Reviews of local pros in Boca Raton, Florida

I have no clue how this company has such great ratings. They don't deserve it, that's for sure! Took about 6 months to get my bathroom complete. Communication with them was absurd. We called to speak with Erica multiple times to see what was going on, I even showed up at their office but she would not speak to us. Still have not gotten a return call. Our bathroom is now complete but done poorly. They tiles around shower are cracked. They installed a toilet seat that is smaller than the toilet. They wanted us to go after our insurance which we did not want to do and had to be the middle men to get Erica's plumbing to come down on their quote and insurance come up on theirs. They did send yummy cookies once was all complete but I'm telling you don't use this company for any type of work. Even a leak the plumber came to fix left it on leaking into our kitchen again. The reason we called them out to begin with. They also get you to sign all this paperwork so that you have to use them or have to pay them even without using them. Evan handled our claim which he was nice but more of a yes man and not get the job done.

I would highly recommend Erica’s plumbing to anyone who needed help with leak detection, a plumbing issue and/or help with mold. Luckily, we only ended up needing the leak detection, but all 3 were a very real possibility and I had 2 techs from Erica’s Plumbing come to fully assess our issue. Both techs (Anthony and Paul) were on time for their appointments and called when they were on their way. Both techs were knowledgeable, thorough, and most importantly, honest about what they saw & what other potential issues there may be. They took their time and answered any and every question we had-we were beyond pleased and grateful for the service (& education!) they provided. In regards to office/admin part of service, from scheduling to arrival, Erica’s Plumbing’s communication was excellent & detailed- you knew exactly when to expect the technician, what to expect when they got there (regarding COVID precautions they would take) and also who would be coming to your home. They also offered to work with our insurance on our behalf, if needed. From start to finish, Erica’s Plumbing exceeded our expectations and we will most definitely use them for all of our plumbing needs in the future. Excellent company. Excellent service.
UPDATE: Used Erica's plumbing again, 9 months after original review, to fix a leaking toilet. Same excellent customer service. Job was completed quickly and efficiently. No complaints.

Got a new hot water heater installed. Vincent was quick and efficient. Explained everything, tested everything. Price was fair. I’d recommend Erica’s for sure!

Evan was prompt to arrive. He was very knowledgeable & took care of all of the paperwork needed for our warranty. The installation went very smoothly & I would highly recommend Erika’s plumbing.

I was very impressed with Jacob and Erica’s Plumbing. He was prompt, polite and very knowledgeable. Will definitely reach out to them again.

Jose and his helper Louis installed the ultraviolet black light in my new HVAC unit. An excellent installation. They were very punctual regarding their appointment for the installation

Had a great experience with Erica and her company. Well ran company and her service tech Dakota did a thorough and effective job. 10/10!! Must use plumbing company for honest pricing and top quality work.

Garbage disposal was totally seized. Installed new insinkerator 3/4 HP from 1/2 HP. Vinny was on time and communicated all along the way. Would def recommend.

Fred was a great technician!! He diagnosed the problem quickly when my kitchen faucet broke and gave me tips about purchasing a new one. He even showed me how to deal with the leaking faucet until I purchased the new one and he returned, so I wouldn't have a pool of water underneath the sink! Then, he came back and installed my new faucet and did an amazing job with it! I love my new faucet, and I especially love the fact that I don't have to wipe up water under the sink anymore. Thanks so much Fred and Erica's Plumbing! (The first two photos are before and the second two are after photos.)

Louis was pleasant and efficient. However, the cost to install the toilet (needed to chip away some tile to fit the new toilet) seemed a little pricey.. around $1,100

Excellent Service!! Great Tech!! Ryan F. was Awesome!! Very hate found them for our Duct/AC needs

Erica’s Plumbing is a really professional business. The communication was prompt.
Our technician, Evan A. was courteous and punctual. The service he performed was great. Highly recommended

I'm so happy with Ryan's service on my HVAC unit. He was respectful, knowledgeable, and fixed the problem quickly. And he was able to work with me on scheduling to do the cleaning I needed. I would highly recommend Erica's.

Horrible customer service. Had a pipe burst outside my office. They came to repair it. Repair was not done properly. Pipe burst again after they left but 10x worse. So much water came out of the pipe that it flooded the inside of my office. Called to have them help with water mitigation and Erica's plumbing took zero responsibility. Now my entire office is under water. I would never recommend this company to anyone. Stay away.

Prompt service, especially since we had no water (outdoor pipe broke). Courteous office staff. Vince, our plumber was knowledgeable and friendly. A pleasure to deal with.

Erica's Plumbing came out same day and helped to quickly and effectively solve our plumbing issue. Dakota was courteous, communicative, and very efficient. He was very respectful of our house and family. We needed a toilet repair and some other issues that he helped diagnose. I recommend them for your plumbing, AC, and restoration needs!

My HVAC technician gets 5-stars, & his name is Michael G.who came to service my AC system (a bi-annual check-up). He was fantastic, very personable, extremely qualified, knowledgeable (2nd generation HVAC guy), and he really listened to my concerns and addressed them. If it's possible, ask for Michael G. as your technician, you will be very satisfied. The office staff and scheduling has been pleasant to deal with, too. The 4-star review is for my overall experience with the company.

I needed Erica’s plumbing to come by the house and replace cast iron pipes in my master bathroom (60 year old house) that failed. In parallel with the replacement they needed to help with the bathroom renovation that included creating a shower where a closet resided as well as a toilet and vanity connection.

Erica’s sent out Terrance and Pedro to complete the majority of the work. It took about three days of work to replace the pipes in our crawl space and change the footprint in the bathroom. I was so happy to have these guys working the job. They made it seem easy to do and had great suggestions for spacing and pipe placement. They came back out a week or so after the pipes were
completed to install the vanity which was carelessly delivered in a giant thousand pound box at our front door. Terrance, Pedro and Dakota moved it in like nothing and got it up and running.

If any plumbing issues pop back up in other parts of the house, I will call Erica’s without a question. Would absolutely recommend.

Dakota G was very knowledgeable and thorough! He gave us repair options and explained everything in detail! Customer service, comprehensive communication outstanding! Highly recommend!!

Vincent was great. He was able to complete replacing our Moen overflow water monitor in 20 minutes. We're not sure why our quote for installing the unit, which we received free from Moen, was for $450.00 which we paid. It seems quite high for a 20 minute equipment swap. I could see if there were problems with the swap, such as a cracked pipe repair, etc. But it literally took 20 minutes.

BUYER BEWARE!!!!!

I had an issue with my a/c unit and called Erica’s plumbing and a/c. They sent over a repair man that looked at my a/c unit. He emailed me a proposal for $1500 to fix and replace the motor in the a/c and other parts. I called Anthony from All American Cooling and they came over instantly. The repairman looked at the a/c unit and fixed it in 10 min without replacing any parts for $200. I called and emailed Erica’s plumbing and have never heard back.