HVAC reviews in Thornton, Colorado
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I had a couple of local companies come out and give me an offer for a new ac unit, furnace, and water tank. All were beyond their lifetimes and needed to be replaced. Marky Marks were the only ones who didn’t pressure me, took the time to explain everything to me that I wanted to know, and didn’t try and screw me with a price. Their quote was very reasonable. They were prompt and professional. I’d recommend them to anyone for HVAC needs.
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BEST HEATING/COOLING COMPANY IN THE STATE!!! This company is absolutely wonderful!! From my initial call, to the technician that fixed our heater for us...everyone was super professional and incredibly kind.
I cannot tell you how grateful I am for these guys. They showed up incredibly fast after hours. Fixed the furnace incredibly fast. And even gave me more information on some other products I was inquiring about. They are honest, hardworking, and amazing.
I am a single mom and it is super important for me to find trustworthy reliable companies that are able to help out in a bind as I am not well versed in this type of work. I cannot thank them enough for the incredible service they provided. I would recommend them to anyone! And I will be using them for all future needs. So lucky to have found these guys!!! -
They came out 2 times and they still didn’t fix the my Ac. I had a different contractor come. They cleaned out the coils that was said was already done. They cleaned out the condensation drain that when full it shuts off the entire system. Which is what it did. They dialed back the blower speed to within company specs. MM made me think I needed the new blower. Then after explaining all this MM made excuses to everything I just explained and still didn’t admit to not fixing the AC. Lack of integrity and ownership is baffling.
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We needed a new water heater so I called Marky Mark’s. I was quoted a price over the phone and it was comparable to other quotes. Ethan and Mike R came out in 2 days to do the work. They were very friendly and professional. The next day I noticed a water leak coming from the hot water line on the tank. I called and Mike R arrived in about an hour. The leak was coming from a section of pipe above where they replaced the hose to the tank. Mike R fixed the leak and didn’t charge an additional fee. I am very satisfied with this company and recommend it to anyone who needs a new water heater.
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Marky Marks HVAC and team are top notch. I've needed to use them a few times the last two years due to various things popping up but always know I'm in great hands when they do the work. Mark and his team genuinely care about the customer in how they provide options, explain various paths forward, help field questions, and overall make the entire repair process seamless. Great communication and competitive rates, I highly recommend them. Shout out to Ethan for his continuous support and help!
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Woke up to a cold house this morning, checked the furnace to find a limit circuit lockout error. After a quick 5 min call to Marcus, he was able to give me instructions to fix the system myself and save the cost of getting a technician out here. Very honest guy and I will definitely be calling them again for future issues. Bonus point we have the same name!
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I had been smelling an odd gas, exhaust, burnt rubbery smell for a while and had a different company out that said everything was fine. After many months of constant headaches and frequent dizziness I decided to give Marky Mark’s a call. They were out within an hour of me calling due to concerns of carbon monoxide. Turns out my furnace had been leaking carbon monoxide this whole time. Marky Marks just happened to be the ones that found it and therefore got my business when they said my furnace was no longer safe to use due to a cracked heat exchanger. They had a new unit for me the next day and did a great job with the installation. I appreciated that they took the time with getting everything up to code. I’m happy to have heat again. I will send everyone I know their way. I highly recommend them.
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Marky Mark's estimate was about half what I found anywhere else. No gimmicks, no tricks, no slick high pressure sales tactics. Just old-fashioned honest, professional work.
They showed up on time, got right to work, were happy to answer all our questions, and did a fast and phenomenal job. We couldn't be happier. -
I contacted Marcus on Friday for a furnacereplacement, he was able to send his tech Ethan over for an estimate on Monday. He was able to get his tech scheduled for today, not only was this process quick it was affordable. I will definitely be recommending them to everyone but I will also be using them again for future projects.
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Ethan, Ryan, and Brad were fantastic to work with. Very professional and personable. They were obviously very experienced in their work and took the time to talk me through their work. Great experience and very reasonably priced compared to the previous quote from a larger company that I did not feel were as trustworthy in their inspection.
Update: On 8/26/24 Ethan came back out as the unit has frozen over. While he wasn’t able to find any obvious problems, he was extremely thorough in trying to find the issue and took a substantial amount of time looking. He did find a plumbing issue involving our furnace and the Sewer line that could have been deadly. Thanks again Ethan. -
We needed a new hot water tank, so I contacted Marky Mark's heating. The entire process was very easy and professional from the first contact to the final bill. The servicemen were knowledgeable and quick and the final product looks great.
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If you are looking for an HVAC company, you've found it! From start to finish Marcus and his team were easy to work with and they provided the best possible service. We replaced our 20 year old system and we are so glad that we found Marky Mark's. The price was fair and the team provided everything they said they would. Everything was installed, tested and delivered within a few hours, and it's working great. There was not a spec of mess left after the job which is appreciated. I ask a lot of questions, and the team gave me straight up answers and set realistic expectations, and delivered service above my expectations. I did my research before we made the purchase, maybe this will save you some time. This was a big decision for us and we are glad that we went with Marcus and his team!
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The Marky Mark's team was great. The correspondence was excellent. They came the same day I called and at the hour they said they would . They completed the work with professional and sanitary and timely manner. A pleasure to work with.
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Super great guys! Replaced our 24 year old furnace and got new AC. Really affordable price and such a quick and seamless install. So happy we found them!
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I was referred to I was referred to Marky Marks Heating, Cooling & Plumbing when I was having an issue with my boiler not igniting. I sent a message through their website and received a prompt response letting me know they were in meetings but would reach out soon. A short time later, I received a text requesting my address, and by early afternoon they were at my home. Within an hour, the problem was diagnosed and fixed.
Their communication was fast, their service was efficient, and I truly appreciate how quickly they resolved the issue. Thank you very much for the outstanding service! -
First things first, FIVE STAR customer service and FIVE STAR working knowledge of all things plumbing and HVAC. Marcus and Ethan showed up down to the MINUTE they said they would be here, stayed until the job was done, and settled for nothing less than perfection. Marcus goes above and beyond to help you understand the problem and prevent it in the future, as well as explain the work that needs to be done, how they'll do it and why it's necessary. I won't hesitate to call them next time I have an issue, its an absolute no brainer. Thank you Marky Mark!!
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The AC repair specialist, Colby, was punctual, polite, and proficient. He resolved our cooling system problem, addressed some queries regarding a separate matter, and provided us with comprehensive cost estimates for possible future AC services. There was no hard selling or surprise fees involved. This happened in Thornton.
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Colby demonstrated his professionalism and expertise regarding our AC system, and he even let me observe his work as he ensured our cooling unit was functioning properly. He addressed all of my inquiries, and provided explanations for his actions, which gave me a sense of reassurance about the status of my AC system for the future. His work in Thornton was truly commendable.
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AC Repair: Bennett arrived on the scene and quickly identified the issue with my air conditioner's faulty condenser. He promptly ordered the necessary replacement part and arranged a date for the follow-up repair. He was punctual, polite, professional and efficient. I'm very satisfied with the AC service and the excellent support I received. Thank you, Bennett!
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I've been relying on Porter Family Heating & Cooling for both regular AC maintenance and repairs for more than a decade now. I even bought a new downstairs AC unit from them. Jaden, Colby, and Bennett have consistently delivered excellent work at a fair price in Thornton. I highly recommend them.
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One chilly evening, the temperature was in the mid 20s and my furnace stopped working for about an hour. I reached out to Porter Family Heating & Cooling. Jaden answered my call right away and started asking questions to troubleshoot the issue over the phone. After I sent him a few photos, we concluded that the problem was most likely a blown fuse. Since I didn't have a spare one, Jaden said he'd be at my place in Thornton within 25 minutes to resolve the issue. He arrived promptly, replaced the fuse and even left me an extra one. I'm thankful that he was available and willing to assist with this problem on a Sunday evening. His charge was quite reasonable and he was courteous and highly professional. From the moment I made the call to the time he had fixed everything and left, it took roughly an hour and 20 minutes. His excellent service is highly commendable! I would definitely recommend them for furnace repair services.