Electrical reviews across the US

Vitality Electric was fast and professional. He was able to come the same afternoon I called. He also identified that my daughter’s 100 year old house needed a surge protector and will be back to install later this week. We are very grateful.

We had an a great experience working with Vitality Electric. They were very professional and did an excellent job installing lighting fixtures all around our house. Will work with them again! Highly recommend them!

No vengan a este lugar , no es un supply y no hay nadie en las oficinas solo está abierto pero no hay gente , solamente perece que abren y una tal mely solo escribe hola bienvenidos pero nunca sale de la oficina y te deja esperando

AAA

Always have what you need

Not the location - this is an office not for parts

Incorrect picture of a wharehouse that is on the south side of town. How does a company this large have no quality control online.

Called to ask if they had a 4 gang box. Asked if I had an account. I said no. She said ok. No problem. Then transferred me to a VM asking for my 10 digit number and a passcode. Don’t know how you are supposed to be a business like that.

Good

Hit 'em with the Hein!

One of the best electric supply houses in the greater Milwaukee area

Friendly and knowledgeable staff, would firmly recommend for electric supply and trade tools

Great service and knowledge people behind the counter. This store has quality products for a great price. Best supply house around.

Was looking for a part they don't carry. GO TO HOME DEPOT. Thanks to a snafu, I ended up at this location and encountered a desk clerk who was far more interested in his branch bottom line and reducing his overhead than helping a CUSTOMER resolve a problem (that he didn't cause.) Since nobody could resolve the issue, my guess is that the entire chain has the same issues. Will never shop with Hein again.

Charge $225 to change a wall outlet for 5 minutes of work

Had them install outdoor security lights. They did a fantastic job and made sure everything was set up properly.

Wife has a daycare and the lights went out. Called Abe’s the next morning to look at the problem. They PROMISED they would be out before 12:00,I just so happened to call at 11:30 & they told me that my appointment has been canceled ( without a phone call or anything) because of a family emergency!!! I understand the emergency but what happened to the communication??? 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

The two techs from this place were super awesome. They explained everything thoroughly to me. They were punctual and did a great job replacing my panel and a few other things. I would highly recommend Abes Commercial Electrical Contractors!!

Wonderful family owned company! Alex and his crew provide great experience for anyone needing any electrical work done- big or small! They are the most professional home contractors I have ever worked with. Kudos!

This business is linked to Premium Home Services their information can be viewed at premiumhomeservice dot info / how-the-scam-works/

STAY AWAY- Here is how it works-

The sale
PHS identify themselves as the contractor, and offer two option. Firstly, they offer a single “appointment” payment to send out a technician. They then offer a second option, which they state is “Just for our local customers”. This is a subscription to Premium Home Service, and is usually for the same price as the single appointment, or a little more. They state that this will waive all appointment fees for a year, give the customer “priority” booking, and provide a 10% discount on any work done during that year.

The benefits that PHS claim to offer
The electronic agreement
If you agree to the subscription, then the agent will send over an electronic agreement using a service called “Readysign”. The Readysign account is under the name of Travis Stone.

The email from Readysign
The agreement states that the customer is signing up for a 7 day free trial, which can be cancelled at any time before the 7 days is up, as long as no benefit has been received from the membership by then. This seems reasonable.

The trial period language
Despite the claim of “Unlimited Service Fee Waivers”, the agreement states that a “deposit” will be taken for any appointment that is refunded if the appointment is “successful”. They do not specify what counts as successful.

This reads a lot like service fees to us
The fraudulent charge
Contrary to the language in the agreement, PHS immediately charges the customer’s credit card.

The electronic agreement includes some highly dubious language around waiving the right to dispute any credit card charges, and giving PHS the right to keep the customer’s card details and make further charges with no authorization. If they do perform a fraudulent charge, and you dispute it, they want the right to charge you another $49 for doing so!

Legally meaningless language which tries to scare you out of disputing the fraudulent charge
The lawyer who reviewed this for us confirmed that it is legally meaningless; a company cannot have a customer sign away rights which they hold under law, such as the right to dispute a charge.

The no-show
In the experience of our team, and of the majority of customers spoken to, nobody shows up to the appointment. No call is given to explain this, and if the member calls back they are rescheduled, which results in another no-show.

The refusal to refund
A customer will typically contact PHS and request a refund under the trial period language in the agreement, as no technician has turned up and no work has been performed. PHS will refuse the refund, claiming that the agreement says no refunds. When directed to the language in the agreement around the trial period, they ignore the question and simply continue to insist that there are no refunds, even going so far as to state that they have legal council on hand in case the customer attempts to obtain recompense.

If a customer tries to talk to someone about a refund by phone, they are informed that it is not possible to talk to the refund department. A call from a manager is promised, but never comes.

AVOID THIS BUSINESS.

The electricians at Abes do excellent work. I've hired them on two occasions for both commercial and residential work and their work has been outstanding both time. Alex was willing to take the time to listen to exactly what I needed and he did exactly that. I would highly recommend Abes Commercial Electrical Contractors to anybody looking to have electrical work done.