HVAC reviews in Englewood, Colorado
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Arrived early, very professional and friendly, answered all our questions with a smile. Will definitely use again!
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Mitchell HVAC is extremely helpful, took care of my needs perfectly and very timely as well, please contact them for all HVAC needs! 😊
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Timothy Sipes goes above and beyond! Also so knowledgeable, honest & professional. Highly recommend!
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Timothy the technician is the best! He is why we signed a VIP contract and we refer others to Mitchell
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Jayvon came and fixed my heater and he did me a huge favor and also unscrewed my outdoor hose for me! Thank you Jayvon
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They were very professional and really responsive after my heat went out. They went above and beyond to get me on the schedule. Would highly recommend this company!!!
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Got a quote on a whole home humidifier. Technician told me about hvac maintenance contract which saves money on the unit. Good deal!
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Friendly professional service technicians! Needed my yearly AC maintenance, and they arrived on time and were in and out in no time so I could continue with the rest of my day. I highly recommend Mitchell Heating!
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Great company. Had my annual a/c checkup and as always I got prompt, proffesional, friendly service. Thanks Clair for getting me set up so quickly!
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Had to go through 3 different companies to finally get a company that knows what they are doing.
What is wrong with these companies?
Tim the service tech was knowledgeable, professional and knew what to do to fix the heating unit, that was screwed up by the last tech. Look no further. -
No other company could assess & fix the problem with my home heating system. Collin was on time, professional and got the job done the first time. Mitchell is the only heating company I'll use going forward. Keep up the good work!
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Had a very great experience with Mitchell heating and Air. Came to my house installed a brand new AC and furnace . Service tech's we're very professional, installation with no problems. New furnace works excellent and AC freezes the house out. Would recommend this company to any of my friends or family. Would definitely use Mitchell heating and Air for any of my HVAC needs.
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Technician tore out unit for a warranty call. During this time he smacked into our gas line which is counterstrike in the wall and is now kinked. During the reinstall of the unit. He just reused old flex duct connectors that he cut and just glued them back together. Improperly hooked up the gas line and put no sediment drip trap on there. There is a leak coming from the refrigerate line filter. Duct glue is all over the place. Our unit is more dirty then when first installed. We found wire nuts and screws laying all over the place and PVC shavings everywhere. There is a problem with the venting as it is making a popping noise whenever it is turned on. I would love to have a supervisor reach out to have these issues corrected.
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Very friendly and accommodating. Seemed thorough. My complaint is they serviced my AC unit on June 27th and it froze twice by August 10th and their “warranty” is only 30 days. I religiously change my filters and do not keep the AC cooler than the recommended 68 degrees so am “doing everything right”. Frustrating that they won’t assist and now I’m SOL because $150 is a lot of money to pay twice for the same thing in 6 weeks. Would use someone with better customer support. I can understand if it was 6 months down the road, but 6 weeks… no.
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When I scheduled the visit I asked if they cleaned the ac units as part of the maintenance. I was told yes on the phone while booking and yes by the contractor at the house. It is my own fault that I did not check it before he left. But the contractor told me how much he cleaned off the ac units. I checked today and nothing was cleaned. Still, hair, cotton normal build up one the coils and still the same dirt and trash sitting at the bottom of each unit. Would not recommend using this company. I should have looked at the quality before my original rating post. This is why I have edited it.
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Technician arrived on time and was courteous and professional. Was not rushed. Took time to find source of cold air problem and explained possible solution. Covered feet in booties before coming in. Pleased with service. Highly recommend.
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Tim showed up on time and very professional. He explained what the issue was and did a complete review of my furnace and replace the part quickly. I would definitely have him back for any future needs and would recommend Mitchell Heating!!
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Jeff Brown of Mitchell Heating and Cooling went way above and beyond to help us get the good Trane system we desired in our Marshall Fire complete rebuild! We will simply say he helped us overcome several non-typical situations that could have easily turned into big problems for us. We are grateful we chose a company that truly cared.
Shout out to Jay, a very knowledgeable and caring professional technician that actually performed the back end work in our home recently. Great folks all...
Thank you Mitchell HVAC! -
I can't speak to the quality of the work because it was just completed but I was very unhappy with the tech who came. I had 2 previous appointments scheduled and had taken days off of work to to accommodate them, both times they cancelled on me. I schedule according to my schedule this time as I can't keep taking time off work and the tech showed up an hour and a half early. I had to, very unprofessionally, leave a meeting to let him in and as I tried to explain I was not available he got very snappy, argumentative and lied about what I said when scheduling. I would not use them again or recommend them.
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Sears Home Services is who installed our Central Air System 3-5yrs ago. I purchased our home 2yrs ago. The technicians that have come out have been fine, but I have had to contact customer service 3 times to continue to get techs out for an issue that is still yet to be resolved. Contacting them each time has been a nightmare. Sears call center has yet to find the install info on my unit, but the tech found it right away and confirmed parts warranties with me. The techs explained that the call center people always show an install date of 21yrs ago on new years day. The last tech out told me that if another leak was found in our line, it wouldn’t cost anything for them to come address it. The call center person argued with me constantly that they will charge another diagnostic fee for diagnosing an issue that has yet to be resolved. That means I will have paid 3 diagnostic fees and a total of almost $500 only to be waiting another week in 100° weather for another tech to come out and nothing has been resolved. I also was going to stay in the line after the call so that I could complete the survey that I have been able to each time before and the person on the other line refused to hang up, so that I couldn’t access the survey. Insisting that I have to hang up the phone. I waited and waited and told him that I am waiting for the survey and he refused to hang up until somehow he did without it directing me to the survey. The technicians have not been terrible, despite my issue still not being resolved. I would never use Sears Home Services again with this type of Customer Service.
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Terrible contractor, verbally abusive, does not tell the truth, had to contact another contractor to complete the work. Never have I been treated with such disrespect.