HVAC reviews in Aurora, Colorado

4.8 based on 1660 reviews Back to the listing
    5

    TERRY IS VERY PEOFESSIONAL AND DEDICATED TO ALL CUSTOMERS NEEDS. BIG SMALL OR IN BETWEEN

    5

    Very professional and skilled people call them for all you're hvac needs!!!!!!

    5

    Prompt, professional and the best price in town! GREAT experience overall! Highly recommend !!

    5

    Hartzell Heating and Air is my go to guys in the heating and air conditioning business. Reliable and affordable.

    5

    Terry and his crew were professional and polite, they did everything I asked and more! Would definitely recommend👍🏼

    5

    This place is great promt they know what they are doing. Joseph was great and polite explained everything to help us understand. We were cooled down in just a few hours

    5

    Terry was prompt, professional, pleasant to work with and fixed our AC quickly for a fair price.

    5

    Joey serviced my furnace today. Found a gas leak and repaired it these guys are great and responsible and honest.

    5

    Joey was polite, on time, and up front of what needed to be done. They got here faster than anyone else. Ill be using Hartzell again.

    5

    Had a service call beyond the capabilities of my company. Called Terry with Hartzell Heating and Air Conditioning. He came right out and took care of my customer.

    5

    Terry is such a compassionate person who is always striving to help others, and the whole crew does exceptional work. Highly recommend.

    4

    Good fast service. Charged me $350 for a part available from Ace hardware locally for $35. Should’ve asked what part it was and paid the $100 service fee and got it myself. Charging 3-5x parts is typical. 10x is egregious

    5

    Terry handled everything for my new build from the design to trim out. The installation crew was very professional and prompt.

    5

    They have always been so helpful over the years for both just regular maintenance and big jobs. Great communication and they deliver on that they tell you to expect as far as product, timeframe, and cost. Highly recommend them for all service needs.

    5

    Joey was great! He wore booties in our house to keep clean! He diagnosed quickly and got us up and working with heat quickly! Great service!

    5

    Finally someone you can trust in the heating/AC world. Terry showed up early, trouble shot the system, and fixed it. He didn't try to upsell me, didnt want to just keep replacing things that "might? be the issue and addressed the problem. He made the comment :this should fix the problem, if not give me a call and I will get back out here to get you taken care of. Certainly not a fire and forget kind of company. You can trust Hartzell to fix your problem without just throwing parts at your system. Can't recommend strongly enough. Awesome company!

    5

    Terry is an absolute amazing person. Very talented and professional My family and friends highly recommend him. Works with the most high integrity 5 stars all the way

    1

    Hartzell installed our heatpumps incorrectly leading to a refrigerant leak. This meant our system ran so badly that our energy bills for the year are over $2200 so far! They said that the amount of energy we are using is not their problem. They did not follow the Mitsubishi commissioning checklist. Avoid at all costs.

    5

    During the recent cold, Terry posted on Facebook that if anyone is without heat due to a furnace problem, he was available to help. My tenant who is a single Mom with a baby called me last Sunday saying furnace out, 48 degrees inside - 8 Degrees outside. She found Terry's post and sent it to me. I called him because my furnace guy wouldn't pick up. Terry came and got the furnace up and running. His fees was just for a Service Call, so reasonable for saving the day on Sunday. Thank you so much! I think your my new furnace guy.

    5

    Had these guys replaced my furnace and AC. Their price was the most competitive of all companies. They showed up on time, did a great job and cleaned up after themselves. Very professional work and high quality.

    5

    They installed it yesterday, and so far, it looks great and works smoothly.