HVAC reviews in Thornton, Colorado

4.9 based on 657 reviews Back to the listing
    5

    i used to work as a contractor and know a lot about home repairs. On a day when my furnace stopped working, i relied on a local hvac service. However, even after two days and five hours of effort, my furnace remained broken. They advised me to either replace the furnace or seek help from another company. That's when i reached out to Porter Family Heating & Cooling. Within three hours, bennett from the company was at my place. He managed to fix my furnace in just an hour. Over the past several decades, i've had experience with six different hvac contractors in thornton, and Porter Family Heating & Cooling is by far the best. I would definitely call on them again for hvac services.

    5

    Bennett delivered exceptional cleaning and inspection services for our two AC units, and identified a significant issue with our oldest unit. Colby was a friendly and professional representative from Porter Family Heating & Cooling who assisted us with our new replacement AC. This was all carried out in Thornton, and we are very satisfied with their work.

    5

    the first instance i enlisted the services of porter family heating & cooling was when my ac unit broke down during a hot weekend. i had to scour through different furnace repair companies to find a solution. porter family heating & cooling was the only company that was able to assist. we had colby handle the work, and he was incredibly polite and friendly. it was evident he genuinely cared that we were suffering in the heat, which was truly appreciated. in fact, he even offered information on unit maintenance. so, when i finally decided to go ahead with it recently, i had a conversation with jaden to set up an appointment. he was very thorough in explaining the different plans available and promptly sent me all the details via email. the following week, bennett was the one who visited for the maintenance task. once again, the service was outstanding. he explained a great deal and even went the extra mile to pour bleach down our pea trap pipe. one more thing i really appreciate is the provision of a photograph of the technician. this way, you're aware of who exactly will be showing up at your doorstep. thanks a lot, guys.

    5

    Bennett was extremely skilled and knowledgeable in his work. I had a water leak issue with my HVAC system in Thornton and he showed up promptly to handle it. The quality of work he carried out was of the highest standard and successfully addressed the problem. There were no unexpected costs involved as he was completely transparent about everything. I highly recommend the services of Porter Family Heating & Cooling.

    5

    Really impressive, experts in hvac systems. I was in need of a new heat pump and felt joy to arrange an appointment, get it confirmed, and have Bennett arrive exactly when he promised. Bennett was full of knowledge, and his years of experience in hvac systems were evident. He provided me with two price estimates, and the one I chose was spot on. The crew that arrived in Thornton for the installation were punctual, set everything up according to standard and were genuinely pleasant people to interact with. Every individual in this hvac company has proven to be reliable, skilled, and true professionals. Such a blessing in this day and age. I wouldn't think twice about recommending this hvac service to anyone.

    5

    I've had a truly outstanding professional experience with Porter Family Heating & Cooling. The technician, Bennett, arrived on the same day to pinpoint the issue and by the next day, a new furnace was installed! I will certainly recommend this company to others in Thornton, as they are not only efficient but also dependable.

    5

    Porter Family Heating & Cooling is a top-notch organization. They were able to visit on the very same day to check out my HVAC system. Bennett made everything easy to understand and was able to swiftly organize and carry out the repairs. In just 36 hours, my HVAC system was not only replaced but also enhanced and cooling effectively in Thornton. Their service was truly outstanding.

    5

    I can't express enough how wonderful Bennett and Jaden from Porter Family Heating & Cooling were when they came to perform our HVAC services. They installed a mini-split system in our rear room, as it was impractical to run sufficiently large ductwork to that area. They also replaced our furnace and air conditioner, and made some adjustments to our existing ductwork. Both Bennett and Jaden were extremely professional and polite during their visit to our home in Thornton. I highly recommend their services!

    5

    We recently engaged Porter Family Heating & Cooling for two distinct projects and we couldn't be happier with the results. Initially, we decided to upgrade our outdated HVAC systems with advanced Carrier cold-temperature heat pumps complemented with central air handlers. Colby, our estimator, demonstrated great expertise as we discussed various facets of the installation. We received quotes for two different systems (a Mitsubishi system with central air handlers and electric backup, and a Carrier system with gas backup). Both quotes were competitive, even slightly more attractive than those from other reputable providers. We eventually opted for the Carrier system due to its cost-effectiveness, simpler installation process, and other technical advantages. The installation was carried out flawlessly and the systems have been functioning as promised, although they're yet to be tested in winter. Throughout the entire process, from quoting to installation, the communication was excellent. Later on, we required custom duct work for our kitchen range hood. Our contractor's HVAC subcontractor was unable to carry out the task, leaving us with less than a week before the walls needed to be closed. We reached out to Jaden who quickly responded to our request. Drawings of the parts to be installed were sent and he promptly estimated the work. By Thursday, our custom duct was fully installed, highlighting their exceptionally fast service. It turns out that they have an associated sheet metal shop that specializes in custom work. This proved to be extremely convenient when one part needed to be re-fabricated. They managed to create and deliver the correct part within the 2 hours it took the installers, Bennett, to cut the hole in the masonry wall, ensuring the project was completed on time. Overall, our experience in Thornton with Porter Family Heating & Cooling was nothing short of fantastic.

    4

    I can't express enough my gratitude for the excellent work and the end result of our new furnace system. It's more than just a heater. You transformed our outdated system with aged vents and ducts into a shining star for our home. The new split system installed by Porter Family Heating & Cooling is a true game-changer. I'm confident it will be more cost-effective than the old single system we used to have. Previously, we often found our ground floor at 74 degrees while the second floor was at 70, but now we're experiencing a consistent 70 degrees upstairs at night and a pleasant 67 or 68 degrees on the ground floor. It's made our lives significantly more comfortable. We're sleeping better and overall, we're extremely satisfied. This is a furnace system that can be applied to many different situations, and I'm sure Colby, Jaden, and Bennett will recommend it to future clients. Your hard work has truly enhanced our home comfort and for that, we are deeply grateful.

    5

    Don't look any further for your heater repair needs. When it comes to service providers, it can be unpredictable, so I always get three estimates and evaluate the businesses. From the initial evaluation meeting, I could tell this was the team I wanted to collaborate with for my new heater and air conditioning installations. They were punctual, showed respect for my home in Thornton, and explained everything in detail. On top of that, the price was reasonable. I decided to employ them and they began and completed the job promptly. Everything was tidied up and my new heater functions perfectly! They even checked in afterwards to see how everything was operating. They are now my first choice for heater repair services!

    4

    i needed service on my 20 year old hvac system because it was making a loud grinding noise when starting up and then would shut off. Jaden, the technician, arrived the same day. he was polite and explained that the grinding noise was probably coming from the compressor, which had a worn out piston inside. he also used a thermometer to show me that the compressor was overheating, which was causing the ac to shut down. since my unit used the old r22 refrigerant, fixing it would have been complicated and expensive because they would need to flush out the old gas and switch everything over to the newer 410a after replacing the compressor. i got a quote for the repair and was glad to hear my ducts were still in great shape. the diagnostic fee was $89, which seemed fair since they came out so fast. later, i called with more questions about the repair and spoke with the owner, who explained how a new hvac unit would save me more energy and money in the long run. after looking into it myself and confirming what i was told, i called back for a quote to replace the ac. an installation team showed up two days later, finished the new air conditioning install in just one day, and even hauled away my old system. the whole process was smooth and quick, which was great because i needed cooling right away. i would definitely use Porter Family Heating & Cooling again when it's time to replace my heater.

    4

    Jaden was incredibly professional, friendly, and efficient. He didn't just repair our air conditioning system, he also engaged us in pleasant conversation, as if we were old friends! It seemed as if he genuinely enjoyed his work, and his enthusiastic attitude definitely lifted our spirits. With his comprehensive knowledge about AC repair, we felt absolutely at ease having him in our Thornton home. From the moment we called to schedule the service until the completion of the repair, the entire team provided us with a sense of assurance and confidence. We would definitely employ their services again and recommend them to all! They're a fantastic business!

    5

    I showed up at a property in Thornton to find the fan running, but the air conditioning wasn’t cooling. The temperature inside was 85 degrees, even though the thermostat was set to 75. After trying to reach the original installer with no luck, we found an HVAC company that got a technician out to us in just a few hours. Jaden was very thorough in checking our HVAC system and made sure everything was working perfectly before leaving. We’re very thankful and will definitely use them again for our heating and cooling needs!

    5

    when our furnace kept running nonstop during a cold spell in thornton and then would just shut off, we really needed furnace repair fast. we checked google and facebook, read a lot of reviews, and picked porter family heating & cooling because they had the best feedback. jaden came out and within about 10 minutes he figured out the problem and pointed us toward the best solution. we are very happy with the service and highly recommend them for furnace repair.

    5

    a few years back, our furnace broke down on the coldest day, and porter family heating & cooling responded right away to fix it. since then, we have trusted them for all our hvac needs in thornton, including heating, air conditioning, and even installing new ducts in our bathrooms. this really helped with airflow and stopped mold from building up in the attic. i've recommended them to friends, and they were happy, too. the team is always professional, reliable, and dedicated to great service. jaden and bennett have both helped us out recently, making sure our home stays warm and comfortable. it's a relief to have such a dependable hvac company.

    5

    If you’re looking to replace your furnace or upgrade your heating system, I highly recommend reaching out to Porter Family Heating & Cooling. Jaden, the technician who helped with my project, clearly knows a lot about how HVAC systems work—from airflow and humidity control to getting the system balanced and setting up the electronic controls right. Compared to other heating and cooling companies I talked to in Thornton, it was clear that Jaden is truly an expert. Not only did he replace my old furnace, but he also redesigned the ductwork connected to it. This really improved how air moves through my home, and now all the rooms heat evenly in the winter. Even though the price wasn’t the lowest, the quality of the work and the attention to detail made it well worth it. If you want a heating system that’s done right the first time, this is the team to call.

    5

    we’ve used porter family heating & cooling twice now for furnace repair, and both times have been fantastic. we have a navien system, and now rely on them for any service or maintenance we need. most recently, we had a mini split installed and the technicians, colby and bennett, did a wonderful job. they arrived right on time and kept us updated on everything they were doing. you can really tell they care about quality and professionalism. from the first call to the office staff, all the way to the technicians, everyone goes above and beyond to make sure you’re taken care of. i highly recommend this company for anyone needing furnace repair or heating services.

    5

    We needed furnace repair in our old house in Thornton. After getting several quotes from different HVAC companies, Porter Family Heating & Cooling gave us the best price for the same equipment. Jaden had some excellent suggestions for running and hiding the furnace lines that others didn’t think of. It was a big job, but the crew, Bennett and Colby, got started right on time and were great to work with. They kept me updated on their progress and made sure everything was fixed and installed correctly and professionally. They also kept the work area clean. I highly recommend them for furnace repair.

    5

    Our furnace stopped working on a Friday evening, right after a holiday. We reached out to a local HVAC company and got immediate assistance from Bennett, even though it was after regular business hours. Bennett was really helpful and guided us through some furnace troubleshooting steps over the phone. When those didn’t fix the problem, Bennett came out to our house and quickly figured out what was wrong. The furnace was up and running again within 20 minutes of his arrival. He was friendly and made the whole process easy. The service cost was very reasonable, and we’re planning to use them for all our heating and air conditioning needs. Highly recommend—5 out of 5 stars!

    5

    Colby and his team were very professional. My old AC unit in Thornton was barely working, and they were able to come out within a couple of days and replace it. Colby explained all my options clearly without pushing me to buy anything extra. They installed the new air conditioning system quickly and left the area cleaner than before. I'm extremely happy with the service. If you need AC repair or cooling help, I definitely recommend Porter Family Heating & Cooling.