House Cleaning reviews in Jacksonville, Florida

Camila and her staff were amazing. They were professional and very efficient, even adding lovely touches throughout our home. When we returned home, everything was in place and looked immaculate. We were delightfully surprised and so pleased.

Camila and her team have been cleaning our home for about 2-3 years. It is the BEST DAY of the month when she comes. I wish I could afford to have them weekly- it is such a gift and blessing to have a team who help relieve a little stress off my busy working mom plate- we are so grateful to them! They go above and beyond and even add little touches that show their care.

I couldn’t be more impressed with the exceptional service from this cleaning company! They are thorough, professional, and truly go above and beyond to ensure every corner sparkles. The attention to detail is unmatched, and the team is friendly, punctual, and respectful of my space. It’s such a relief to know my home is in such capable hands. I highly recommend their services to anyone looking for a reliable and top-notch cleaning experience!

I just wanted to take a moment to share my wonderful experience with East Coast Residential Cleaning. From start to finish, their service was outstanding!
The team arrived on time, and they were incredibly professional and kind. They took great care to ensure that every corner of my home was spotless, tackling even the most hard to reach areas and making everything look fresh and organized.
I’m thrilled with the results, and I can honestly say my home has never looked better. I highly recommend East Coast Residential Cleaning to anyone looking for exceptional service.

This company does a great job cleaning your home. Camila and Monica do an amazing job on my house, it so nice to come to a clean home. I highly recommend them, they take their time and clean every little detail. You will not go wrong with them. Thank you Camila and Monica for alway doing an amazing job!

I thought my kitchen and bathrooms would have to be re-tiled until a friend recommended Groutsmith. The quoting process and the project termination was impeccable. Quinton left everything looking like new.

**Very disappointing **
Due to the high Google rating I called Groutsmith on Thu, 8/27/20 at 1:40pm, left a message about getting an estimate for some work. Instantly I received a text "Sorry, I'm on a call right now." I received a call back 2 hours later, explained my needs and was told the lead technician would call me to schedule the estimate, when I asked when I might expect to hear from the tech I was told if not that same afternoon then on Friday 8/28/20. I did not receive a call.
Mon, 8/31/20 I sent a text at 10:15am stating I had not heard back from the company and to advise me of the scheduling for the estimate. I didn't hear back.
Tue, 9/1/20 at 10:04am I called the company, explained the events just described and asked if the company was too busy to work with me as I would go with another company. I received no apology for lack of communication, was simply told the company didn't know why I didn't get a call but a text would be sent to the technician to call me. Shockingly I received a text message 10 minutes later stating the company was "unable to accommodate" my request for an estimate but thanked me for my interest in Groutsmith JAX. Wait, what? Yes, that is the level of professional courtesy I received from a company with a 4.8 Google review.
I mean no ill-will toward Groutsmith Jacksonville but it is hard for me to understand the Google rating . The company's Professional Standards as detailed on their website are significantly deficient based on my experience.

The kitchen floor looked new after they deep cleaned tile and sealed grout. The same process was used in the bathroom. It made an incredible difference since most of the walls were tile also. The bathtub was refinished and it turned out beautifully. It's like a new room.

Neil, Quinton, and Steven were extremely efficient and did a wonderful job cleaning and sealing the grout in my entire house. It looks brand new. I highly recommend them!

I can't believe how beautiful are finished shower is. Groutsmith did an absolutely awesome job resurfacing the tile. Its like a brand new shower. We are so pleased!

Amazing work changing our white unsealed grout to match our “wood” tiles. It looks so natural and beautiful! They showed up on time and did a great job. The entire experience, from my first call and the recommendation to change the grout color to the actual work completed today was smooth, easy and flawless! Will definitely be repeat customers.

Found this company at the home show. They came out and did the grout on my 3 bathroom floors and the grout in my master shower and tub.

The floors turned out ok but the shower grout lines and areas around the tub did not match and some areas were missed. Contacting them through email was very slow. I like to have a record of communications but emailing did not work very well. They finally came back out to fix the grout. It appeared to all match and I was pleased.

About two weeks later, the "grout" they put on started coming off and mold is actually coming up under the waterproof grout lines. I emailed them photos of this and asked they contact me. Have not heard from them since.

Can not recommend this company at all due to their shoddy work and poor customer communication.

We had our tile floor grout dyed and sealed. Quintonand Johnny were two very polite, respectful young men who did the work cleanly and professionally. I have no qualms about referring the Groutsmith to anyone.

When it comes to bringing our floors back to life, no one does it better then Jax Groutsmith super tech Kali. Her knowledge and expertise is refreshing. Kali's customer service skills are simply outstanding. I highly recommend this team of grout masters.

OMG...I cannot believe how beautiful my floors turned out. They look brand new...like tile was just layed. I knew the grout was terrible but I had no idea the tile itself was discolored. After Neil and kayla finished cleaning the true color of my tile shown through. Thank you Groutsmith for making me fall in love with my floors again.

Grout Cleaning and Color Sealer Job Looks WONDERFUL!
We recently had the professionals from Groutsmith Jacksonville clean the grout in all the tiled areas of our 16 year old home and they then applied a color sealer. They did an excellent job on all five areas: three bathrooms and the high traffic foyer and kitchen. The floors look like new and I am so happy with the quality of the work performed by the two-person team. I recommend this company to anyone looking for this type of service.

Groutsmith did a fantastic job on our tiles and grout. Not only do the tiles look new, it gives our house a "new home" feel. I recommend highly!!!

Johnny and Quentin did an amazing Job! We bought our house a year ago as a new build. The builder put white grout….Needless to say it sis not stay white for long. My grout with the color seal looks brand new! Johnny and Quentin completed the job quickly as well! I would highly recommend using Groutsmith!

Neil, Jesse, Tabitha were a wonderful crew. On time and straight to work. Each of them was friendly and courteous...taking time to explain their process and inviting me to inspect the work. They made 20 year old tile floors and baths look new. I appreciated their clear instructions on the best follow up cleaning practices.

We had our shower and bathroom floor cleaned and grout repainted a month ago. The estimate went well and they were very kind. It took a full day when they came to do the work and again they were very kind. Before they left, we looked at the work and I asked about the purple circles on several of the grout lines. I was told they would go away when it fully dried. I also asked about several grout lines that did not appear white. I was told that what I was seeing was shadows from the uneven tile. After they left, I went and carefully inspected the work. I found additional purple circles, noticed that the grout paint was on many, many of the tiles, notice how they had tried to paint over silicone that they didn't remove, and realized that the floor tile hadn't been cleaned. It was covered in small debris from the work done. Tile cleaning was included in the estimate. I called the office and the owner called me back very quickly. He agreed to come back the next day and that I should mark all areas of concern. I did mark everything I could as well as write a note explaining all concerns. When I came home from work, they had corrected everything except all of the purple circles. There was no note explaining anything and I did not receive a phone call explaining the circles that did not go away when it dried as they said they would. I called the office that evening and left a message asking that they either come back and fix it or give me a partial refund since several tiles are permanently ruined. Crickets. No return phone call. When I left messages in the past wanting to hire them, they called back right away and it was the same number -- I checked. I waited to write this review because I wanted to see how things held up over a month. The grout on the tile floor still looks fine. The shower floor does not. The white grout paint has worn away in small areas already and the places that were not white when the work was done were definitely not due to "shadows from the uneven tile" as they said. I should've read the Yelp reviews beforehand. Yes, I could've kept calling them but I just don’t trust them any longer. See pics for purple circles. (You have to click on my name and then look at my photos)

These guys did an awesome job. Quentin and Norman not only did a super thorough job of cleaning and staining/sealing the grout, they also helped move all the furniture back into place and ensure that my house was back in proper order before they left. Would highly recommend this company!