HVAC reviews in Clermont, Florida
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Nicolas and Xavier did a great job with the AC tune up and the install of the UV lights. They were very informative and did a great job explaining things. We would use them again!
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Another great experience with Del Air. I needed help setting up my new Ecobee thermostat. I knew Del Air would be the best to call. Jose came out and made quick work of the installation and getting my system setup properly with the new thermostat. Thank you again, Del Air for another great experience.
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Del-Air always provides us with prompt quality service. They keep us informed with everything they do during their visit and never surprise us with unknowns! Would recommend them for your A/C needs.
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Matt Z came out today to service our AC unit. Matt was the most helpful and REAL person I have ever dealt with. From past experiences I expected the same demeanor and explanations that I always get from other technicians. However Matt WAS NOT like the other technicians and was the most helpful and friendly non family/friend person i have met. He performed the work above and beyond my expetations. He is definitely an asset to your company and if all employees (or people in general) were like Matt Z, this world would be a much greater place. To Matt Z, thank you for coming today as it has been a rough last 6 months personally for me and you managed in our short meeting to make me think a little clearer and rethink about things. I again thank you for being the person you are!!!.
Alan J. Faber -
Jose soto come in to do a tune-up. Very knowledgeable and very experienced. Explain everything in great detail. Showed me why I need some recommendations done on my AC unit. I will definitely ask for him and became a member o Del-air.
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Jose Soto , was so great when he came to maintenence our air unit. He took the time to answer our questions and educate us on our machine. It means a lot to have someone who cares about the customer. Thanks Jose
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I had an outstanding experience with this company! From start to finish, their rep JP was prompt, professional, and genuinely helpful. Every question I had was answered thoroughly, and he went above and beyond to ensure I was satisfied.
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Jose was the best AC worker ever! He came in & fixed my AC with no problem & informed me of everything that I needed to do! He was EXCELLENT in extremely impressed with his professionalism & his informative information
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Had my HVAC tune up serviced by Jeremy and Joseph. Both were knowledgeable, thorough, courteous and friendly. Absolutely know their craft! Great job.
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I had a scheduled maintenance on Tuesday, my window was from 8-12, no one showed up by 12:20 so I called and rescheduled for Thursday during the same time. I was informed on Thursday that I had a leak in my system. I was very surprised to hear this, considering my system has been working fine both heating and cooling my home even with the recent freezing temperatures. The tech filled the Freon and left the system off but said I could turn it back on whenever I was ready. I turned the system back on around 4 PM on Thursday. 20 minutes later I still had no air. When I opened up the closet to the air handler I saw that it had frozen up. I called to get the tech back out and he said that due to the maintenance he performed it probably pushed the system over the edge and now the leak was bigger. I was told that it was going to cost around $1800 to fix the leak. They Wanted to fix the leak that day but unfortunately due to my schedule I could not do that so we scheduled it for Friday after three or at the very latest on Sunday. No one called me on Friday so when I called they informed me my appointment time was between 10 and two on Sunday by 2 o’clock when nobody showed up on Sunday I called and they informed me that my appointment was scheduled from 1 to 5 when nobody called or showed by 515 I made a phone call and received it after hours call Center I still have yet to have anybody call me and let me know when they are going to be out to repair my unit, I was also told that I needed to put a deposit down for the repair which I did. will never use Del-air ever again. This is the first time I have ever had a problem with them. They installed my system five years ago the customer service is beyond horrendous so not only do I not have air-conditioning. I don’t have heat either and temperatures tomorrow are supposed to get down to freezing.
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Del-Air did a Fantastic job on the Service of my Unit and Felix was on-time, friendly and advised me of any issues or concerns with my Unit. I would Highly recommend Del-Air to anyone in need of service or a new unit. Thank You very much Felix for all you do. Great Job.. and Thanks Del-Air..
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We had no heat in our home for the last few days due to a problem with our brand new A/C heating unit. (During the coldest temp in FL in over 10 years) Antonio came out and installed new part and we are warming up!! It has been a freezing few days in our home. Antonio was personable, knowledgeable and efficient!! Very thankful for his expertise!!
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Herold Seide with Del-Air was a wonderful technician! Very thorough, kind and informative. He provided us with great AC maintenance service and we feel confident and prepared for Florida’s summer!
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JP was excellent in helping us today as they were able to be here on a 3 hour notice. He also helped us to pick out a new unit to fit our homes needs after we decided this, but not before he explained all the different options and was very friendly towards us as well as our pets. Would recommend his service to anyone that has any needs.
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I had my semi annual HVAC appointment with Jose Soto, and it was a wonderful experience. He was knowledgeable, helpful, and did a great job installing the needed parts. Would definitely recommend!
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Del Air has come out to my home four separate times for the same issue, and my AC is still not fixed. Each visit resulted in a completely different diagnosis.
The first technician said it was a compressor issue. The second said it was a Freon issue. The third claimed the unit was installed incorrectly and that I needed an entirely new system. The fourth said it was a fan issue.
It’s extremely concerning that four different technicians gave four completely different explanations, yet the original problem remains unresolved. This is a brand-new AC unit that was installed in January.
I have also requested to speak with a supervisor three separate times and have not received a single call back. The lack of consistency, accountability, and communication is very disappointing.
At this point, I would not recommend using this company. -
I have been a loyal Del Air customer for over 20 years and it's because of their technicians like Eduardo and the level of expertise and support he provides. Our home has 2 units so its double the investment. Del Air installed the Original units in 2001 when the house was built. When it came time to replace them we turned to Del Air again for our current systems. Eduardo always makes great recommendations and really knows his stuff. I highly recommend Del Air because of people like Eduardo and we always buy the annual maintenance and extended warrenty. Why? Because Eduardo is always just a phone call away and my HVAC is 1 less thing for me to worry about. We plan in also using them to replace our water heater this year. Thank you Eduardo!
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Dwayne was amazing. Very trustworthy, helpful and explained what extra helpful services I can add. He ordered extra air con filters for me from Del air so i was prepared for next time, which was super organized.
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Jose Soto the engineer was fabtatsic. Knowledgeable, engaging and full of great information. He showed exactly what he was doing and gave pictures. He went the extra mile and ran nack to the office to grab new filters we needed. Excellent service. Thank You Jose!
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Matt and Mike dispatched from the Clermont, FL location in an expedient manner to arrive to my household within the scheduled service appointment timeframes. Upon arrival, Matt immediately diagnosed the issue with the Air Handling Unit and talked me through all repair options for consideration. Matt worked diligently to order the necessary replacement hardware and coordinated the follow-on service repair appointment notes with the technician supervisor. During the follow-on repair appointment, Mike immediately briefed me on the repair process and completed the Air Handling Unit repair in an expedient manner. Mike took the time to walk me through additional preventative maintenance measures and addressed all subsequent questions in a professional manner. Both Matt and Mike were attentive to all my A/C repair needs. I highly recommend Matt and Mike for any household A/C repair issues, and I thank the Del-Air support team for all their efforts in prioritizing excellent customer service throughout the household repair process.
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Our technician Ricardo was OUTSTANDING!
He took the time to explain everything he was doing. Even though he said he was just doing his job, I feel he went way above and beyond. As a retired Air Force Master Sergeant I would be honored to serve with him.