by Wes Besemer used Hack’s to replace a water heater at my rental. Because of Wes's background in construction management and real estate over more than 20yrs in the industry, he says he has built long standing relationships with maintenance companies and vendors. So I was super surprised to see that he sent a plumber with little to no experience. But many homeowners have changed out a water heater themselves or hired a handyman who will install for about $300 plus cost of water heater. Hacks price was. Significantly. Higher than 2 other plumbers I called.

Trinity Management or Wes Besemer says on his company website and on his Linked In profile that because of their extensive long standing relationships with vendors they get discounts that are past on to customers (home owners ) not wanting to profit off anyone’s misfortune. It would be quite easy then to pass on discounts here and I’m sure they would have if they could have..

SO that makes Hack’s super super duper expensive. And with hardly any experience … reused an old thermal expansion tank!

A plumbing license is not necessary to change out water heaters so I thought Hacks couldn't do too much damage.

Judging from the pictures sent to us Hack's replaced the water heater as quoted. He Has a 1yr warranty, but the cost was higher than other quotes I got over the phone. Standard tank size, straps, and thermal expansion tank. Nothing complicated. But here in lies the inexperience. Supposedly he reused the thermal expansion tank since it was still good. However my Google search says these tanks are only good for 5-10yrs. SO if I am needing a new water heater then I’m also needing a new thermal expansion tank. Yes?

I called his number on the quote after the work was supposedly done. He hung up on me after I said who I was. I called back and a person with female voice picked up. Said he couldn't come to the phone. He was now with the kids.

That was very weird customer service and something that makes you go .. hmmmmm

All good! Showed up on time, and got everything fixed without any hassle. Super professional, friendly, and left the area spotless. Highly recommend.

Excellent work done, crew, extremely professional, and very knowledgeable. Would absolutely

Hack's did a great job. The plumber showed up on time, explained my plumbing issue and let me know the solution options. They took their time to do it right, which I appreciated. All at a reasonable price. I highly recommend Hack's!

I cannot say enough good things about Hack’s and about our technician, Raphael. We had a clogged pipe that multiple other plumbers could not resolve. The clog was located and resolving the clog involved jackhammering into our beautiful wood floors in our dining room. We received several quotes, and Hack’s gave us the lowest price and most conservative/least invasive option. They were very professional. They scheduled the work quickly and had it done in a day. They also listened to and addressed all of our concerns. For example, I was concerned about dust (family members with asthma), and they put up plastic and did excellent dust and debris containment. They took the extra time to minimize damage to our floors, and the quality of their work was top notch. They were also super efficient and finished within one day. I highly recommend Hack’s and will use them for all future plumping needs. Thank you so much, Hack’s and Raphael, for doing such high quality work at a great price!

I was referred to Hack's Plumbing by a water restoration company and was desperate so I didn't really check them out. Well, now they've been back three times to help me with other plumbing maintenance, and every time they are totally on time, professional and reasonably priced. Another plumber had recommended we clean out a particular drain a long time ago, so while Hack's was here I had them do it. They said it wasn't that bad, even put a camera down to make sure. The other company had me so scared and pressured me to do it right then and there. I am glad I waited and was able to get another opinion. They have also been able to get me scheduled really quickly, even when it wasn't an emergency. This last time, their technician looked at a couple of things for me while he was here and gave me what I thought was very good advice, which was good peace of mind after our flooding problem that is what brought them out to begin with. Highly recommend.

Today I had a plumbing emergency at my condo in Escondido, and Tanner was incredibly quick to help. He’s extremely knowledgeable, friendly, and worked with great care. I highly recommend him for any plumbing needs!

updated Oct2024: Estevan and Tanner did an awesome job completing work. As usual service was swift, professional, and courteous.

Old review: Estevan attended the service call swiftly and professionally. He was extremely helpful and courteous while finding the problem and quick in following up with another company for remediation work.
This is the second time I am using Hack’s Plumbing Services and I would definitely recommend them.

Diego was great. He explained what he was going to do and what about his business to locate my water leak.

I fully recommend Hacks Plumbing & Drain. I had a new ADA toilet installed after hip replacement surgery. The technician Cesar did a quick & thorough job. Cesar arrived at the scheduled time & made sure everything was working properly as well as answering all my questions. I am fully satisfied with the work that was done!

Service was excellent. Cesar was professional and proficient. I had a handful of things that needed to be fixed and a water heater replacement. He was great. I trust his work and I’ll definitely call Hack’s next time I need a plumber.

The Technician, Sean did an amazing job with our sink drain on 12/5/25!!!!! He was very funny and went above and beyond. Thanks Sean!

We are very happy with the plumbing work that Estevan did in our bathroom. He is very knowledgeable and explained everything to me. He was very respectful of our home and everything was left clean and perfect when he was finished. I really appreciate that!

Stephen was very helpful. He was very informative and explained what he was doing and how long it would take. He was very courteous

Cesar was very knowledgeable and professional. He knew what the problem was and resolved our issue very quickly! Would highly recommend Hack’s Plumbing & Drain to my family and friends!!!

I’ve been working with Hack for over 20 years, he and his team are the only ones i trust (whether single family, Condo (HOA), or business. From small job to large, they always get it done right and take care of you. Can’t think of a better company to work with and have been referring folks to them for years and years.

Estevan was very professional and did an excellent job completing multiple projects. We were so pleased to have him work on our home!

I am extremely pleased with Estevan's accomplishments; the outcome was exceptional and truly professional. We previously encountered a negative experience with another company, John Padilla, which failed to provide an accurate estimate and solution. In contrast, Hack’s Plumbing and Drain delivered outstanding service at a fair price. I will endorse this plumbing company to all military personnel due to their provision of military discounts