Reviews of local pros in Deltona, Florida

I'm from Sanford. My home AC was leaking water inside. I booked for tune-up. A guy came from Autumn Air. He checked few minutes my AC. I asked about water he put some water in the pipe. Mostly the guy tried to replace my unit or tried to sale some parts. The water leak started again after 2 days. I called another company who removed clogged with a vacuum and my unit is still working. Stay away from them.

Our tech was very knowledgeable, quick, and so very nice. He gave us a time frame of 11-3 and called ten minutes prior to arrival, and got here at 11:30. Great! Also scheduling was a breeze by texting the number. Altogether amazing service and he was done in like an hour. Cannot recommend enough!

Fast, affordable and efficient. Very pleased with their work. Great company!

Tech was very courteous and technical wise was very thorough. Will definitely use them again!!

Service tech was very friendly and knowledgeable. Was an all around great experience.

I had an amazing experience with this company! When my old A/C broke down, I called them, and they came out the same day. After inspecting my system, they gave me an honest assessment and recommended replacing it. They offered me a fantastic price on a brand-new unit and had everything installed quickly and professionally.

The technician was knowledgeable, courteous, and answered all my questions. It’s rare to find this level of reliability, transparency, and quality service. If you’re in the market for a new A/C or need fast help, I highly recommend giving them a call. They made a stressful situation so much easier!

We are very pleased with our experience! We have been without ac for 13 days in this heatwave. 2 other companies had come out and not fixed anything. Autumn air came out on a Sunday and explained everything. They were honest and fair, giving quotes to repair or replace our almost 17 year old unit. I will 100000% recommend them to anyone who needs ac service. Within ONE business day we had our new unit up and running. I am so thankful!

Had such a great experience with this company! They were friendly and professional. Would definitely recommend to a friend! :)

Personable, responsive, and helpful company. Tech, Irving, is skilled and very good st educating me on how to take care of my unit and get the best out of it. Recommend them.

Super quick, easy, friendly service. More than thankful they came out within an hour of the call and fixed my unit to keep up with the ridiculous Florida summer. Definitely will be my first call for any future service.

Friendly staff. Affordable prices. Always very honest. Would highly recommend, and I will never hire anyone but this company to work on my HVAC system!

I called and put in a maintenance request and they had someone at my home within 2 hours. Fortunately a quick fix and wonderful service and communication.

I had a great experience they did a fantastic job very professional overall they have a costumer that will be using them for years to come thank you Autumn Air

Great customer service . Great company and very Professional People , Will call them back for sure . Thank you very much for answer my call that fast.

Irving was fast and directly to the point. Got system up and running within 15min. Thank you. Highly recommended.

BEWARE OF UNNECESSARY UPSALE!!!! I called this company because my AC was not staying on, and I suspected it might be freon issues. After checking, it was confirmed that freon was not the issue and that the only necessary service was flushing the drain line. However, the technician pressured my partner into unnecessary upsells, making it seem urgent to replace a compressor circuit and capacitor that were not needed.

For what should have been a simple drain line flush, I was charged nearly $715 ($185 flush fee, $80 trip fee, almost $430 for unnecessary parts and 30 min labor, plus a $20 transaction fee). My AC is a 2019 unit with yearly maintenance and no compressor issues.

When I called the owner, instead of taking responsibility, he tried to justify the charges with a dismissive restaurant analogy. This is unacceptable and feels predatory, especially when they take advantage of WOMEN and low- to mid-income families. I am reporting this to the Better Business Bureau and strongly advise others to stay away from this company.

Highly recommend autumn air conditioning and heating they did an amazing job with my install very honest and trustworthy service

Honesty, integrity, fairness, and reasonable, you just don't see that a lot in A/C companies these days, but I did today when Fabian came out to fix my A/C unit. He was direct and honest about the issues going on with my unit and didn't try to give me or make me pay for something I did not need. He was professional and prepared to handle the issues. I was very pleased with his work and from now on; I will call Autumn Air and Heating for all my A/C repair needs.
#a/c

Great service. Technician arrived on time and was very knowledgeable. He quickly assessed the problem and repaired it. I think his name is Irving, (I'm bad with names) lol. Angel in Deltona.

PEOPLE SHOULD START LOOKING AT YOUR LOW REVIEWS. IT IS A PATTERN. This company responds aggressively to customer complaints, often in ALL CAPS, and refuses to take accountability. After reading other reviews, it is clear that this is not an isolated experience but part of a consistent pattern of dismissiveness and hostility whenever a customer raises a valid concern.

Your response to my complaint was unprofessional, written entirely in capital letters, and filled with accusations instead of accountability. That behavior alone shows how this business treats customers. No professional company should be responding to complaints in such an aggressive, hostile manner.

Now, let’s address the facts:
• I called at 5:45 AM because I work early mornings. Your own website advertises 24/7 service, so answering at that time should not be treated like an inconvenience. If you do not want early morning calls, remove “24/7” from your website.
• The owner and I specifically agreed that the only necessary service was flushing the drain line.
• Despite that, your technician pressured my partner into approving unnecessary parts — a dual capacitor and a hard-start compressor circuit — by presenting them as urgent. This is a 2019 unit with yearly maintenance and no compressor issues. Those parts were not needed.
• My partner, who is not an HVAC expert, felt pressured to approve the work. That is not an informed choice; that is upselling under pressure.

As for your repeated argument about Amazon prices: this was not Amazon. The same parts are available at Home Depot for around $25 each. My house is less than a mile from your business. Charging nearly $600 for those parts and installation is completely unreasonable, especially for items that were not necessary. Even in your own response, you admitted to upcharging parts, comparing it to restaurants marking up beef. That analogy actually proves my point: you knowingly inflate prices far above cost.

This is not about expecting “cheap” prices. It is about being charged for services and parts that were not required and then being insulted when questioning the charges.

If you truly believe those parts were necessary, then you may retrieve them. My original capacitor was functioning properly, and I have no use for the replacements. I am requesting a refund of approximately $565, which is everything beyond the $185 drain line flush — the only service that was necessary and the only one I agreed to.

Accusing me of being “predatory” for disputing the charges with my credit card company is another example of your hostile and unprofessional approach. Customers have every right to challenge charges they believe are unfair. Your refusal to take responsibility and your pattern of attacking dissatisfied customers is exactly why people should look closely at your reviews before hiring you.

Requested Resolution: Refund of $565 for unnecessary parts and fees. If desired, you may remove and retrieve the parts you installed. I am only willing to pay for the $185 drain line flush, which was the original agreement.

Customer service is on point. Timing and service was impeccable. By far the best price for what was needed. I will never go through a different company again. If you’re in Florida’s heat, this is the company you need!