HVAC reviews in Hialeah, Florida
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Everything is explained clearly up front; no guessing game. We had our entire a/c system replaced, and their technicians Alexy and Jose were unreal. Extremely courteous, and in spite of the extreme heat in the home during the installation, they continually tried to make us feel comfortable and kept us appraised of everything during the installation. Everything is working to perfection. I highly recommend them. Gary E. Cardenas
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Called Quamec to get maintenance for my A/C unit. The girl in the office was very nice and friendly. Scheduled my maintenance and had a technician come out as scheduled. The technician (Sebastian) was very professional and worked diligently. I would definitely recommend Quamec to my friends and family. Great Experience!!
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Frank was knowledgeable and friendly. He and his helper found that a wire from the thermostat, through the attic, to the compressor needed replacing and did it! I recommend Frank and Quamec.
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This is my second time using Quamec, this company is great, prices are competitive and the service is great, special shout for an awesome team Michelle, Christian, Marcell and Javier. The best feature is the response time during and after work is done which shows their commitment to ensure work is done right and the customer is satisfied, Michelle is super professional and AWESOME answering all my dumb question and making sure to get the technitians as soon as posible and getting all the puzzle pieces in place😊, Javier the engineer explained all the details and made sure everything was done right, the technitians were on time, the technitian Christian is very knowlegable and always focus in what he is doing, Marcell is very helpful and communicative, these two guys didnt stop until the job was done right, a very special thanks and my respect to you two. All in all I do recommend this company you wont be dissapointed👍.
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Just had our unit serviced by Osvaldo Duarte who was professional and prompt. Our unit is now back up and running. We have used Quamec for the past 5 years now and they are the only company our family will be calling. Great company to work with. Thank you!
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Excellent work done in a timely fashion. The office was very responsive to scheduling, questions and concerns. Nice cleanup after completion. Highly recommend!
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Your techs were straight-forward and polite. But I'm perplexed regarding the $135 charge vs. an estimate for replacing our unit on the west of the house. I understood when I set the appointment that if I were to buy certain parts, etc., the $135 would be dropped. I have yet to hear of an estimate.
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DONT WASTE TIME CALLING AROUND AND CALL THEM FIRST...
Excellent service. I called QUAMEC late afternoon thinking that I was gonna get the AC repaired the next day or so like with previous experience with other companies, but to my surprise they told me they were dispatching a technician within the hour. Within minutes they call me back to tell me the technician Yusser Morales will be arriving to my house at 5 pm. Yusser was on time and in less than 30 min he assessed the problem. He had to replace several parts including the fan motor and other electrical parts that were rusty. The quote was reasonable enough that I didnt bother to shop for price. He stayed working on it till 8 pm to ensure my family could sleep cool thru the night.
I will highly recommend QUAMEC and Yusser to all my friends and family, and to anyone looking to service their AC unit.
I hardly post reviews but having dealt with many other AC service companies I had to do it cause QUAMEC blew my expectations. -
When I bought the new air conditioner unit I was told that they would provide 2 years of warranty for repairs. I was within the 2 years and called the company and got no answer. I left a message and asked them to please call me and they never did. The unit has been repaired but not by them. I would never buy from them again.
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Salesman Very professional, called and texted every step of the estimates. Quoted 3 different brands and knowledgeable on each of them. Installation was straightforward. Installers wore mask thru out, very respectful, cleaned up completely. Just a great stress free process.
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A Quamec sales rep came to my home to give me a free estimate, they provided me with different options, and help me choose the best unit for my house. The technicians were very knowledgeable and did a great job.
Will highly recommend them. -
very friendly and professional, they took their time to install me a new ac unit and the final product was perfect,, highly recommended,
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I have a maintenance contract with this company. I was impressed that I emailed them on Sunday evening and got a call on Monday morning to schedule the service. We set it up for the next day . If the system could be fixed without needing to order any parts, it would then be flushed out. The repairman called out to me after being here for about 45 minutes. I asked him if he had figured out what was wrong with the system. He said yes I'll be back soon but I have to leave. I repeated my question and he said yes it is working now but I have to go now but I will come back. He raced out leaving me wondering wondering whether he was going for a part or just taking a lunch break before coming back to flush down the unit. After 2 hours I called the company to ask what was going on. The accommodating receptionist said she would get in touch with the technician and call me back which she did. She said that the tech had changed a faulty fuse and was not coming back. When he told me he would he had to check to see if he needed to charge me but since I have a 10-year prepaid contract he did not have to charge and so he was not planning on returning. I asked about the fact that he did not flush out my system which was to be done annually and was supposed to have been done that day. Due to the virus I had been delaying having the maintenance work done and I was at least 6 months past due I knew. She said he did not say it needed to be done. I insisted and we now have it scheduled. There is no excuse for the workman's lack of communication with me and him not doing the complete job. He did not attempt to communicate with me and I do speak Spanish but he did not even try to talk to me except to stress he would return. I had pets locked up during his visit which I had told him and they remained so for hours afterwards which was unnecessary. I had prepaid for a maintenance service which he had not planned on providing.
I first gave two stars because of above. I insisted that someone come again to flush the system, annual maintenance. Oswaldo was sent and was wonderful. He did lots and showed me a photo of a huge amount of garbage that he had flushed out of my system. I called company and asked that he be sent next year. I asked that the guy from last week never be sent to my house. -
Very happy with my experience. Called to get a quote for a new AC system at 10:30am. At noon they were at my house starting the installation. The cost was significantly less than other quotes i recieved. They were quick, professional and affordable
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I recently had an air conditioner installed and I cannot be any happier with the service and results of this company! The first visit I received for the estimate and financing was from Juan Villa, he was very professional and kind. I am also very pleased with Javier Perez and Jorge who installed the actual air conditioner, they were very careful and professional at all times. I highly recommend this company to everyone, extremely pleased with the service provided! Muchas gracias !!
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This company is excellent! This is the second time I use them in the past 2 months. They first installed a new air condition unit at my Grandmother place. They came on time, gave us a free quote and took care of all the clean up after they were done. Today I used them at my home. I received multiple quotes for more than double the amount Quamec charged me. They have done an outstanding job and I will recomend them to anyone for their Air conditioning needs!
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I had an air conditioner and two dampers installed over a year ago. The dampers have never worked properly and the unit needed Freon for no apparent reason. I had a technician....the only one who spoke good English...working on my unit. The last trip he ordered a new damper and was going to make modifications. I now find out he is on longer with the company and. I am in limbo.
I would have have given this company a one star except for the fact that they are responsive to phone calls. However, they are ill prepared to do service work that might be out of the ordinary and by doing that they leave customers ya ting.
You pay out good money and expect a new unit to work like a new unit. I am currently waiting for someone else to call me back from the company. I would certainly think twice before hiring Quamec. -
Hiring this company was the absolute worst decision I've ever made when shopping for a new A/C. The Amana high performance variable speed unit I was sold was the top of the line according to the sales person. In the past three years since the installation I've had to service the unit 6 times, with a minimum charge of $500 each time. They refused to continue servicing my unit after they second service call, telling me the needed part was not available and they had no idea on when it would be. Called another company, which found and installed the part in less than 3 days.
This company is a complete scam. If you want further proof just Google "Quamec BBB rating" to see the F yourself. BUYER BEWARE!! -
I recently had my coil repaired with QUAMEC and I couldn't be happier with the service! They did an excellent job fixing the issue with my coil and restoring it to its optimal performance. The technicians were highly skilled and professional, and they completed the repair in a timely manner. The customer service was top-notch, with clear communication and transparent pricing. My coil now works flawlessly, providing me with a fantastic experience. I highly recommend QUAMEC for anyone in need of coil repair. Or any other air conditioner service. They exceeded my expectations, and I'll definitely be returning for any future air conditioner needs. #CoilRepair #GreatService
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Everyone was very professional and did quality work. My unit was installed quickly, on time , and there were no hidden costs. My unit is now working perfectly and I’m very pleased that I chose Quamec Air Conditioning.
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Quamec did an efficient and quick job with my AC.
They had a team to my condo in just a couple hours, the techs diagnoa e the issue in minutes, and the repair was completed ASAP.