Reviews of local pros in Holiday, Florida

Called A1 Southern plumbing. They showed up when they said they would and fixed my drain and faucet. Nathan was polite, friendly and explained the cost up front. Would definitely recommend

Awesome family owned business. From my initial phone call to Connie to the service tech that came to our home the experience was great! I would highly recommend this company. Thank you so much for the excellent service your business provided.

They did not call saying they would be late. Hour late. Charged us to much and poor quality, don't even offer a installation warenty for 30 days on labor.
I would never use them again

I contracted A-1 for all plumbing in new house build. Shoddy workmanship abounds -- nothing to date done by licensed plumbers, and they tacked on extra fees not in contract. There are numerous issues concerning quality of workmanship:
1. unlicensed plumbing laborers field modified structurally engineered floor truss while plumbing bathtub and then owner blamed on architect for putting tub under wall. It wasn't- it did require plumbing the tub overflow creatively which was beyond the ability of laborers. Owner, Roger Kielty, said it's SOP to have builder reinforce what they cut through. No, it's not. It's poor workmanship, laziness, and an excuse. Roger Kielty, apologized for not telling me they had cut through the truss, but that's how they do it. It had to be structurally re-engineered to repair the damage and structural integrity to the truss and then re-plumbed the CORRECT way. It was possible and other laborers did it.
2. Non licensed plumbing laborers failed to locate sewer tap onto my lot. They found tap in neighbors' yard after digging in their yard & then declared it unreachable. Neighbors called and told A-1 they cannot dig like that so close to huge tree as it was destroying major roots. As a result of their incompetence in locating the sewer tap, I paid City $4600 to install tap only to have City find the tap A-1 failed to find while installing *new* tap. Roger Kielty states they have a 'time limit' of how long they try and then turn over to builder. Nothing in contract stating that. Additionally, I pay for their expertise but they failed to obtain info City provides to locate sewer tap. They had only a distance, no map of alley and sewer taps leading to each lot. Workers complained and joked they only had a distance from manhole and how silly it was that was all they were provided.
3. Unlicensed plumber laborers encountered *something* in yard while digging trench for sewer and water lines and stopped work bc they thought it was a septic tank. Just stopped work and left. Had they investigated better, removed top, looked inside, or had supervisor look at it, they would have known it could not have been a septic tank due to the design. Health dept declared it NOT septic tank after I paid permit to abandon it.
4. After installing water and hooking up sewer from house to new sewer tap, they tacked on additional footage costs for sewer and water lines that was inaccurate. We invited owner to measure but he refused. Workers didn't measure, I was there. They made up a number for additional revenue and charged me. They also are charging for additional man hours due to having to return bc of their failure to locate sewer tap and discovery of 'septic' tank. Both situations were due to employees' failure to locate tap and correctly identify what was found in the yard.

Because we refute the unfair additional fees, Roger Kielty refuses to proceed with the work. When we asked to have the finish work done -- shut offs installed, sinks plumbed, etc., he says it will be 2-3 weeks out even though the woman who answered the phone scheduled us for the following week. He fails to see his role in any of the problems occurred thus far. He has laborers, not licensed plumbers perform the work who clearly have an apathetic approach to other people's property. We made them clean up the mess they dug in our neighbors' yard. They said "it's an easement" as though a private plumbing company has the right to dig up someone else's yard, make a mess, and not have to leave it how it was found. They cut through engineered framing members with complete disregard someone else has to repair their damage. This attitude comes from the owner who will not talk reasonably with us about the additional unwarranted fees and refuses to continue work. At this point A-1 Southern Plumbing owes ME money due to their inability to perform the work they were contracted to perform -namely find the sewer tap, and tap my house sewer lines to existing sewer lead from the alley.

As a new homeowner I ran into a plumbing issue. I was so thankful for Cindi coming out so quickly. She was so nice and informative. Glad I made the decision to call a professional.

As the General Manager of a large fast casual chain A1 Plumbing goes above and beyond the call when needed. Nate is always reliable, friendly and efficient. I wouldn't call anyone else for service!

Exceptional Service, Master Plumber Cindi installed Hot water tank, undercounter water filter, and new faucet my first experience. When I decided to install a Water Softner and a whole house filtration system I decided to go with A1 Southern Plumbing and requested Cindi. I was again delighted with Cindi.and the service she provided. I can highly recommend A1 Southern and ask for Cindi.

In January 2022 they were fast, friendly and responsive.

I've tried to give them more business, but they don't call back when I reach their receptionist; which is rarely. Most times I get their voicemail which thanks me for calling a different number than what I dialed; and doesn't identify the name of the business at all.

Would not recommend. After they were hired just to replace the hose bibs the tech put too much pressure on it and caused the copper to bend. Woke up to water in my kitchen. Fixed issues after 3 days but said they were not responsible because they didn’t touch the other pipe. Not only will I have to replace a wood floor that was ruined but I had to pay for a leak detection in order for them to fix it. communication is horrible
Pictures is the amount of floor ruined and leak After it was suppose to be fixed.

First, this company did the plumbing on a new construction home that we purchased. We still do not have hot water (lukewarm at best) in our showers and our plumbing is under warranty. Secondly, we are having a pool installed and once we signed the contract I contacted the plumbing company to come out and mark the outside water lines. Connie said that she needed to speak to my contractor. Bizarre. In Virginia, utility companies are REQUIRED to mark one's utility lines. So, I gave Connie the contractor's information AND I gave my contractor the plumber's information. I even told Connie that I would pay for the service. Long story short, they NEVER came out to mark the lines. Guess what? Pool contractor hit the line and when I called A-1 Southern Plumbing to come out a run a temporary line until the excavation is complete, they said, "Gulfport is too far!" Definitely not a company I want to do business with beyond my warranty period.

Came down to Florida on Memorial Day weekend; we were having some trouble with our entire plumbing system, nothing was going down and everything was coming up into the shower. Called A1 on Sunday evening and they sent out a service guy within the hour. He fixed the issue and cleaned everything up for us. I highly recommend them and their professional service.

Worse service I have ever encountered! in May 2023 put in, which we found out, was a 100$ toilet and charged me 473$. Clogs today, brand new toilet, and wants 350$ to move toilet. I do not recommend these guys!

We used A-1 Southern Plumbing to remodel our commercial building. A-1 did the design and layout. The project was done on time and as quoted. We made several additions and changes and it was done immediately. A-1 did everything they committed to, including the time of completion.

Great company, we have since used them to add a bathroom at our home, same great results!

We have recommended A-1 to others and they did not disappoint.

If you're looking for the best service around, A1 Southern Plumbing is it!! Great experience's throughout 20 years of using this family owned company. Everytime an unexpected plumbing issue happens to ruin my day A1 Southern Plumbing has always been there to help me turn that around! With fast service, great prices, and great plumbers you cant go anywhere else! Thank you for your friendship over all these years.

This is the worst plumbing contractor when it comes to professionalism and knowledge, I called this company over two weeks ago for a simple small job estimate which involves installing a salt free water softener and first and most the woman answering the phone always and continually kept telling me she would call me back in 10 minutes but, days would go by and never heard from her. They finally sent someone to give me an estimate and told me that they will get back to me, another week went by and nothing from this company. I called again and the same woman in office that answers the phone told me that she’s going to talk or ask someone by the name of Roger which I’m assuming this individual is in charge and get back to me in 10 minutes and once again her 10 minutes, three days and still haven’t heard anything from this company.

To whom it may be a concern, please do not waste your time with this company, look for a reputable company, I have seen their work because I bought a brand new home that they were the contractor for plumbing with the builder.

They are AMAZING!!! We hired them to re-plumb our entire house and install a custom liner (not sure exactly what it’s called) in our new walk-in shower and they did a GREAT job with it ALL!! Their employees are AWESOME and very knowledgeable! We even had an emergency night time toilet clog recently and they came out immediately to help us out! Very reasonable - our plumbers for life!!

Twice now I’ve used this business and twice I’ve had amazing service. Cindy is awesome. She’s very thorough and gets the job done. First time was for my hot water heater and faucet repair and this time my leaky shower faucet. This is my go to business and ask for Cindy she gets the job done.

I had one of the best experiences that I’ve ever had with this company. I won’t go into to much detail, but let’s just say that there was a small hiccup in installing a new kitchen faucet. I expressed my concerns and without hesitation a new service time was given to me to rectify the situation. Cindi came out the next day and made everything right!! Hats off to Connie for making it all possible. If you ever need a plumbing company, give A1 SOUTHERN PLUMBING A CALL

Incredibly inconsiderate.
Blocked the alley (where my driveway is) for hours and never knocked on my door or made an attempt to let me know he’d be blocking me or for how long.

Either unable or unwilling to display the lowest level of professionalism.

What a joke. I have used them before. About 1.5 ago years and they were a good company. I even referred them to others. But now I call them about a week ago. They came out and over charged me from the original quote. I was not home but my wife was and the plumber took advantage of her. He over charged and when we told him the problem was in 2 spots he only cleaned the main. she was home and I was at work so he He said if there was still a problem he would come back and didn’t do the kitchen. So of course there was 2 problems and he only fixed one. So I called 2 times and was given a time of 2pm. No show so I called them at 3 and was told the dispatcher was in a meeting. Then after that I called back at 4 and went to a hot line. They say 24 hour service but are not. Jut selective on what 24 hours means. They stole my money and didn’t complete a job. Do not use them.

I am the owner of Fat Cat Tavern in Largo. We used A1 Plumbing during the original remodel when we moved. We also use them for service work for the last 6 years. I highly recommend their services. They are prompt. Their prices are very reasonable. They fix leaks, replace fixtures and resolve clogs. I have also had them do work at my house and it was the same high quality work at a reasonable price. They are the only plumber I will use.