Contractor reviews in Davie, Florida

Good service

Not many knowledgeable helpers

Employee had an attitude

The workers seem very stressed depressing sometimes

I had a great experience here today. I am a contractor who uses the pro services of Home Depot often. I am in and out of most South Florida stores multiple times a day throughout the week. I came in today to find the product I needed unstocked but available up above in the overstock area. I asked for help from an associate, Bri. She called for help, and when no help came, she took it on herself to come get the product and then restock the section. I k ow this seems mundane, but if you're in and out of busy stores like me every day, you know that often this experience can take a very long time. Time is money, customer service comes in all forms and this associate during her job in exemplary fashion turned my mood from annoyed to happy enough that I wanted to tell her manager, write this review and do a survey. Simple acts, but to me, it changed my mood for the day.

Mario De Sena is a great worker you guys are the best!

The help from the store was awesome. The bedroom door replaced was very professional.

The men installing the carpet were absolutely wonderful - quick and so neat. The carpet looks fantastic, it’s just perfect.

NEVER hire Impact Windows with Home Depot.
They have the worst customer service. Rebeca Cedeno, the installer coordinator, is never going to answer your calls or reply to your emails. Jack Stone, the Sales Rep, does not help you after he makes the sale and gets you to sign the contract.
They charged me $1,600 more than the agreement we signed and after almost a month there is still no answer from them on refunding my money. My next step is literally going to the police, and I will probably need to sue HD to get the money back.
On top of that the windows were installed without screens, we already have the final inspection, and they are still promising they will install them later.

I am extremely disappointed with Home Depot’s fencing service. While the fence itself was installed, the job was not completed properly. The installation crew left construction debris behind and at least one old fence post still buried in the ground, despite repeated requests for cleanup.

In addition, Home Depot hired a utility-marking company that failed to properly mark existing lines, which resulted in the crew cutting my main internet line. This caused a complete internet outage for over a week, and during that time no one involved wanted to take responsibility—not Home Depot, not the installer, and not the marking company. I was left to deal with the inconvenience, disruption, and coordination on my own.

Between the unfinished cleanup, poor oversight, lack of accountability, and very slow follow-up, this has been an extremely frustrating and unacceptable experience. For a company of Home Depot’s size and reputation, this level of service is disappointing. I would strongly caution others to closely monitor the entire process and not assume the project is truly complete once the fence goes up.

With summer coming I took advantage of Home Depot special $25.00 for my air-conditioner tune up. Technician Bryan came over right on time.Bryan was very professional and fast.I was excited when he told me everything looks good
Thank you so much for the peace of mine for $25.00.

I found everything I need

John W, at the tool rental was absolutely amazing! His attention to detail is extraordinary. He does such an amazing job and really puts effort into his work. He’s very detailed and is a very good in customer service and making the customer feel important. We need more people like John at the total rental.