Contractor reviews in Aurora, Colorado

We hired Paragon Partners, LLC to build out a large basement in Aurora, Colorado. This basement included a Bedroom, Bath, Wet Bar, Media and Rec area, Craft room and unfinished Storage. Nicole was our Project Manager and she did an outstanding job of communication and execution of the work. We highly recommend Paragon Partners for basement finishing.

Paragon handled all of the contact with my insurance company and filed the claim. They were timely in getting the work done and the clean up afterwards was very good. Just passed the city inspection today and I would highly recommend Paragon Partners for the work you need.

Paragon Partners is wonderful to work with. I purchased a condo and wanted to move the washer / dryer from the basement to the main floor. I replaced the wood fireplaces with gas and they look great. Plus lots of other things. Nicole was great with her suggestions.

We started our project very excited about working with Greg and Paragon. After a previous home remodel project that was less than a pleasant experience, we were thrilled by the reviews we read and initial project review. Once the project began, things quickly started to fall apart. It started with our project being delayed because "the office" didn't order a necessary part for our radiant heated floors. Things continued to be delayed due to completely unacceptable work by their porcelain contractor (this was at the suggestion of our project manager). Issues continued on with basic plumbing needing to be redone, and a bathtub that was improperly installed.

In the midst of all of this, one of their sub-contractors used our hose without our consent (in January), and didn't disconnect the hose, and left the spigot running. This resulted in our basement flooding due to a broken pipe. The unfortunate issue here, was that their plumber never took the time to inspect the cause of the flooding, and only replaced the drywall without ever looking into the source of the water. This meant that we had to cut back into the drywall that was just replaced, and locate the broken pipe prior to new carpet being laid. Had we not found this issue (by we I mean my wife and I, and not Paragon), our basement would have flooded again.

The project ended with no final walk throughs being conducted by our project manager Greg, or any of the subs. The result? Our shower didn't properly drain, and almost flooded our newly remodeled bathroom. Additionally, the hot water didn't work. Both issues would have been easily identifiable had someone checked the quality of work completed. When we had our own plumber come to inspect the issues, we have a 4 cups worth of construction debris that has gone down the drain of our shower (most likely during demo) as a result of the drain not being properly covered.

In the end we truly wish we would have had the same experience as the other reviewers, but it was far from that. In the end we started this project in early November, and were told it should take a month at most. In the end as a result of the issues by Paragon we didn't get our project finished until early February.

In the end we fully understand that delays and issues are the reality of any construction project, but in this instance EVERY issue noted above was the direct result of low quality work by sub-contractors, and low quality oversight by our project manager.

A big shout out to Paragon partners for the work they did on replacing our front steps, partial driveway and replacing an aging brick & railroad tie front patio. Scott was great, he was patient as we worked through our HOA concerns and Ricardo made sure everything was done as we requested. We definitely recommend them!

Paragon Partners renovated our main floor to add a suite for my in laws. This included adding a handicap accessible bathroom and elder safety to elements. The work was top quality and they followed up on everything. Beautiful!

Scott and his team did an amazing job for us. We had hail damage that required new roof, gutters, paint, garage door, screens, etc. They handled all of it and guided me through the steps to deal with not only the actual repairs that had to be done, but also how to deal with my insurance company and my bank. Also, when things didn't go as planned (which always happens at some point in a big construction project!), Scott made things right - quickly and with a smile. Scott and his team have excellent customer service skills and are just nice people to work with - highly recommend them. (And he was recommended to me by my insurance agent who has worked with him for 9 years and no complaints.)

Imagine walking down into your basement late at night only to step into 2 inches of ice cold water. That was the beginning of what could have been a disastrous nightmare. A burst pipe had completely flooded our basement.

Thanks to Scott Mansfield and his Wife Nikola Slizova and the Paragon Partners LLC team they had a mitigation company on site the next morning.

The Paragon team lead by Mary Freeman (a true pleasure to work with) not only fixed all of the water damage, they helped me perform upgrades to the HVAC to insure the pipes would not freeze in the area of the basement again.

Additionally they helped us realize some cosmetic improvements to our basement living space. Working closely with the insurance company we were able to figure out the cost delta of "returning it to original" and making the improvements.

It is clear to me that Scott, Nikola, Mary and the other team members really care about the customer's needs.

As a business owner I personally strive to provide excellent customer service to my customers. It is a true pleasure to be treated they way I treat my charges.

Well done Paragon Partners. Well done indeed.

I've worked with numerous contractors over the years on dozens of projects on many homes and THERE IS NO QUESTION that Paragon Partners is BY FAR the best contractor I have ever used (or even heard of from others). The management was excellent and the price was more than fair. This was a very large ($100K+) remodel with every sub imaginable, and there were NO issues at all. If you need a contractor for a small or large project. Give Nikola and her team a call...you will not regret it at all.

Great service and communication. Even with a few hiccups, everything was handled professionally and I knew we were in good hands. From Myles doing the estimate, to Nick and Larry overseeing the project, we had a great experience with everyone from Paragon. VERY happy with our new downstairs bathroom!

After reaching out to nearly a dozen contractors to finish our ~1200 sq ft basement, getting estimates from several, no replies or being ghosted by several others, we found Paragon. I submitted an estimate request online and Scott called back the next day to discuss the project. What I appreciated most from Scott on the call was his authenticity and transparency, he wasn't trying to BS me to get the work or make promises he couldn't deliver, it was an honest, genuine conversation that made me feel comfortable from the start. That comfort and ultimately confidence, only continued when meeting with Nikola to discuss the design and estimate, and then Nick our project manager. The entire team and subs were a pleasure to work with.

We were so pleased with progress in the middle of the project, we expanded the scope to include replacing the countertops in our kitchen and all of our bathrooms. No projects of this size and scope are without hiccups, but they were handled responsively and with care; we were only one of multiple clients they were working with at the same time, but we never felt neglected, most often felt like a top priority. Paragon will certainly be our 1st call for any future projects.

Working with Nicole and her crew from Paragon was a wonderful experience. They remodeled our 2000 square foot basement beautifully and in the 12 week deadline she set. All of the contractors were extremely professional and their work was very well done. Nicole went above and beyond to ensure that the basement came out perfect. We are very happy with our basement and are looking forward to working with Paragon on future projects.

Paragon Partners are awesome. They did work for me that I could not find anyone else that would do the job. They repaired the wood around my garage and replace strips of medal between my roof and siding. Everything I was told happened very quickly and professionally. Highly recommended. I will use them again.

Paragon Partners remodeled our basement and I couldn’t be more pleased with both the process and the finished product. Nikola was immensely helpful in the planning phase, sharing design ideas and was always willing to go the extra mile to make sure I got the look I wanted. Most of my contact was with Carl, who was our project manager. Carl excelled at scheduling the work and always let me know if there was a last minute change. We were in contact daily and his efforts helped to make the project not only run smoothly but made it an enjoyable experience. He was attentive to detail and was insistent that the work be done to my satisfaction. Danny joined the company toward the end of our project. He was an incredibly hard worker with the goal of making sure that I was satisfied and was a welcome addition to the team. The sub contractors were great to work with and always went the extra mile to get things done right. Paragon Partners exceeded my expectations I and would hire them again for future projects.

Cheryl Meyer

Scott and the entire team at Paragon are exceptional. They delivered exactly as promised and provided 5-star service throughout the entire process. Very detail oriented and supportive with contractors and the insurance company throughout. They followed through on all fine details to ensure the job was perfect. I look forward to partnering with Paragon in the future.

We are so happy with the kitchenette that Paragon Partners did for us. Tom kept the project moving, he was very nice and knowledgeable. We are using them for our roofing project now. Would totally recommend Paragon Partners to our neighbors and friends. Thanks so much!

Paragon Partners helped me after my house flooded over Christmas last year. They supported my family every step of the way and went above and beyond to ensure my family was very well taken care of during such a difficult time. I will forever be grateful for the care David, Scott and Nicole took of our family and our house. In addition to doing an excellent job on all of the constructional work, they dealt with the insurance company for me and offered design advice. I would recommend them to anyone! Thank you, Paragon Partners!!

Really happy I chose Paragon for my basement finish. The work went fast and the subcontractors all did a nice job. They always worked with you to find solutions to problems that would pop up and I appreciated that my input was heard and respected. The biggest delay was the city permit and that is out of their hands. I would definitely use them again, and recommend them to others looking for a fast, efficient and reasonably priced contractor.

From day one, Paragon Partners made the entire process less stressful. I came home to a flood that damaged the entire basement, first floor and partially the second floor. Scott came out accessed the flood damages and brought a crew in quickly to start drying the house out. Scott really made sure that I was kept updated with the progress. Nikola was a pleasure to work with and has a superb eye for design. She was able to create a true gem , within budget. I would recommend Paragon Partners !

I am extremely satisfied with the job Paragon did replacing my roof, door, and then painting the whole exterior of my home. Scott and Greg helped in dealing with my insurance company (who tried to lowball us on the settlement.) It was a bit of a process overall, and I’m glad it’s done, but I would recommend Paragon to anybody - they’re trustworthy, responsive, and overall just a pleasure to work with!

We contacted with paragon partners for new siding, a new larger redwood deck, additional attic venting, and a replacement large front window. The quality of the work from all the crews who worked on our house was perfect. Any concerns or issues we had during the entire process were immediately addressed. Dunning the deck constructing the decking and railings were not installed correctly and instead of trying to fix what was already installed, Paragon Partners rebuilt the deck with all new materials, making sure it met our expectations. Even the smallest details were not overlooked, such as the painting and chucking and making sure the was flashing everywhere it needed to be. At one point during the siding installation a nail went through an electrical line and was immediately corrected by the electrician. It was nice having the siding, painters, windows, roofers, electrician, and decking crews available and overseen and managed by one person, this really gave us confidence that we had made the correct choice in choosing Paragon Partners. I also had a side project I wanted to do and Paragon Partners helped me acquire the material I needed.

Several weeks after the house was done, I had a siding sales person come to my door. I told him this was new siding and he took a closer look at it and said “They did a fantastic job!” Thanks, Scott, Ryan, Danny, and all the rest.