Reviews of local pros in Holiday, Florida

We hired Hudson Air to redo our ductwork and spent over $5,500 for the job. The initial work appeared to be done well, and we had no major complaints at that time. However, shortly after, we noticed our AC was still struggling to cool the house, unable to keep the temperature below 86 degrees despite being set to 70.

We called Hudson Air back out and were told a coil needed to be replaced, an additional $2,000. After that repair, the system actually performed worse than before. We reached out again for assistance, calling and leaving messages daily for over two weeks with no response.

This situation was especially difficult as we have animals in the home and my husband is currently on medical leave, a 90-degree indoor environment is unlivable. We had to buy a portable AC unit and all stick to one room to keep from overheating.

Eventually, they did come back out and told us another part (possibly another coil, I honestly have no idea) needed to be replaced. They said they’d get a quote to us. That was almost a month ago. Since then, we’ve called and texted almost daily for another two and a half weeks until I finally got in touch with their bookkeeper, who assured me we’d hear from Brian the following morning. That was over a week ago. Still nothing.

Before we hired them, we were told they didn’t receive our first inquiry via voicemail due to an issue with the phone, and this same reasoning was given the first time we had an issue getting in contact with them as well. However, the first inquiry was made more than three months ago. As small business owners ourselves, we understand the importance of a reliable means of communication with our clients, so we struggle to understand how this can be an ongoing issue for more than a quarter of the year- and how the issue is occurring with all three of the different contact numbers we have for the company.

We are extremely disappointed with this experience, not only due to the poor communication and follow-through, but also because we've spent over $7,500 and our AC is still not functioning. It’s unfortunate to have to write a review like this, but after so much time and effort trying to get a resolution, we felt it was necessary.

Hudson Air has been our a/c company for years through several homes. The techs are all courteous and professional. They show genuine concern, and address problems with a sense of urgency. Their prices are very fair. Their service is excellent. We give them all the stars!

Absolutely amazing service. I previously had the good fortune to "know a guy" for over a decade who serviced my home, but he recently retired and I have been nervous to hire or trust anyone new. Brian put me at ease right from the first call. He was respectful, knowledgeable and was kind enough to answer my MANY questions. The issue was quickly diagnosed, resolved and the pricing was very fair. I'm happy to say I've definitely found my new guy! Thank you Hudson Air!

Hudson Air had serviced my old AC unit for many years keeping it going until it was no longer feasible. When it came time to get a new unit installed I didn’t hesitate to call on them to purchase and install it. Brian and his group are honest, fair, and professional. They always take time to explain what the issue is and options to deal with it. They are prompt and keep you informed about their arrival and estimated time to repair or replace.

Outstanding service and absolutely wonderful people at Hudson Air. If you want your AC/Heating needs completed properly with professional technicians, Hudson is for you. Prices are great and the team is awesome. Brian is a true pro in the AC/Heating repair and installation field and Daisy is awesome to work with to administer the job. The other great thing to note is that Hudson is family owned and support the local community. Thank-you Hudson for taking great care of my AC needs post Hurricane Milton.