Home Services reviews in Centennial, Colorado

I have owned the same home for nearly 25 years. Green Mountain Lawn and Tree Care took impeccable care of our front lawn for years. We had the greenest, healthiest lawn on the block. This is until they were bought by Senske Services.
Our lawn treatments went straight downhill from there.

Next, we commenced service with Fit Turf. They reached out to us. Little did we know, they were ALSO owned by Senske. Jason Short reassured me that we would not have the same negative experience with our lawn care that we had with Senske Services.

On August 10th, a technician who appeared to be "compromised" showed up and mentioned he nearly forgot to service us. Two days later, we have burn marks throughout our front lawn. We hired a professional lawn care service who identified the technician error and explained clearly why our lawn went from being reasonably healthy to having extensive damage throughout. We literally paid for our lawn to be damaged by Fit Turf.

Jason did not apologize, or even try to get to the root of the issue. No refund was ever offered for damaging our beautiful front lawn. Grass doesn't go from good to tragic in two days after a regular fertilization treatment, unless there were missteps in the process. Since there was no apology or acknowledgement, I cannot recommend this company. I NEVER made a single complaint with Green Mountain when they serviced our lawn. Tim came like clockwork every month, and our lawn looked great year after year.

Fit Turf did apply Revive lawn treatment at no charge, but the damage will take time to repair, and we still paid for a treatment that killed our grass. The new company I hired will come out in a month and work to repair the damage done in one treatment by a "compromised" Fit Turf technician.

I tried a "big box" lawn company after being with a small mom and pop company for years. Lesson learned.

When a lawn care company performs a service and that service results in making your yard look worse, apologizing and taking ownership of the resolution is key. In the absence of this, trust is dissolved and a business relationship simply cannot continue.

If you are looking for a professional company with consistent results, Fit Turf, sadly, is a gamble.

Happy with the service Hunter provided. Timing was great, as well.

Fit Turf has been essential in turning my yard around. They have knowledge professional staff and maybe most importantly they are always timely and reliable. I'm in the middle of a move and one of the first things I did was make sure I transferred my service to my new home. I highly recommend them.

I'm going on 3 seasons using for fit turf. I started using them to help with the Japanese Beetle issue I've been having. Last season we had less beetles than before and hoping even less this year. Also it's not even May and this is what my yard looks like.

fit turf has been taking care of our lawn (other than mowing) for quite a few years - has never looked better. I am informed of any issues. the guys are always professional & leave a detailed note of what was done. I always pay ahead of time & save money. if I call their office with a concern whoever answers the phone is always professional & helpful. no concerns whatsoever about this company. very well run!!!

Daniel even took the time to sweep the fertilizer off of our flagstone trim around the backyard.

Jerome is always very professional and seems To be knowledgeable about the services he provides!

Tyler was polite and professional. He explained what he was going to be doing today.

Polite and explained what he was going to do. Took time to treat entire yard!!!didn’t hurry through or miss any of it!

Nate did a great job of applying our Early Spring Fertilizer.

I gave 2 stars instead of just 1 to acknowledge the fact that Fit Turf has done a good job over the years, until this summer. After we requested to move to pellet fertilizer and spot weeding, I had to turn away their truck with liquid fertilizer combined with weed killer no less than 3 times. The last straw was today when the truck pulled up and I asked the technician why he was here and he said he wasn't sure. He explained that he was unable to get a hold of his office to confirm. When I called customer service it quickly became clear I was the problem, and so I knew it was time to terminate the service ... which I did. I don't see a lot of poor reviews for Fit Turf, but it does seem like there are other lawncare providers that are getting higher ratings ... we shall soon find out if the grass is greener on the other side of the fence!

Very friendly service and they are always eager to answer any questions I have, thanks Roy!

Great service. Appreciated call before arrival and their friendly hello. Quick service also.

Hiring them is a waist of time and money and time and money!!!!!! DON’T DO IT!!!!!
The product does not work and they come out unannounced after canceling service, they “don’t have records” of canceling even after the third time saying it’s canceled. So tired of waisted time on this co. I have submitted complaints to bbb due to the rudeness from the receptionist Sarah threatening to send us to collections for a bill that never should have been.

Collin has been out to our house multiple times and has always been a pleasure to deal with. Ive always been happy with Senskes prices as well.

So appreciative that he shared that the dog couldn’t go out for 90 minutes after treatment, and then asked is she needed to go out before he started.

Fit Lawn KILLED my Daughters lawn!!!! When she called them the gal said basicly TOO BAD!! But U still owe us $120. No service at all, DONT USE THEM lest U be SORRY!!!

I will get to the point early in this review since most people prob don't read past the first couple sentences. DO NOT USE THEM.

I called, talked to their MAIN sales MANAGER for 20+ mins about the weed problem in my yard. Made it very clear to exactly what I wanted and what service they were supposed to come to do. They didn't add my info into their system correctly so like others on here, I open my door to a bill saying they came and did services without any warning or notification that they were coming. Where the issues come in is that they performed 2 additional services that I never agreed to or gave them permission to do. AND charged me for them! It gets worse, the service they did was add fertilizer TO A WEED PROBLEM. I'm no rocket scientist, but its common sense that if you put materials that are made to help things grow on something that you are trying to kill, you prob are going to have bad results. So not only did they perform services that I never agreed too, they made my weed problem 2X as bad and helped them grow even faster. Remember, the only reason I called them in the first place was to come to KILL the weeds and they made them GROW 2X faster. After 7 days, the weeds were thriving, growing faster than ever and almost 7" tall now. So I called to have them come back. They were scheduled to come the next day after I called. THEY NO SHOWED, didn't call, email ANYTHING letting me know why they didn't come and when they would actually be coming to fix the issue they made 2X as bad. I had to call them and when I did they tell me I'll have to wait another day or 2 before they can come back because of scheduling. So they made my issue worse, charge me double of what they were supposed too, no-showed me when they were supposed to fix the issue and then tell me I have to wait even longer for them to come back. One of the worst experiences I have ever had with a service provider.

If the photos show up, the first photo here is what the weeds looked like when they sprayed, the second is a week later. Pretty sure they should not have tripled in size.

Jacob did an outstanding job! He was friendly, helpful, courteous, professional, hardworking and knowledgeable! Thank you for an excellent experience Jacob!

Senske always does a great job and Colin even stopped by to tell me what he did today and what to expect at the next couple of appointments. Good guy!

Collin is professional, thorough and extremely conscientious in providing excellent service. We've been customers for many years and appreciate the relationship and wonderful communication.