HVAC reviews in Northglenn, Colorado
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Our second time using Unique for a tune up, this time for the furnace, whereas last time was the A/C a few years ago. Both technicians were excellent, thorough and honest about the equipment and systems, longevity, etc. Julio was very polite and informative and we would recommend him and Unique again
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Kevin Susuras was working on a new build. I stopped to ask him a few questions on running the fan on my HVAC. He took the time to talk with me, explaining the good and bad of running the fan. He was very polite and helpful.
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We had Julio Garza come to our house to do our preseason furnace tune up. He did a very good job. He was professional and courteous. He was very thorough and explained everything he did and had pics to back it up. Julio did a great job.
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Unique saved us BIG TIME. Our furnace stopped working on a cold night and we panicked. Within an hour, Unique had a technician on-sight, Julio Garza, who was incredible. He was able to diagnose the issue AND fix it within an hour. The heat was back on quickly and were able to breathe a sigh of relief. ALL OF THIS without breaking the bank. I HIGHLY RECOMMEND THIS COMPANY, (and especially Julio).
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I used Unique for an annual furnace/AC tune-up and inspection. The price ($89) was fair, and the whole process was fantastic. I found the company offers clear communication and wonderful service. My technician Julio was outstanding and a consummate professional, showing me all of his work and detailing how I can best care for and maintain my HVAC system.
I will be using them every year for my seasonal inspections. -
Our 22 y/o furnace failed during a cold night. A call to Unique got a service tech to the house the same day. He patched it up and got us warm again.
The Unique salesman, Tim Murphy, took us through our options in detail and when he had questions about the configuration of our ductwork he called in a couple of experts to help figure it out.
The new furnace was installed quickly by two personable and skilled technicians. They cleaned up after themselves and hauled everything away.
Good job, Unique! -
Loenzo was very knowledgeable and answered all our questions in a way we could understand and I didn’t feel like he was just trying to sell me something. He gave us recommendations and options and let us decide what was best for us. I was very happy with his service and look forward to working with unique in the future
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I had Kevin Susuras come out to service my HVAC unit, and I was extremely impressed with the experience. He didn’t just do a quick tune-up and leave—he actually took the time to explain how the whole system works in a way I could understand. He walked me through what he was checking, why it mattered, and even made a few adjustments while explaining the reasons behind each one.
It’s rare to find a technician who’s not only knowledgeable but also willing to educate the customer. That really built a lot of trust for me. I now feel much more confident about my HVAC system, and it’s all thanks to Kevin’s thorough and thoughtful approach. Highly recommend him if you're looking for someone who goes above and beyond! -
Title: Exceptional Service from Julio at Unique Heating and Air Conditioning
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We recently had the pleasure of working with Julio from Unique Heating and Air Conditioning, and we couldn't be more impressed with his service. From start to finish, Julio's professionalism and dedication were evident, making our experience truly exceptional.
What stood out the most was Julio's extensive knowledge in his field. He took the time to thoroughly assess our situation, explaining every detail in a way that was easy for us to understand. His expertise was evident, and we felt confident knowing we were in capable hands.
Julio's communication style is second to none. He kept us informed at every stage of the process, ensuring we were never left in the dark. His patience in answering all of our questions, no matter how small, was greatly appreciated and made us feel valued as customers.
Moreover, Julio went above and beyond to ensure our satisfaction. He didn't just rush through the job to get it done; instead, he took his time to ensure everything was perfect. His commitment to doing what is right, rather than what is convenient, speaks volumes about his work ethic and dedication to his customers.
In a world where customer service often falls short, Julio is a breath of fresh air. His passion for his work and genuine desire to make his customers happy truly sets him apart. We are incredibly grateful for his outstanding service and wouldn't hesitate to recommend him and Unique Heating and Air Conditioning to anyone in need.
Thank you, Julio, for your exceptional service and for going the extra mile. We truly appreciate everything you've done for us! -
Unique is always timely and affordable. They have gotten out to us within 24 hours every time, and they are extremely friendly, even to our dogs. We are very happy with them.
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I have only wonderful things to say about the service I received today from Unique heating and air conditioning. The technician Julio was prompt, polite, worked very clean and did a very thorough job to clean and service my A/C unit. He also shared his observations and recommendations in a clear and concise manor. I have no problem recommending this company to anyone who appreciates great service!
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I decided to try Unique HVAC after I found out the company I had used for years for my HVAC repairs was no longer servicing my area. I am happy I did. My tech Danny was good at explaining what work he would do/had done and even showed me pictures (which were included in my invoice so I have them for future reference). I’ll be sure to have Unique come back in the fall for a furnace tuneup.
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I had a problem in the middle of a heat wave and these guys were out the very next day. Lorenzo was courteous and professional, and took the time to explain things to me. Definitely would recommend them. It’s also nice to do business with a long established local small business.
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Julio came out to our service call and he was on time. He is a very friendly and kind person. He is great at his job but more so he is great at customer service. He took the time to show us everything we needed to know about our new thermostat. He cleaned out our heater and made sure everything was working properly before heading to his next job!
Julio gets 5 Stars🌟🌟🌟🌟🌟 -
Julio Garza was very thorough with our questions about heating and cooling our new house. He checked all registers, attic pipes and attachments, furnace and filter, and also set up our new thermostat. I totally didn’t understand how to do the settings, but his explanation was easy to get and now I feel confident about it. He also has a very friendly manner and did not rush through the visit! Huge thumbs up for Julio!
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We had a new furnance and ac unit installed 1.5 years ago. We were happy with the service then and today we had an warranty issue and Lorenzo came out to fix and addressed even more issues that we knew we had. I am impressed that the company does not try to upsell and is ethical in their business practices which is very rare. Thank you Lorenzo and thankful that the owner manages with integrity. Thank you!!!
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Lorenzo came today to change out the filter on my air scrubber and to service my air conditioner for the summer. He has been to my home several times and is always very friendly and knowledgeable. We always talk about our dog babies and he gives my Bendy some love. I always mention Unique Heating and Air to friends looking for HVAC work!
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My furnace stopped working and Lorenzo was able to come out within a couple of hours. Got it all fixed and running again in no time. 👍
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Came home to my AC not working so I decided to call for help. They quickly sent Julio Garza out and he quickly diagnosed the issue and got my system back up and running. He even went above and beyond with his inspection checking absolutely everything and laying me out a roadmap for future services and replacements I can expect! Great service.
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We have used Unique Heating & Air Conditioning since we bought our house in 2018. They are easy to make appointments with (April) and we have always received great service. Friday, a nice young man, Davian Torrez was our technician for our A/C tune-up. He was on time, very polite and pleasant, and spent quality time working on the AC unit. I highly recommend this company and their fantastic employees.
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Lorenzo was amazing and very thorough on what my furnace needed! Praying my furnace last me another couple years do to their servicing it yearly for me!