Reviews of local pros in Colorado Springs, Colorado
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Awesome service! Three friendly guys arrived around noon, took down 9 Aspens, cut off the stumps at the ground, chipped the limbs, loaded the logs, raked the entire yard, and were gone before 2. All at a price no one else could touch. Hopefully I don't need them again but will definitely use them if I do.
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Dishonest owner. Hired him to trim 4 of my many trees. His company ended up trimming the wrong tree & refused to admit the mistake. Also the young men who came to trim were not Arborists & they left a mess of my yard. They picked up larger branches, but did not pick up smaller branches and twigs. Was a great company when the father ran the business.
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Requested an onsite estimate on 3/11/20 for trimming lower branches off 2 trees in response to their flyer ad. In mid April called for status. Was told they were very busy and had closed for a time due to virus but they would get to the job. No call backs by Rundo in the interim. Called again on 5/22/20. Was given same excuse. Asked for date that service could be performed. Was told that they could not give me a date. Told them to cancel my order. Bottom line: Lousy customer service.
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August 2016 - Overall not a terrible experience.
Admittedly my first experience with having multiple trees removed. Also, the quality of service in general in COS is typically a lower bar than many other cities within the United States.
Cons
-Workers in quite a hurry to leave my property after the stumps were ground down
-Left cigarette butts, orange peels, gate off hinges (had to ask to have it put back on)
-Several pickets on my fence were destroyed (It happens, I get it)
-Like pulling teeth to convince staff at the office (Albert) to make good on a 3 pickets that the customer (me) had determined was their fault. In the end, 3 out of 6 were determined by Albert to actually be their fault.
All that said , here are the
Pros:
+Receptionist was very helpful and polite
+Workers very polite
+Albert very polite
+All my trees were removed quickly
+Stuck to original quote from a year ago
+Showed up to do the work at a reasonable time
In summary, if you want to go with these guys, just make sure you take pictures of you're sections of fence or whatever else could end up as collateral damage.
I am a principal man, and in this case I would hope that
A) they would trust the customer a bit and
B) Even if they are convinced that the customer is wrong, why not go the extra "mile" and replace 10 dollars worth of pickets for a $1000+ job? If the time it takes to do that is too costly, why not negotiate a small discount form the overall price.
I'm not excited to recommend them, but if you know what small foxes might show up to spoil the vines, you may indeed be prepared to enjoy the rest of the good work they do. -
Quick at setting an appointment and evaluating my tree, but I decided against using them because the prices were more than a little steep. As in, what he quoted me was more than my monthly mortgage heh. Otherwise I don't have any other complaints. Very informative.
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We agreed upon an estimate over a year ago and they never came out. We scheduled twice and they kept moving it back (due to the weather knocking down trees all over the city). Totally understandable. But I have called and called and no one answers and they refuse to come out. Disappointing because I really liked them and hoped to use them but it’s not looking like that will happen.
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Great experience overall. Asked them to trim two large Elm trees and remove one dying elm. There were significant delays due to weather and a busy season - but being busy is a good thing and they attract a lot of business. These guys are the best. Little messy on the jobsite but they do excellent work!
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I'm not sure what's happened with Bob Rundo Tree Surgeon. They used to be an awesome company. We were initially referred by friends +several years ago) and we're very satisfied with the work they did trimming an oak tree and treating fire blight in some crabapples.
This time around has been a completely different experience. We hired them to trim an American Elm for us. The quote was steep ($950) but we knew they did good work.
They came out late summer of 2019 and said it was best to trim the tree when it was dormant, which they said they would do. The following spring (this year) the work had not been done. I called and they did schedule again and trim the tree.
It's now been 3 months. They have been out twice (the 2nd time trimming a different tree and sending a new invoice with an additional $475 charge) and the originaltoriginal still has a very large dead branch high in the canopy, as well as lots of smaller dead branches throughout. Just got a third statement today for $975.
Albert, please contact me so I can have you finish the job, pay you, and be done with Bob Rundo Tree Service! -
I have used Bob Rundo Tree Surgeon for 25 years to fertilize my trees, spray against a pine beetle infestation, and to prune my trees. Most recently, I used them for extensive tree trimming.
I am writing this review to commend two deserving employees, Zac Burke and Jacob Gill. Before meeting Zac and Jacob, I was apprehensive that two careless workers would come, indiscriminately hack at my trees to trim them, and then leave a mess. I could not have been more wrong!
Before doing any work, they took time to discuss the trimming work to be done—which I really appreciated!! Both men were articulate and spoke English—which I also appreciated!
Zac and Jacob worked safely and carefully. They were careful in how they brought down branches. They were careful not to damage my nearby fence. They tiptoed around seven perennial flowers that were planted near the base of the tree. Not one plant was damaged.
Zac and Jacob went above and beyond to get dead branches cleared out of my trees. They truly went the extra mile!! They noticed two diseased branches that I had not seen. One branch was so compromised that there was a twenty-inch gash where light showed through it. I was relieved that they spotted it and took it down.
I was also impressed by their teamwork. They helped each other every step of the process. They had positive, cheerful attitudes and I never heard bad language or complaining. They were a great team!!
At the end, I was also grateful how thoroughly they cleaned up the branches and debris. My yard looked tidy and the street area where they chipped the wood was swept clean.
I cannot say enough good things about Zac and Jacob!! This company can be very proud of them!! They are a terrific asset and wonderful workers. -
Had a large silver maple trimmed last summer, great workers, so when I needed my apple trees trimmed I had them done last week.
Came on time, did great work and at a fair price. Amber and Marrio did a fantastic job and explained how and why they trimmed the way they did.
Really enjoyed them and the great work they did. Trees are healthy and can't wait till next summer watching the dang tree rats [squirrels] take a bite out of each apple :-) -
Used their services and saved our trees, thankfully. Will use you again if needed. Thanks again. Very timely and effective.
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2nd time using Nikki & Brenden and Their wonderful tree saving service. We are a commercial property at 10 acres in size with 2 or 3 of different types of trees and we saw some brown spots from the beetles last year in 2022, we did some research and called for her services and she came right out and sprayed the whole property at a very fair price, especially to the cost of losing our old tall ponderosa pine trees and our business with no trees, yikes! the trees recovered nicely and they were back to green in just weeks. We are setting a regular schedule twice a year trips for her services, unfortunately our neighbors don't take care of their trees, so we will continue to protect ours at least. Thank you again sooooo much for saving our trees! highly recommended..
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Bug free is awesome, highly. Recommend very knowledgeable.
And reasonably priced.
Explained so much to me about. My problems with my property.
And and explain to me what they would do to help out.My is a struggling trees.Thank you -
Well worth the wait! The team was respectful of our requests of how do to the trimming. They were wonderful about working around our landscaping and did an exceptional job with cleanup. I highly recommend this company.
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From start to finish...bid and two days of outstanding work...the fire mitigation work performed by the Front Range Arborists team was sensational. The work was scheduled and completed in accordance with what was bid; the crew who did the work really new their business and knew how to get the job done right, and they were all really pleasant and courteous while on our property. The bonus is that the scrub oak, aspen and pinions around our home never looked this good before. Our property looks like a manicured park area, and the crew actually did more for us than we expected they were going to be able to do in the two days they were here. I will definitely have Front Range Arborists back again.
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Front Range arborist were great! We recently had a large tree taken out of our back yard. We needed to grind the stump in short notice, Front Range arborist rearranged their schedule for the next morning for us. We appreciated their efforts. Very professional, and very accommodating. We would highly recommend them to our friends.
Thank you again! -
Got my huge maple trimmed July 24th 2023. Ken and his team were amazing. They were polite and professional. Did what I asked, then checked to make sure I was happy. Cleaned up and left it in better shape then when they got here. Thank you!
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I employed Front Range arborists to trim my front tree. I am very happy with the service I received. I highly recommend this company.
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My husband Lonnie D. Heiser and I want to let all of the staff and workers at Front Range Arborists know how pleased we were with the job that was done on our trees yesterday. The crew was on time. Went over everything with us prior to starting to work The entire crew did a fantastic job from start to finish. Trimmed and removed all dead trees and branches, cleaned everything up when completed. Even went next door and cleaned up our neighbors patio where some saw dust flew over the fence. We got your company information from our neighbor who had work done last year. We highly recommend your company and workers to anyone who needs tree service. Thank you and God Bless.
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Good experience from A to Z. My neighbor recommended them and I can see why. Estimation was thorough and precise. They've been quite busy so it was about an 8-week wait from order to work done. If I had any complaint at all it would be that I only got 2 days notice they were coming after waiting that long but luckily that still worked out. No big deal. On day of service, the estimator came with work crew and went through everything that had been agreed on. Then the guys got to it. VERY careful and conscientious. I watched them most of the day. They probably thought I was keeping an eye on them but really I was just enjoying seeing how efficiently they worked as a team and went about their process. Special kudos to Vince who was a real pro. I absolutely recommend this company.
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Great service. They took care of 4 large trees for me. Price was very reasonable. Couple week wait time, but worth the wait. We will be using them again if we have any other trees that need to be removed or trimmed. Thank you!