HVAC reviews in Commerce City, Colorado

4.5 based on 300 reviews Back to the listing
    5

    I wish I could give them a 10 stars. Edgar and Thanh saved our day when our AC broke. Not only did they accommodate us same day but got it resolved fairly quick and reasonably priced. I didn’t feel scammed or lied too as other companies try and sell you other products or things you don’t need. They gained a client from us and will be recommending them to anyone we know.

    5

    Edgar and his team are amazing. They were on time and got right to work figuring out I needed a new blower motor, they fixed it and were good priced. I will always call them if I have another issue with my ac.

    5

    A Plus Heating and Cooling provided excellent service from first speaking with the owner, to financing, scheduling, and installation. They replaced my both of my outdated furnace and air conditioning systems, which were different sizes than the newer models making it difficult to fit. This company did everything they could to make it work, and both systems were installed thoroughly. A Plus Heating and Cooling provided the best price in comparison to multiple companies. I would highly recommend them for any HVAC maintenance, repairs, or replacement work.

    5

    Edgar and his team have been great! We needed an AC for our new build and not only were we given a good price; their communication and knowledge was top notch. I called on a busy, hot week and it was installed within a few days! Best customer service. Definitely recommend this company over others in the area.

    3

    They provide good service the technician very friendly and helpful. My rating is because they are sky high expensive and keep going up, all the thermo kings are the same. They need to stop jacking up prices.

    4

    Custom Service was courteous, knowledgable and truly concerned with getting the repairs fixed correctly. The staff took time to explain problems and issues which I appreciated. 4 stars due to the street parking only!!

    1

    Do not go this shop I am highly recommend they are thieves , just changed oil filter less than 20 mins and they charged us $840 please do not go here.

    5

    Picked up a repaired trailer. In and out 15 minutes. Their location looks small, but it's not that bad. After check-in, leave out the same gate on the right thar you went in.

    1

    I have been trying for to get a mobile trailer fixed for the last two weeks and have been told by the service department that mobile tech would be out to repair our trailer but no one shows up for a service call. I get no phone calls to say they are not coming and have to call repeated times to get some service. very unsatisfactory customer service.

    1

    I called about APU not blowing hot air. And APU was down for 2 months bc it needed a PCB board. I got that replaced, a week later it’s not blowing hot air. The lady who answered ask when Last got oil change. I told her July (was not using apu for two months bc no pcb board) she was basically Saying I needed a oil changed that’s why it’s not working???

    5

    So EXCELLENT service as usual...haven't been here since a year ago BUT nothing has changed..they still have TERRY running the show..AWESOME manager with great humor and attitude!! Also hats off to FLOYD...Impeccable and very friendly CUSTOMER SERVICE SKILLS and very easy to talk to over the phone...and thanks for great service too ADAN !!

    5

    Was able to fix 2 trailers from the company I work for , mine had to have parts shipped in that the company made everyone involved aware of and once parts were in the repair was done in a timely manner, the other trailer was able to show up during normal business hours and be fixed in about the same about of time as the trailer I brought in (each had different problems) alot of respect for this place.

    1

    If you ever need your APU serviced find somewhere else. They take forever and when they do get you taken care of you'd better not leave their property until you account for all of your personal belongings. Had my companies truck in there on 1-18-17 and the technician decided that he needed my Samsung Galaxy Tab 3 tablet more than I did. I realized this on the evening of 1-20-17 and talked to a "Tom" on the morning of 1-23-17, that evening I had a call from their Operations Manager a Jim Manness and after several calls he tells me that due to company policy there is nothing they can/ will do.

    1

    Worst customer service! I went to the door at 7:35am, looked inside to see if anyone was there, and some dude was sitting at the front desk, wasn't sure if they'd open early or not, waited outside for a few minutes, but then went back to my truck. At 7:45am, the dude behind the counter was standing outside with the garage door open. So I walked up to him and his buddy to aska question and he immediately started complaining loudly that I needed to leave him alone "because this was his time" and he doesnt do anything before 8:00am. Thanks for the info! I won't be back.

    5

    Eric was fantastic with all the repairs, APU, and bunk heater, cool dude said I'm going to take care of you truck as if it were mine... I like that kind of attitude towards my new truck. Thank you ERIC!!!!

    1

    Terrible place they charged me $2800 for an Espar Heater install. I find out done the road they have cut the fuel line to my existing engine espar heater to use them for New install. I found out only because it blew out my motor to the engine heater when I turned it on—- no fuel was getting to it. On top of that I kept have recurring problem woth the espar not working! Had to replace parts constantly. And finally after paying multiple shops to fix my BRAND NEW D2 espar that the instal job was all wrong according to the tie basic steps on Their own manual. When I called them to explain they said you have to drive back to Denver. They refused to fix this and I talked to corporate. To no avail. Avoid Thermo King. They only work for the trucking industry who has countless billions to spend on their terrible service!

    5

    They do not take appointments, and you have to drop your trailer on a side street. Other than that, the best service I ever had at a Thermo King dealer. I’ve had my truck 23 months and the bunk heater and TriPac have never run smoothly. The TriPac had quit a couple days early (the reason for the stop) and the bunk heater always cycled 3 times before giving heat, if it ran at all.
    Eric was the maintenance tech who worked on my equipment. I only had to wait 40 minutes to get in the shop. Eric had a trainee who did much of the work with Eric’s guidance/help. They serviced the TriPac (pm) and the problem turned out to be a bad fuel pump. Eric also highly recommended the Espar bunk heater be serviced. I knew he was right, so they did that as well. I was able to watch all the work being done.
    Except for the total bill (which was in line with the work done) a great experience. The TriPac runs great, the Espar heater, great. Starts the first time and both are dependable. Before coming to this shop, I’ve had a very bad attitude toward Therm King. Eric’s 25 years experience at this shop, his great attitude, explaining the work as it was being completed, and answering my never ending questions, have given me confidence in Thermo King. All Thermo King dealers should have an Eric working in their shops.

    5

    My Espar heating system & Tri PAC were both needing service on thanksgiving Eve. They were very professional & the mechanic took the time after the work was done to walk me thru the repairs. Service manager at the desk acted annoyed and rolled his eyes when I asked to be walked thru the fixes. But the mechanic receives 5 stars for walking me thru the repairs

    5

    Walk in same day service, can't complain.

    1

    I stopped in to get my bunk heater repaired. They claimed that the took the unit apart and sand blasted the combustion chamber and charged me $650. It worked for 2 days and then stopped. I went to thermo king in Kansas and the combustion chamber had about two inches of carbon buildup. The tech said it would take at least a year for that to happen. He also showed me the tabs which signal the unit being removed, still intact. He said that the unit had never been removed and thermo king of Denver wasn't honest with me. I complained to the corporate office and they told me that I would be refunded the $650, but that never happened. I had gone to thermo king of Denver once 8 months earlier for the same problem and was charged $650. So I was charged twice for work that was never done. I was told by their corporate office that there's a way to run kerosene through the system to get one to work again, but he stated that as a temporary fix and it's against company policy to do that. Thermo king of Denver will never get my business again!

    5

    I had an alternator and belt go bad, but they were able to get me in and out the same day. the service technician was polite and very pleasant to speak with. Solid place.