Home Services reviews in Denver, Colorado
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Alex & Bobby are awesome! Quick, friendly service for a great price and they left the garage cleaner than it was!! I highly recommend Junk Kings if you are moving. We had A LOT of furniture & large items & they got rid of it all fast!! They even shoveled part of the driveway !!! Well worth the money.
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These guys are jokers. I called them about removing a one piece futon-style couch and over the phone, they said they estimated that it would be "$89 to $129" to do the job. When they arrived, they said it would be "$189" . When I asked why their were quoting me a price that was $60 over their max estimate, they said that their minimum was "$129". They then tried to haggle with me and said it would be "$129 plus a mattress fee" even though it didn't have a mattress. By then, it was clear to me that they were seeing if they could pressure me into paying more since I was in the middle of a move and obviously had to get the thing out soon. Don't fall for their tactics. I was easily able to find a guy who could do the work for $100 and he was able to show up less than an hour later.
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Sean and Evan from Junk King were fantastic to work with. I had called several companies—some didn’t show up and others gave crazy quotes—but these guys were professional from the start. Scheduling was easy, they showed up first thing in the morning exactly when they said they would, matched the other quotes I received, and got the job done quickly. Really appreciated how straightforward and reliable they were. Highly recommend.
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Very good company. Roger and Carl were very nice and worked very quickly. I liked how fast the company responded. I called them and got the service the same day at an affordable price. They did a great job and made my garage look much nicer. Thank you Roger and Carl for your good quality service. I really appreciate it.
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These guys are amazing! I reached out, got a quote in the same day and they were at my doorstep within a few hours. Came in and seamlessly removed the piano very professionally and were on their way in no time. Thank you for all of your help! We will definitely recommend you and use you again if needed!
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I signed up for lawn mowing service, got an appointment and thought I was good to go. The appointment time came and went an no one showed up. Two days after I was supposed to have my lawn mowed I received a form email from them saying they didn't have enough crews to get to me... sorry. If they couldn't get to me, they shouldn't have given me an appointment, or at the very least let me know the day of or day before that they weren't going to make it. No showing a scheduled appointment is bad business. Besides the only companies with labor shortages are the companies not willing to pay their workers decent wages. I certainly will not be continuing my (non) services with Lawn (non) Starter.
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I scheduled service with LawnStarter, and at no point during or after that process is it possible to ask questions, speak with a human, or engage in any kind of dialogue. I put in a request for service online, was forced to download an app to see any updates, and saw that my service was scheduled for that Saturday. I had no ability to influence the scheduling at all, I just had to accept the date that appeared. I received an email saying that they might be a day early, but who knows? Apparently lawn service is ineffable, and could occur at any time without warning. Friday came and went, and so did Saturday, and no lawn service. I checked the app, and it now said that they would be arriving Sunday or Monday. Spoiler alert: They did not. Today, Tuesday, I received an email saying that they could not service my area, and would not be providing lawn service, which presumably they could have told me last week when they were unable to schedule. I have still never been spoken to by any employee of the company, the service is simply cancelled in the app, and it is impossible to delete either my account or my payment method. The whole thing feels very much like a scam.
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They literally left piles of grass all over my neighbors property and against my fence. I showed up and was shocked at how sloppy the job was. Absolutely horrible job for the price.
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The first lawn service provider showed up and marked the lawn completed but never mowed . After contacting LawnStarters through both calls and emails I was told it would be rescheduled. The next day I was schedule with the same provider that showed up and never mowed .When I messaged to ask why , the service was suddenly cancelled . Back and forth emails and calls to get a refund and decided to cancel the service completely. I was done with this app for lawn service and was told everything was cancelled even though they had a 3 mow limit . Today after cancelling someone showed up and mowed half the lawn , left and again I was billed for the full service . More calls and emails this evening to again cancel. I was told no one will be showing up from now on but that was what I was told last week so we will see . They did refund my money . This service is a good idea but the follow through on the actual service quality and reliability as well as billing is terrible and real headache . Don’t waste your time with this Lawn Service App.
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I signed up with these guys and they were amazing for the first week. Super responsive and helpful. As soon as they had me submit a review on them they cancelled my service 3 times. There is no real client support or accommodation. Please avoid them.
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I booked a lawn mowing back in May AND they were supposed to come for May 22. The person supposedly got sick and canceled. Then they rebooked for a few days later and canceled again. Then they told me that someone was assigned and she wrote me stating she could not come. Now they scheduled it for June 20th. I just cancelled my bi-weekly mowing services and requested my money back. This is horrible service. No one communicates in a timely manner and they have no one answer their phone only the app and email. Should have picked a different company to begin with. I do not even give them 1 star. I recommend finding a more professional company that will actually mow your lawn.
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Be very careful with this provider depending on where you live. I signed up for this service for my 90 year old mother’s house. Lawn starter came out the first time and service was great. I am now waiting over 4 weeks for them to return. Always canceling service, or never coming out. Now my mother’s house is overgrown, and I am heading out to do it myself. This is not a reputable service, and don’t expect to actually talk to anyone via the phone. Worst decision I have made in quite sometime to sign up with Lawn Starter
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Worst lawn care service ever. I signed up in May for bi-monthly mowing of my lawn. Since May, they have cut my grass exactly once. They cancelled the service exactly 7 times and took a month to come out. When they finally did, they blew all of the grass into the other side of my walkway into my much area (which is now green). Tried to get them to come mow again, they cancelled 6 more times and now somehow my account got deactivated which was not by me. Stay far far away from this company.
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I scheduled my lawn mowing service to start on a Monday/Tuesday schedule since I had showings at that house starting Thursday. On that Tuesday I received an email I was moved to the Thursday/Friday schedule. I tried to contact them using the app and never heard back. I called and waited on hold for 2 hours before being told there was nothing they could do. So I skipped the service that week and drove my mower to the property and took care of it that Wednesday night. The next week, I received a note saying my service price was going to DOUBLE because my grass was too high?! I personally mowed it one week earlier, it was exactly the length a lawn should be after 1 week. I called the service and asked for a call back instead of waiting on hold for hours. They called back 5 hours later and said that I was right, I should not have been charged double because they even saw pictures of the lawn. So they cancelled that provider but I had to go mow my own lawn last minute again! The next week, on the day service was to be completed I received an email that they were too busy and couldn't find anyone to mow my lawn. When I called in to find out how this could happen, it took 2 hours on hold to get a rep. That rep put me on hold and then hung up! For an unknown reason, I gave Lawnstarter one last chance to show up the next week. This time, they at least had the courtesy to tell me Tuesday that they would not be showing up for the Thursday/Friday service. I started receiving apology emails from various "supervisors", but a lot of good that does me.
I gave Lawnstarter four chances to provide a simple lawn mowing service and after committing to handle my lawn on four occasions, they failed to complete even one mow. This is the most unreliable and frustrating company I have ever had the misfortune to deal with. -
I tried to use this business for lawn service, but nobody showed up on the 2 days that were scheduled with no call, text or email to tell me that nobody was showing up. Then the day after someone was supposed to have already completed the service, which was almost a week after I booked the service, I get an email saying that there are no crews that "fit my needs." All I need my lawn mowed. Now I have to start the process all over with someone who is hopefully competent. Don't bother scheduling with these people
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Ryan takes great care of our Lawn! He is super reliable and I can always count on him to keep things looking good!
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Excellent service. They were prompt, did a good job, communicated well and were easy to cancel when I moved.
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I signed up for a lawn mowing service on Tuesday, customer service associate told me the crew would be here Wednesday, Thursday OR Friday. Ok, fine, just as long as I get my lawn mowed. Well, it's now Friday and after no communication with any employee whatsoever over the course of the 3 days that they had to get my lawn mowed, the app (that you are forced to download) said that the service was canceled with no future appointment. I looked at my email and saw that they sent me a notification of inability to provide service. When I looked back at the app, my billing section states that I've been billed $24.99 for the first service. ARE THESE PEOPLE SERIOUSLY CHARGING FOR A SERVICE THAT WAS NEVER COMPLETED?!?!?! My mind is literally blown. I cannot believe this company. You can call and get a response from a customer service rep only when you wish to sign up for the service (that you undoubtedly will never get), but when you call to get through to someone after signing up, you'll never be able to talk to anyone, they'll just keep you on hold as long as it suits them.
0/5 stars, would not recommend. I'd rather get infinite food poisoning than have to deal with this company again. -
This service is hit or miss. At first we were getting a lot of cancelations. Then for the majority of the summer we had decent, reliable crews.
But, now, I am trying to pause service for the season and they won't let me because I have one more scheduled service to complete before they'll let me pause.
I think it's totally fair that I am required to follow through with my last scheduled service. Except - my last scheduled service was on October 29. Since then I've had 2 cancellations, and the same guy has rescheduled on me 4 times so far. Three times it was due to a personal problem, and one time (November 7) he canceled due to inclement weather (which is weird, because it was a 50-degree day). This same guy keeps trying to upsell me on leaf cleanup too. If I could rely on him to actually show up, maybe I'd agree to the service. -
Horrible company - I signed up for lawn mowing service, spoke with 3 different customer service reps, who all said they could be at my home within 3-4 days to mow the lawn. I signed up for their service, and gave my credit card information, expecting a crew to provide the service as described within the time frame promised. Well, later that night I received an email stating that they could not provide service to my area! Of course they already took my payment information. I will be monitoring for any fraudulent charges, and will update review if they charge me without providing any service, as many others have had happen to them.
DO NOT USE LAWN STARTER! -
Beyond terrible. I scheduled a mow for a Friday. Seemed easy enough. The crew never came and cancelled due to weather....but it did not rain. They give you a two business day window for the mowing, and yet my service was pushed backed until Tuesday when they should have come Monday. I reached out to customer service and they send you a standard response that doesn’t rectify or address any of your concerns. My mow for Tue/Wed was then cancelled and rescheduled for Fri and the following Monday. No reason whatsoever just continually pushed back. I read some online reviews and apparently this happens frequently and then customers are charged extra fees for having an overgrown lawn. My lawn is still not mowed and customer service has been useless. You subscribe for a minimum of 3 mows so now my only option is to dispute their charges on my credit card.....because they will charge me despite never sending a crew to do the work! Save yourself the aggravation, and go with one of their competitors.