Plumbing reviews in Denver, Colorado

I am so lucky I did not go with Rooter town to fix my plumbing. My husband and I moved into a newly renovated house and the basement partially flooded the second day of living here. We hired Rooter Town to come out and fix the shower that was backing up and flooding. I really liked Justin, the man who came out originally to see what the problem was. That's the only reason they get two stars. He was able to figure out where in our pipes there was a problem, but had to send out his manager (Jordan) that night to come out with a camera to see what the problem was exactly. Jordan told me that it was a broken pipe, and it would be $8000 to fix but that he would help me go through insurance to get them to cover it, so my out of pocket would be about $1700. Unfortunately I would have to pay for all of it up front. I was about to pay the half ($4000) when my husband stopped me so we could talk to insurance and get a second opinion. Jordans mood instantly turned sour when I told him I wanted to wait one more day to talk to insurance. The next day Mile High Drain came out and were absolutely appalled that Rooter Town had taken green spray paint to my bathroom tile and even baseboards. They looked with their own camera and found that it was just construction debris and a piece of pipe and pulled it right out. I almost spent $8000 AND had my basement torn apart by Rooter Town. Mile High Drain even felt so bad for me that they cleaned up all the spray paint and did all of this FOR FREE. They even proceeded to clean out the rest of the drain! I tried to give them money and they refused. They told me they follow up Rooter Town's work frequently and they would give me multiple other plumbers they recommend instead if I choose not to use their company. I would avoid Rooter Town at all costs as clearly they want to have big projects so that they can get insurance involved.

Had an emergency back-up of our sewer line last Saturday. Rooter Town sent someone out within 2 hours to snake the line and could not get through the blockage. Clark came the following morning with a scope and determined we had several tree roots growing in through the joints but the pipes were good, thankfully. Clark recommended adding access points in the pipe to allow for a thorough cleaning. They had an excavation team out within an hour and we were up and running in no time. The excavators did an amazing job to not tear our lawn up and made a clean hole that patched up seamlessly. We were very happy with the promptness of Rooter Town in fixing our problem and the excellent service they provided to us.

We had to have an 18 foot stretch of sewage pipe between our house and the city of Boulder main line replaced. It was a big job that required digging a trench 10' deep, 4' wide and 20' long. The job could not have gone more smoothly. They protected my two prized honey locusts that they had to maneuver the machinery around. It required three locates and all three showed up that morning like clockwork. It also required an inspection from the city of Boulder, which is brutal to schedule. We just finished a reno that took more than a year and nearly a dozen inspections. I have no idea how they were able to get the inspector to our house right when they needed him to inspect the new pipe before filling the hole back in. After a year of having people working on our house I was really bummed to have to have more work done, but rooter town made the whole project as good as it could have been. We thought the price was pretty reasonable too.

I have used Rooter Town on two projects. In the first, they responded quickly to an urgent break that allowed my family to get back to life within hours. Rooter Town also provided me with peace of mind on a permanent fix all the way to the main line which provides me peace of mind as I don’t have to worry about really costly fixes down the road. Throughout it all, the Rooter Town staff has been incredibly friendly, understanding, and responsive. I can’t recommend these guys enough.

We had major plumbing issues, cracked pipes, leaking water,etc. under our house.
James H and Tyler H responded quickly and figured things out for us.
They are both very knowledgeable and professional, very easy to work with answered all our questions.
They spent the day at our house and everything is replaced and fixed with the best materials compared to what we had.
Thank you so much for your quick response to us, we appreciate your help!

We've just had the most horrible experience with Rooter Town/Mr Rooter. Three years ago they came out to clear a blocked sink and ended up replacing our main line. They charged us $24k, but assured us that if anymore problems arose that they would be covered under a 5 year warranty. Now they're trying to tell us that they won't cover repairs even though they inspected the entire line and guaranteed that everything was like a brand new build, and if we ever had any problems to call them and they'd fix it free of charge. On top of all that, the manager Jordan was dismissive and rude. This is unacceptable, terrible customer service for a job we paid a premium price for to ensure we would never be faced with these problems again.

What a disaster! NO INTEGRITY! They told my landlord she had a broken sewer line and she agreed to fix the 8' stretch in the yard, away from the house and tree roots that clog the line every year. Then he puts the camera down there after the fix is done and says you need your whole line replaced. Never went in the direction of the house and sold my landlord on a fuzzy screen in the sunlight that you couldnt see anything on. He says, "Usually it would be $28,000 but we can do it for $26,000 if you do it today." My landlord talked him down to $18,000 before I finally told her to stop and make them leave. Sewer lines are $5,000-11,000. These people are crooks. They also tore up the landscape and broke all 4 irrigation lines when they came to back fill the hole. First 1 star review I have ever given.

Tyler and his crew were amazing! Friendly, professional, knowledgeable and affordable. Their quote was well below all the competition, and we ended up getting a lot more done! It can be difficult to find a quality, affordable plumber. Glad we know about Rooter Town now!

Keenan was very professional and very helpful. He made sure I was able to get my pipes open for use the same day. I've used them before and had no concern. Everything was done quickly. They also give a 2 year warranty. Didn't have to join any program like other companies have you do. I highly recommend them.

A noisy pipe problem was solved by their technician who adjusted the pressure levels. The system runs quietly now.

During cleaning, I noticed water leaking from a pipe joint. Their team fixed the connection tightly. Everything is secure now.

The plumbing inspection was very detailed. All issues were explained clearly. Honest and helpful service.

During a renovation project their bathroom remodeling plumbing was completed with attention to detail which shows in how smoothly everything works now.

I contacted Denver Plumbing for a slow leak near a wall valve. Their technician replaced the valve and reinforced fittings. Everything was pressure tested. The repair feels secure.

My washing machine hose connection started dripping. This service team replaced it with a sturdier hose and checked for any hidden leaks.

Strange pipe noises led me to call this drain cleaners. Their team secured a loose pressure issue.

I realized something was wrong when rusty colored water came from one faucet. The affected section of pipe was addressed and the system flushed clean. The water is clear again.

Weak pressure in the bathroom shower was restored by their expert who cleaned the lines replaced worn valves and tested multiple taps to ensure consistent flow

The toilet tank filled very slowly, making flushes weak and inefficient. The tech replaced the fill valve and adjusted it properly. Refilling is now quick and reliable.

Their plumbing team fixed a clogged main sewer line. The water flow returned to normal. Great results overall.

The bathroom drain had been slow for weeks and nothing helped. The plumber cleared it fully and tested it several times. Water drains fast now. The difference is obvious.