HVAC reviews in Altamonte Springs, Florida

This is recognition for a job well done by Nakoma Hendrix for getting our a/c heating resolved. He was very professional on explaining what was done to correct it. He was very knowledgeable and detailed. He found it was some setup issue. He was friendly and customer focus. This is not the first time we use CoolToday service our ac. We have been regular customers for ten years and they have been a good company for servicing our ac unit.

Toilet pipe broke out of the wall. Called Cool Today and they came out within 2 hours. Robert was our tech and he was fantastic. Very kind, professional, and speedy with fixing the issue. He diagnosed, estimated with fair price and replaced everything needed. I am so grateful for Robert to come out on a Saturday. I highly recommend.

There are business relationships that transcend cash. Many years ago, I had CoolToday come by and do some work for my new pool deck and install a wired internet system in my house. They did such a great job, I have hired them for other small projects. Now, after a fire gutted my house, I have turned to the people I have come to trust! When you hire them, please understand that you are not just hiring an electrical or HVAC team. You are hiring a family of highly skilled and professional technicians.

This review is about the management, not the field guys.
I don’t like posting negative reviews. I try to give the company ample time to do the right thing. After several years, I can post this review with confidence based off of my experiences.
Our sales rep was a solid guy (he left the company. Shocker). We purchased an AC unit (about 20k ish). When they installed the unit, they did not have a shop vac, so they used my personal vacuum cleaner., The drywall and concrete dust destroyed my vacuum. No big deal, right? Wrong. I asked them to please replace it, they made such a big ordeal out of it. I had to send videos and pictures and a tech had to come out for a service call to my house, (which I’m sure they had to pay him for), to verify if I was telling the truth or not. Wow. Finally, they agreed to replace it. I asked if they could please just pay me for it because I wanted to upgrade and I’ll pay the difference. They said no. They “had” to replace with the same unit. Spoiler, it wasn’t the same unit. Whatever. You showed me.
What bothered me the most is that they made the employee pay for it. To me that is disgraceful. This company has so much money and you’re going to make a low wage worker pay for it. That showed me a lot.
The AC purchase came with duct cleaning. My daughter’s room had been smelling bad so I asked them to please check it out while cleaning. They completely missed the fact that her return vent is separate and runs under my foundation and the vents had been covered by flooring so rats were living in it. The smell was urine and faces. How do you miss that if you’re cleaning all the ductwork? Another tech and I figured it out about a year later and I had to now get them to close it off. Unfortunately, we didn’t have a correct set up to run this AC effectively so my bills went from 450$ to about $900-$1000. Finally, after about 10 techs had been out and I had called so many times, he discovers that the unit has not been operating correctly and the amperage is more than double bc it’s working overtime. Months and months go by I finally get them to come out and add more return vents to my home so it can work a little better. This process was a nightmare. So many different guys came out with no idea what the situation was and no solutions. They would do nothing and say they had to call their boss. “Boss” finally gets a pseudo design set up bc I suggest where we can put returns. This was over a year ago now. There has been a huge hole in my mom’s closet going into the garage bc they all haven’t fixed the drywall. I’ve called, service techs have submitted it with photos. I’ve been told they will fix it and they don’t know why it’s been this long. Still nothing.
My uv light went out after about a year and a half and it’s not the bulb it’s the actual inverter. But, guess what? Oh yeah, that’s not warrantied so I have to pay $1000 for a new unit and that’s with their “discount” bc I have their service membership I pay each month trying to cya so they don’t come back later and tell me my warranty is void bc I didn’t maintain it with them. Just Ridiculous. Especially bc I can prove, and they have records, that my unit was running incorrectly and that affected the electrical so it could have stressed the inverter. Nope. But, lucky me, I can upgrade to a new unit with a warranty bc the unit they used was the lowest level with no warranty. No shock there. Moral of the story is, give your 20-22k to someone else. If I could go back I would absolutely have gone with another company. They never even offered to help pay for the ridiculous electric bills that were a result of their poor install. We were out thousands of dollars bc of their negligence for over a year. My house was not even cooling bc it couldn’t function and was just throwing error codes. Unless you want to call and basically force a company to do the right thing for months to years, don’t use cool today. If you enjoy high cortisol and paying 20k for $1000 electric bills, high stress levels and holes in your floor then they’re the company for you.

Hello, I am so Happy with Cool Today! I called them because I had a water leak in my home, and Angela made me an appointment for the same day. She is a wonderful, helpful and very friendly person. The Plumber was Robert, and he was very professional and friendly, and he found my water leak for me. He is a great plumber, and he showed me what the problem was. I learned a lot from my appointment because he showed me step by step what the problem was and how the water leak was fixed. I would highly recommend Cool Today for your Plumbing problems. They are very good and have very knowledgeable and well trained staff in all their departments. Having a house that has gotten older, has required some home repairs and they were the best in plumbing, electrical and Air conditioning installation for me! Thank you Cool Today for all you do! Thank you Angela for making my appointments. I will recommend Cool Today to all my family and friends, and to anyone needing great quality service for their home repairs.

The technicians (Casmore and Narton) arrived early within the window time I was given. Both of them were very professional, caring of my property, and explained everything I needed to know about the new AC unit. The installation was done and they left everything clean. I was able to ask questions and got all the answers I needed. I was very happy with the overall service.

Our A/C went out and we needed a new company. This service came highly recommended by the Grok app which compared all the categories for us. Our tech, Tom, came out within hours. He was fantastic. My A/C skillset is on par with about a five year old, and explained exactly what he was doing and why and spoke with my husband via phone also. We feel very confident in the service provided and set up an annual plan. That’s included in the cost of repair I selected for this visit. Good people.

Was very good and customer service was nice thank you rod

Tell the drivers of your vehicles to slow down. The posted speed limit is 25 mph. Homes surround the street the driver was speeding on. The driver almost missed it's turn and recklessly made the turn onto another street surrounded by homes.

On 6/15/22 I called for service just as I had done several times since 2016, and each time a repairman was at my house within hours and each time they have been able to repair rather than replace my aging system. It has been ants in the parts or broken wires, but each time I appreciated that everything possible was done to get my a/c cooling again. Brian has been the repairman the last two summers and each time he has performed a miracle. Thank you

Ben was very polite and answered all of our questions. We are looking forward to having the air conditioning and furnace put in next week. Brian came out in the meanwhile and worked on the air conditioning and now we are comfortable.

Mike and Fred performed a fantastic job. They were patient, kind, respectful, and informed. I wholeheartedly praise Inspired Heating & Air Conditioning firm for the fantastic work they did.

If you are looking for a great place for taking care of you’re heating and cooling systems these are your guys. These guys were so professional and patient with me. I was very nervous about having a new system installed because I had heard such horror stories. I was in good hands with this group. Everything was done perfectly. Thank you guys for taking away the stress of having to get a new system.

I adore dealing with this company. The technicians are all very friendly. The last several times, Mike has come to service me. Inspired Heating & Air Conditioning is a pleasure to work with every time. Fully recommended!

We replaced our aging HVAC system with a more efficient Trane Heat Pump. The salesman explained our options perfectly and once we made our choice, the installation appointment was set for two weeks later. The installers arrived promptly on installation day, worked hard all day, and patiently answered all of our questions. Their clean-up at the end of the day was excellent. Job well done!

Inspired Heating & Air Conditioning is simply the best. We have dealt with a couple of companies prior to Inspired Heating & Air Conditioning and came away disappointed in service and plain honesty. The technicians are very respectful, knowledgeable, and are very honest with us. We could be happier and wholeheartedly recommend them for any and all your HVAC needs.

I can't recommend Joel enough! He is a very honest guy that will explain all options you have available regarding your AC unit. My grandpa worked in the business for many years and he even came and met Joel and agreed with everything he was doing for my home! He is a great guy! They assessed my unit and we decided it was best to get a new one. The price we agreed on was also better than any estimates I heard from others! Joel is a great guy and he wants to make sure you get taken care of the right way! He isn't just going to try to sell you new things. You'll get quality and professional workmanship from Joel!

Inspired Heating & Air Conditioning is far superior than any other AC companies I have hired before. They really care about solving your problem. They are very professional, will show up in time for the appointment and keep a clear and friendly communication at all times. It was a real pleasure working with them and I will definitely keep their contact and call them in the future.

Inspired Heating & Air Conditioning responded within minutes of our inquiry. They had same-day availability, and were able to fix it in an afternoon. Our air handler had a refrigerant leak, which meant we needed a full replacement. They saw to it that the previous-owners warranty could be transferred to us. We're very happy with their guidance and work. Will continue to use them in the future.