Appliance Repair reviews in Loveland, Colorado

No problems with your technician. But I would
prefer if he would come for repair with the necessary parts to my house the first time. I gave full information when I ordered technician for repair (what is wrong with oven, model number). Repair was done in the less
than one hour (but one new (was it new?) part (switch) was defective... poor tech!.
Good luck in the future!
I am in el. business from 1966, by the way.

The service technician is amazing, attentive to detail, and very knowledgeable.
I sincerely appreciate his diligence and dedication to the servicing of my repairs.
He will order the appropriate parts to effectively and efficiently complete the repair (s).

Ryan showed up right when he said he would. He was very professional and he really knew what he was talking about which was my stove/range. Unfortunately the parts it needs are no longer available. I appreciate his honesty and was very thorough and is easy to talk to.

Simply stated, outstanding service! You are now my go to for appliance service. I don’t know any of your service reps, other than Ryan, but if your customers are fortunate enough to have him as your service rep, you will not be disappointed…he’s super!! Thank you.

Excellent service. Ryan showed up on time. Quickly diagnosed the problem and corrected it. I would never have been able to do it myself. Not a DIY project as far as I'm concerned. Now I can stop handwashing our dishes! Thank you Ryan!!!!! Also recommended how to avoid the problem redeveloping

Ryan was great. Quickly resolved the issue. Business kept me informed on arrival time . Would certainly use them again

Very accommodating and letting you know, scheduling, and arrival time day of. Ryan fixed my dishwasher and was so professional knowledgeable and quick. My Apartment office paid.

Chuck is super kind, easy to talk to and very informative. He repaired the heater on our Samsung dryer and had no problem answering questions on longevity, next steps if it breaks again, and suggestions for maintenance. The team is quick to respond and will get you scheduled as soon as they can.

Cody came over and explained why the small puddle underneath my clothes washer was really caused by the size of the load and not by a machine malfunction. The cost was $0. I was so relieved. I very much recommend JND. My 5 star rating is for timeliness, quick diagnosis, thorough explanation, courtesy and HONESTY.

Chuck was fantastic! I asked a million questions and he answered them with much knowledge and professionalism. He checked my dishwasher too! For no charge. He’s easy going however he didn’t laugh at my jokes! Considering that he’s not just 5stars. He’s 20+ stars!

Have been doing business with this company since when Dave was on 4th street & Loveland was such a better town. Have bought numerous appliances over the years & my washer of 20+ years is still doing great. Service & professionalism has been top notch for 30 years. Would highly recommend!

We give Cody a 5 rating! He knew his job so well, specifically the problem we had and fixed it in a timely manner!! He was very professional and friendly!! Thank you Cody!! We have homeserv. 0 charge.

My appreciation to Homeserve. They connected with me right away, and connected me with the tech team. They on time, fixed the concern in a professional and timely manner. Great service, and I would definitely recommend homeserve to anyone. Thanks Again.

Great communication on scheduling and arrival and friendly staff! Ed was on time, friendly and quick to solve & fix our issue. Our fridge was repaired in about a week of getting the estimate.

Dont bother Googling 'dryer repair'. Youll get a remote receptionist who starts by asking your zip code. She'll send someone who may or may not be competent and the cost will exceed your worst nightmare. Big firms are about prifit, not customer care.
Local tradesmen are better. I reached lots of these empty-suits before i found Jim & Dave's Appliance Service.

J & D Appliance replaced our failed heating element in minutes. The price was fair and pre-agreed to the penny. The tech was sharp and pleasant. I have great confidence in his work and character -- so I have confidence in his furm, too. BTW the lead-uo and follow-up -- by phone, email & text -- was unbelievable. The phonies could schedule me in 30 days. Jim & Dave's tech arrived on time the day after I called.

Overall, after all this trouble, I would never used this company at my own discretion, but this is who Whirlpool decides to send on their behalf. If this is their best, I would never by Whirlpool again.

Service is to slow. They come out 2/27, said they need to order parts, it will come in a few days. 3/13 I call to get the status, they say 10 business days. 3/28 and I have not heard anything from this company? Originally my washing machine was shaking really bad. Now, its started not holding water, and the water has ruined my drywall!
I've never had such poor service before. Absolutely ridiculous.

Update: washing machine was fixed 4-8-25. They said it was due to a part being out of stock. We'll, im not sure what they did, its still shaking. *See video*

Update 2: 4/14/25. Another technician came out and stated that the guidelines stated on how much to fill the washing machine was an "optical illusion" because there is not an agitator and the drum should not be filled more than 3 inches from the bottom of the drum 😒. I guess he took me for a fool that has never washed clothes before. I can understand half way, but 3 inches from the bottom? *see video *

If you don't want to properly fix my washing machine or tell whirlpool it needs to be replaced, just say that, don't waste my time.

I am astonished that superior customer service still exists! They have a team that was incredibly responsive to keep me informed every step of the way. The service technician was kind, thorough and very knowledgeable. Great company I'll call again.

Made an appointment to have our dryer checked out and Ryan was great. He was friendly, explained exactly what was going on and what our options were (including that it would cost more to repair than replace which we appreciated that he didn’t just try to charge us more to fix things). Also gave us a recommendation for a company to call for dryer vent cleaning and they were great as well. Would definitely call them again for any future needs!

Great business to work with. I've been able to get appointments pretty quickly which is important when it's your appliances going out! Very responsive, time lines are very accurate so you aren't waiting from 8 to 12 and they arrive at 1. They give you a 2 hour window the day before and keep you updated right up to when Ed or another repair person arrives! Work is done well and quickly.

Paul did an amazing job - well beyond helping us fixing the burner, which we had originally called for. He helped us tune all the burners and showed us to get the most out of our range. Efficient, tidy and extremely knowledgeable. We will definitely call with any future problems.

J&D is the best. They're always on time. They always honor the window when they say they will arrive. I've always been greeted with a smile by the technicians. I can't say enough positive things about Jim and Dave's appliance, bottom line if you need something done and you want it done right call Jim and Dave's appliance.