Reviews of local pros in Colorado Springs, Colorado

The technician was very good! Personable and professional and on-time.

I was suggested to add-on the pet care option which was sold to me as a way to remove oder. I was told without it, the smells may simply increase with the standard procedure, so I agreed. However, when I returned after the job was completed, the smell of urine in the bedroom was overwhelming. I was very disappointed and had no recourse, since it was a weekend- I called the office three times with no answer. My tenant was due to move in the next day.

Based on the service technician I would use Coit again, but on the up-sell for a product that did not do what it was promised to do, I will never use them again.

I scheduled an appointment to receive a quote. No one ever showed up for the time slot. I sent an email asking about not having received a 2hr window call to the email that told me to expect on. After the time window was completely passed, I called the office. The lady on the phone was nice and said the guy who was supposed to come by was also not answering her calls. She said she would keep trying and would call me back. The office is now closed. I waited about 8hrs for someone to come by.

COIT scheduled over my appointment time for a larger $$ project (they were at least honest in this) but only notified me on the morning of, halfway into my time window. No unexpected anything, it’s just “business” where money is king. Offered me a 5% discount. Um, I scheduled ahead, booked my business clients in the late afternoon/evening, moved furniture and waited hours for my service. COIT just lost my personal and professional business - perhaps a drop in the bucket...or is it? I am going with another company who I regret not scheduling with initially. We have choices, make yours wisely.

Okay, so years ago Coit cleaned my carpeting. They knocked over a sofa table and damaged it, BUT they did get it repaired. So way to go Coit!
My complaint is that I’ve called them 3 times to seal some granite in my home. I forget the receptionist’s name, but it was the same lady every time, she always said let me contact our scheduler and we’ll get back to you in 5 minutes. I must be blackballed because of the damage they did because no one has ever returned any of my 3 calls.
So long Coit.

Yesterday we had Coit Cleaners come to our house to clean our carpets. I cannot say enough wonderful things about the service. Everyone from making the appointment, to the technician who came out to give us a quote and carpet cleaning technicians who came to our home were all completely professional and did an amazing job. I highly recommend!!!!

We had a couple potty accidents from our dogs while we were out of town and carpet cleaned ourselves, we could not get the smell out now matter how many times we carpet cleaned. Brad was very responsive and was able to come out the next morning, the whole process was relatively cheap and the house smells so much better, there's no stain anymore and we couldn't be happier!

Best in town! thanks again for the awesome service Brad!

Clean Repsonse is THE best carpet cleaner in town!!! Highly recommend!!!

Fast and thorough, he does a great job! We've used him for several years, and will continue to do so.

Brad did a great job cleaning the carpet in our house. I can't believe he got out all of our pet stains!

Very fast, friendly and thorough. I thought some of the stains would not come up because we do have pets and kids but he made it look brand new! Will be using his services again! Thank you.

EXCELLENT work done cleaning my carpets and upholstery. I will be using this company again and again. Highly recommend! Attention to details were outstanding.

He has the equipment and he really knows how to clean carpets ! I have a large silk Oriental rug which he cleaned the proper way, which is by soaking it rather than using floor cleaning machines. I spent over a decade in the business of making floor cleaning machines, and he knows what he is doing.

I walked around the house and didn't know I had axel grease on one shoe. Called Brad and told him the problem, said he would be out the next morning. He came early the next morning and got it all out. Very professional and fair prices.

I have used Clean Response multiple times for cleaning my carpets and upholstery and they have always been quick to respond to my call, very friendly, and they do a wonderful job of cleaning. I recommend them to anyone and everyone that I talk to in reguards to their business. Thank you for your services.

Bad service and disappointed in quality of cleaning. he showed up late and was in a rush so he did it so fast he missed spots. When I called to check on reservice of carpet stains he said yes there is one but stains are clean I must spilled something and he will check the warranty to see if its covered. I haven't heard back and its over 3 weeks. I have called and left messages but no calls back. I guess its not or he is too busy. There's $165.00 down the drain.

Love, love, love Brad at Clean Response. Our dog has had a lot of intestinal issues, so we've seen Brad a lot. He is extremely conscientious and always does a great job. Very prompt, too.

I can not say enough good about Brad's work. I recently had him clean the carpets before turning my place back over to the landlord and he did a phenominal job. He showed up early and clearly took a lot of pride in his work. I would absolutely recomend him again.

I have used this company year after year, except for last year, and have always been very pleased with the work and with Brad. It is a local business so the work and
professionalism you get is genuine and consistent. As mentioned, last year I chose to use someone different and what a huge mistake that was. But my fault for not sticking with Clean Response. So of course called Brad back out this year and will never make the mistake of trying someone new.

HORRIBLE CARPET CLEANING SERVICE. Brad who I am not sure if is owner or who he was because he never identified himself. I scheduled a service with him 11/23/16. He did not have record of which I had contact and name of business. Regardless he came out to do job. I was told he charges by the foot, I am not sure who told me that. But I was quoted that. He did not mention pricing until he was done. Them he decides on large bill amount for approximately 200 feet if that to clean. I mainly had entry ways cleaned. No bedrooms just living room and hallway. My whole house square footage is 1000 at the most including hard surface. I call back today 12/06/16 and ask if they warranty their work and kind of stumbled and said well yeah but most stains return, because home owners treat stains and make them worse. I did no such thing as my carpet was only 18 months old. He calls me back and said he will not come back and honor any type of warranty because of the pricing. He is the company that makes the prices he should be very clear up front, Well his horrible cleaning is still the main cause of my complaint. I could have paid him $300.00 and he still did a substandard job on the carpet. I advise anyone wanting to hire this company do your homework and get pricing and get warranty in writing. He was not professional in appearance and attitude I should have went with my gut feeling and asked him to leave. It's a good thing there plenty of companies willing to provide a quality service and charge according to their quality service. I will post in every social media source and hope he loses business due to his dishonesty and poor services.

I am extremely happy with Clean Response! Brad was fast and got all the stains removed that were pretty dirty. We vacuumed and had furniture moved and he cleaned our master bedroom, the closet, the upstairs hallway, our stairs and a family room in less than an hour. The price was very reasonable and we would definitely call him again.