Constraction reviews in Colorado Springs, Colorado
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Such a great experience for such a bad issue.
Tech came out within 24 hours of initial call.
Mitigation was started and completed within a week. Can’t say enough good things about this company. Reasonably priced. Great communication. Highly recommend -
Brad did an awesome job! My carpets look better than they did when I moved in. He was able to get all the stains out and my house smells great! If I could give more than 5 stars I would.
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The guys did a fabulous job cleaning the carpet and they were so polite. Thank you to Angel and Matthew. Brad, you and Matthew did a wonderful job with my duck Work as well. I truly appreciate everything you guys have done. Thank you.
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Creative Carpet Care, and Restoration is an outstanding company! They focus on The best customer service from the call to make an appointment though the completion of the service provided. Matthew did A fantastic job of cleaning our carpets. We couldn’t be more pleased. Highly recommend!
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I had Creative Carpet Cleaning clean my carpets, air ducts, and dryer vents. The communication to confirm and remind me of my appointment, as well as the technicians being on their way, was excellent! It's hard to tell the impact of the air ducts and dryer vent, but my carpets look great!
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Brad did an excellent job on our carpeting and area rugs. There were several spots on both the area rugs and the carpeting and he managed to get them all up. In addition he was friendly and personable. We will definitely use Creative Carpet Care again.
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Matthew Adam's from Creatice Carpet Care did an amazing job at being precise, detailed and careful. I am exceptionally happy with my service today and highly recommend this company to anyone who is in need . The vents are working beautiful now!
I wanted to add that they found my son's gold necklace and thought so much to NOT throw it away or suck it up with the vacuum .
I AM SO GRATEFUL !!!! THANK YOU FOR BEING SO KIND AND CARING -
Yet again, another great carpet cleaning service by Creative Carpet Care. I will continue to use this company to get my carpets taken care of. The Techs are friendly and courteous, put pads out on the kitchen floor, protect the corners, so the hoses don't rub against them, and my carpets shine, with all spots disappearing and everything coming back to life again! Excellent service all the way around!!
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We are so pleased with our entire experience with AmeriDri Restoration, Dylan came out the same day for a free estimate and they were able to begin work immediately after we accepted the bid. Daniel and George were quick but thorough. AmeriDri was so good to us, I’d give them more stars if I could.
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I thought I was going to have to replace my carpet but decided to give cleaning a chance. They did an amazing job getting out stains and odor. They were fast, reliable, good communication, and great pricing.
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Matthew and Angle did a fantastic job!! I had a tenant that moved out and had 3 cats living in the room. Mathew walked around with a black light and was able to find some cat pee spot in the corner of the room. When they where done with the carpet he went over it again with the black light and the spots were gone! Their was also a spot in the carpet that looked like something spilled im not exactly sure but it was gross looking and was hard and they were able to get that out of the carpet as well! The carpet smells so nice and clean and it feels so soft! I highly recommend them they are so nice and have great communication and listen to your concerns! Matthew and Angle were also just absolutely amazing!!! They also got it done in a good amount of time!! I will definitely be going through them when ever I need my carpets cleaned!!
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I would say 10 stars. What an amazing job Brad did. My carpet looks like brand new. He did the most thorough job and I would recommend them to you all. I felt so comfortable. He is very kind, conscientious and take pride in his company and what he does. I actually told him to tell his parents what a fine gentleman they brought up. Super amazing, caring and super clean job. Thank you Brad.
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Requested inspection and potential service with a bathroom mold issue. Dylan Davis went out in a timely manner took care of everything and had photos and a report delivered as well. Great professional, helpful service. I completely recommend their company!
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ServPro is so great! After having a flood in our upstairs laundry room, they came in to assess damage and do water mitigation. Deven, AJ, and Eddie were all so helpful and answered all of my questions. They were so polite, respectful, and incredibly helpful. Highly recommend working with them!
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Excellent company. Professional timely and friendly. Craig did the demo of the basement due to a water leak. He did a fantastic job.
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Craig was extremely patient and polite the entire job. He also helped move our heavy washer and dryers & hooked them back up. I would recommend, thank you.
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I had a mold issue at my rental property that when from the kitchen level to the base bedroom. It's been over 6 months and it's still not done. The tenants are no longer there now and the house is vacant.
They came and did the water mitigation and the home owners insurance company paid them for that. The mold mitigation, home owners insurance company and ServPro worked out an agreement on the amount. I ended up having to pay out of my own pocket for the remainder the agreement with the homeowners insurance company was not paying from what ServPro was charging. It was just what the insurance company was going to pay out the amount ServPro charged. Again, I had to pay the remainder out of my own pocket.
Now the second problem, the rebuild of the kitchen and that basement bedroom area; it was done by a ServPro - a contractor from ServPro. I paid ServPro the necessary amount to get started on the rebuild. This started in mid-December. The ServPro contractor really did not plan anything well. As part of doing the rebuilt work he informed me that the MIT team completely destroyed things like the sink, faucet, etc. So, I had to pay him out of my pocket to get the items. He showed me pictures of some of the stuff he was doing and it looked reasonably well from those pictures. What I was told was going to be just a few days ended up taking over a month. He painstakingly finished. The homeowner insurance company has been waiting on a completion so that can release the RCV for the work. I went to physically look at what the ServPro contactor had done. When I looked it was absolutely horrible work it was not reasonable; I was horrified. Under the sink he didn't even do PVC lines for the sink to the garbage disposal or drain and all. He did a flex line. I had tenants there so I had to have immediate action done and I *did* not want that ServPro contractor there again. The poject manager agreed. So, I had Leo's plumbing and drain go out there to change it to the PVC line and everything. The project manager said that they would pay the Leo's cost so I provided them the invoice. I contacted the project manager through txt and phone calls. I asked if he ever did a quality control check of what was done because as a project manager a quality control is one of his responsibilities and I needed it fixed and fixed right. I was *very* displeased with ServPro. He said he was going to contact the tenant to reschedule that walk through. He txted me and told me he left a message with the tenant. I repeatedly asked via txt if he got it scheduled. I was ghosted. I got no response. Then I later get a call from Debbie. Debbie informed me that the project manager is no longer with ServPro and that she was going to get it finished. The tenants are no longer there. Their lease is up so the property was vacant. Now, I informed Debbie of that and we agreed to met there so she can go do the inspection and have another contractor assigned to fix. The morning of the day I was to meet her, she texted and told me she can't make it and give me a time range for the next day when we can meet there. I picked a time from within that range and asked her to confirm that she got it, several times. I never heard anything back. I called and left a voicemail. Still no response. I basically got ghosted from her as well. The next day I sent an email to everybody I have been working with from ServPro.
This has been an absolute horrible situation. Very unprofessional.
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Now, they are charing me almost 3.5 times more for installation of linoleum than what any other reputable location charges. Then to boot, the didn't do it right as it started bubbling at the same time when I having new carpet installed. The carpet person who also does linoleum (just did not install this one) looked at it and told me they didn't even glue it down all the way.
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Do not believe it as they are doing nothing, nothing to make it right.* Their ideal of right is to charge way more!
NEVER EVER USE THIS COMPANY!! -
It works okay
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great company
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They come in and tear up but don't clean up OR REPAIR
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These place goes above and beyond with there service and quality