HVAC reviews in Jacksonville, Florida
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Robbie did a great job. He figured out the issue and resolved it. He was professional and great to work with. He listened to my problem to help resolve.
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Matt did an excellent job cleaning our two HVAC systems. I would highly recommend Cooks Air Conditioning!
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Jess was excellent! Most Thorough maintenance check I’ve had with explanation very professional!
Very timely Texted before arriving -
Cook's came out same day and repaired my heat for the winter and I couldn't be happier with my service! Robbie was excellent! Quick, friendly, knowledgeable, and affordable.
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Great A/C Company. Fair Priced and Quality Work.
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They are currently not taking any new residential customers :(
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I will pray for your drivers to gain patience and to be safe. They need it.
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Wayne and Jacob were ABSOLUTELY INCREDIBLE!!! They took the time and were SO thorough with their assessment of our HVAC unit- actually going up into the attic and filming the ductwork- and then explained everything in detail to us. They were knowledgeable and very kind. They spent a ton of time with us answering our many questions. I will most definitely be using them again in the future. *SIX OUT OF FIVE STARS!!!* ✨
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Trent came out to fix a leak under a bathroom sink. He was thorough and professional. He took pictures and explained everything he was doing. He was great and we would use him again!
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Today, I had my free maintenance plan visit. Jacob the technician was absolutely the BEST! He was very knowledgeable, patient and explained the issues with my AC unit in the most simplest terms. I actually UNDERSTOOD what he showed me. Definitely asking for with my next visit. Although I had some serious issues with my unit, I felt absolutely no pressure. Every option was made available to make my repairs affordable was discussed. They are definitely my go to and I recommend them highly. Thanks Guys!
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Fast same day service from Lickety Split AC Plumbing and Electric. Curtis S was friendly and arrived quickly, and the plumber fixed our leak and checked the drain. We love how fast, friendly, and professional they are.
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I am writing this review specifically to commend the service by the technician Henry. He was very professional, thorough, and most importantly honest. What a wonderful young man. He is definitely an asset to your company. Thank you so much Henry!!!
Robert & Heidi Reano -
I don't get this company. Great reviews, quick response, long-standing business, licensed, insured, etc. Which is why it was a total shock to me that none of the work they did initially was permitted, despite their assurance that they'd pulled the permits for the job. In hindsight I got really lucky that my whole house re-pipe was as undeniably bad as it was (pipes exposed and laying on the ground, new fittings crammed next to the copper fittings that were left in, sagging unsecured pipes in my attic, backwards sink fixture, and mismatched bathroom fixtures, $1200 in damages to my ductwork that included crushed lines and cut support straps -- I'm sure I'm missing something). It gave me a lot of legal leverage to have the contract terms rewritten.
Did they eventually complete the job and pass inspection? Yes. It took 2 shots to fix all of the issues, but god help me, I have never worked with a company that was as allergic to permitting as Lickety Split. Even though the rewritten contract terms explicitly spelled out that they weren't to start fixing the major issues until they had secured all permits and paid all the fees, sure enough the workers showed up without a permit, and it wasn't until we threatened to turn them back that management magically secured the permit.
And it happened twice! Not only was the re-pipe unpermitted, but when they finally applied for one they left off the water heater, which again took 5 days of back and forth before I told them flat out that I wasn't scheduling the rest of the inspections until it was taken care of. Suddenly, 5 days of promises were taken care of in the span of an hour.
I can't recommend Lickety Split to anyone. The only reason the company earned 2 stars with me is the fact that the THIRD round of workers sent to my house were really on it and addressed every issue and turned out a great job. Good guys, and I'm thankful for the attention to detail they put in to fix the first guy's mess.
My problem is with the way the company is managed. Not once did an actual plumbing manager come down to take control of the project, despite our daily calls concerned about the time and quality of the work. Instead they sent down the Customer Complaints manager who just stood around sweating and asked me when I'd be ready to sign.
In the end, they did convince me to give them another shot, and they eventually paid for the damages to my ducts and turned in a job I would have been happy with the first time around. But OH MY GOD did I have to take the reins and drag them through hell to get the permits and compensation for damages done. In the end the 1.5 day job took 9 days total stretched out over a month, not counting days needed for the inspections.
I really hope this was as much a learning experience for them as it was for me. I know every company has workers that oversell their skill level and turn in a bad job from time to time. What I experienced was a problem much bigger that left me feeling on several occasions like I'd been scammed by a fake company. It didn't add up then and doesn't add up now.
I'll be happy to never have to think about this experience again. Do not recommend. -
We had a toilet that needed to be unclogged. Every thing I tried didn’t work. I booked an appointment online, which was super easy! Everyone I dealt with at Lickity Split was awesome! Keisha in the office was very professional and Zach my plumber was the bomb! 10/10 would recommend!!!
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What a great experience! Odd for someone to say about working with an electrician, right?
Nick was fantastic! He was on time, neat, conscientious, knowledgeable, explained problems i had and how he was going to fix them, offered additional services (as a life-long sales professional, I appreciate good upselling) without being pushy.
I will use Lickety Split again! Great job! -
Noel was very friendly and knowledgeable about his work. We had an emergency leak and Noel was able to come out late at night, and was still happy, and courteous of our sleeping baby in the house. He got the leak stopped and our water turned back on.
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Zack was sent to my mom's house. He was highly knowledgeable and patient with us. All our questions were answered and he took the time and detail so we were not left with anything unclear. Thank you for being such an asset!
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Charles swung by and gave us fantastic (and very fast, we were quite impressed) service that had our water heater working in an amount of time that really could only be described as lickety split. It was much faster and much more effective than I could have expected; and will definitely be adding this company to my list of contacts for all services listed
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We needed an electrician right away and called Lickety Split AC, Plumbing & Electric. They offered same day service and showed up in no time. Mateo T was friendly, explained the problem clearly and fixed it quickly. The whole experience was fast and hassle‑free – if happiness had a location on Google Maps, it would be here. We highly recommend this team for anyone looking for reliable service.
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I called Lickety Split AC Plumbing & Electric for an heat and air inspection in Jacksonville and was extremely satisfied. Top 3 things I loved: 1) Friendly and prompt service 2) Professional workmanship on AC and Heat 3) Clear communication throughout the visit. The whole experience was smooth and I would definitely recommend them.
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I had a great experience with Lickety Split AC, Plumbing & Electric in Jacksonville. The technician arrived promptly, was friendly, and completed our air conditioner repair quickly and professionally. The whole team was knowledgeable and helpful. I would definitely call them again for any plumbing or hvac needs.