Home Services reviews in Walnut Creek, California

4.9 based on 970 reviews Back to the listing
    5

    William was very nice, and very thorough! Highly recommend!

    It's such a relief to call a company and actually *talk* to someone. From the first minute of my first call to HomeShield, I knew I was going to be in good hands!

    5

    HomeShield was recommended to me by my mom who has used them for about 3 years. They have an amazing referral program which made it $0 to start with them. The monthly cost is definitely affordable (for what I needed them for) & I like that they stand by their work. Upon calling I had a lot of questions and they were very informative. Jordan came out and did our first spray today. He was great with his communication and was very thorough with treating all areas of the house, inside & out. I am thrilled to soon not have to worry about ants taking over my home. I will definitely be recommending this business to others!

    5

    Wonderful service! Ricky Dandridge showed up on time and took care of us quickly and effiently. Even when we first called, the man on the phone ( Dan) was super understanding and helpful. I really appreciated the service I rec'd !

    5

    William C provided us with thorough inspection, documentation of all areas serviced - interior and exterior of house. His was very thorough in communicating to us what type of extermination product he was using and the service we needed that he completed. He was very professional and we thank him.

    5

    Johnathan is the best! I love that HomeShield always sends Johnathan because he knows us well now and we work so well together. He’s such a pro and ALWAYS goes above and beyond the call of duty to take great care of us & shows up every 3 months without us having to call to make sure he’s on top of keeping us bug free. Thank you Johnathan, we really appreciate you!🙏🏼🙏🏼🙏🏼

    5

    Mitchell came to help me with a recurring ant problem that I’ve been having in my home. He was very patient and thorough, explaining his strategy and approach for eliminating the ants. He also answered all my questions, helping me be more prepared the next time I see an ant. Keeping my fingers crossed that this is the last of the ants. Thanks for all your help, Mitchell!

    5

    Tevin helped spray our house for an ant issue and did an excellent job. He was polite, professional, and clearly knew what he was doing. Really appreciated his help, and would definitely recommend.

    5

    Fil is always thorough, professional and very personable. I trust him to find any problem areas around my house and schedule prompt treatment. Really appreciate the excellent service from Fil and HomeShield!

    5

    Carlos V. was wonderful to work with today. We’ve been dealing with a recent swarm of ants inside and outside as a result of the recent rains. Carlos came over to apply the first treatment and was extremely friendly, took the time to explain his process and best treatment options, and even recommended some tips we could take at home to treat our plants so that we’re not attracting additional pests. Highly recommend him and Homeshield!

    5

    Bradon was the specialist that came out to service my home for my first bug treatment. He was very professional, respectful and thorough. He went through everything he was going to do and told me why he’s doing it. He removed all the spider webs and sprayed inside & out. 5 star experience

    5

    Aaron was our guy and he did a great job from day one. Aaron was always informative about the treatment. He always made sure to ask if we noticed "anything." I'm hoping that we will never need pest control services again. And, if, we will need some more pest control services we will call on Homeshield Pest Control.

    5

    ⭐️⭐️⭐️⭐️⭐️
    Excellent service! The technician who came out today was professional, friendly, and very thorough. He took the time to explain what he was doing and made sure every area of our property was treated carefully. I really appreciate his attention to detail and the great customer service, highly recommend!

    5

    Carlos did a great job spraying the house for ants. Carlos was professional, courteous and very efficient. I appreciate him clearly explaining what he was going to do. Very satisfied with the service today. 5-stars. Thank you, Carlos.

    5

    William C, arrived eager to work and was very friendly and informative in his profession. He kept in touch letting me know his time of arrival. He definitely knows his stuff. I would highly recommend him as your service technician.
    Thank you very much

    5

    Joseph’s communication was excellent. He let me know when he would be here and notified me once he arrived. Once he was done he let me know he was finished and how long the treatment would last.

    Melissa has serviced our home before and she is also excellent.

    5

    I would like to give a recommendation to the gentleman who treated my house yesterday, by the name of Aaron. He was remarkable and amazing and someone I would recommend 100%. We were having a difficult day because two homeless people came by the house and their stuff was all over the place. Aaron disregarded the mess and just simply helped with fumigating the bathrooms and the kitchen and some of the bedrooms. Once again, I could not recommend him enough. This is someone with star quality. If there is an additional place where I can include this recommendation, please send me a link.

    Silvia Brandon Perez

    2997 Hardeman Street, Fairview 94541

    5

    Aaron is amazing to work with. He’s always on top of communication, keeps us informed, and has helped get our pest issue under control significantly. Highly recommend!

    5

    Seth, our technician was very kind, easy to talk to and was extremely thorough. He sent me a heads up text about 40 minutes before our appointment and was right on time. I really do like Home Shield pest control.

    5

    William C was fantastic! He was extremely thorough and took the time to explain all of our options for eliminating the ants in our home. I had plenty of questions, and he answered each one with patience and care, which I truly appreciated. Highly recommend—10 stars!

    5

    Does get the job done. Seeing less insects in the house. Even though its a quarterly service, would be great if they can come month to month without having to make an appointment. Overall great customer service and the techs who do come out does a great job and respects the property.

    5

    Our technicians that we have had so far were fine. Today, Aaron was efficient, courteous, and professional. I just don't like that there is such a huge window for arrival time. Our window was for 8 am to 12 noon, and our technician arrived just before noon. Otherwise, service is fine!