HVAC reviews in Jacksonville, Florida

Amazing technician Todd Hunt. He came on a weekend and found the problem. He was very thorough and checked every part inside and outside. This is why we stick with Strada every time. Now we just wait for the part.

So I got home and noticed that my thermostat was off. Apparently I had a clogged pipe which poured water into the pan setting off the shut down of the system. Contacted Strada and they sent Adriel. Gotta tell ya, the guy was awesome. He knew exactly what the problem was and solved the issue quickly. He was professional and very knowledgeable as he answered numerous questions I had about the system. Adriel, you saved my bacon tonight, family sleeping very comfortably on a hot night. Thank you.

Terrible service. Came out to look at our AC which isn’t working at all and were told we would hear from the manager the next day. It’s now three days later and I’ve been trying to get a hold of them All three days and keep being told that a manager will call me back and I never get a call back. Nothing has been fixed and we still have no AC. We even purchased a maintenance plan from them and they obviously don’t honor any of that. Strada don’t comment on this to call your customer service team because that gets your customers nowhere and is a waste of time.

Jahmel and the other technician did exactly what I needed, and finished and cleaned up in a reasonable time. I needed 2 outlets installed on the back patio. They were professional and even arrived ahead of scheduled appointment.

These guys came out in August and told me my blow motor was broken. The part was on back order but said they would call when it comes in. They took payment in advance.

Fast forward almost 2 months later, I called for an update. They said they called the parts department and the part was in and they will call me same day to schedule the install. They never called back.

I have my wife call back on 10/05 and they say the manager is working on it and we will get a call back.

We call again on 10/07. The part was never ordered even though they already charged me two months ago for it. Still waiting to this day for the part and install already paid for in advance months prior.

This is our second time working with Jahmel and (first time with) Jovell and I couldn’t be happier!
Before they even arrived I was notified that they were on the way (their pics included and ETA).
Upon arrival, the guys were very friendly and happy. I appreciated their communication of the plan to adjust chandelier. Even during the process, they checked with me multiple times to ensure I was happy with placement. All the while, protecting and being careful of railing and chandelier.
(pictures are before and after adjustment)
Thanks Strada for having such kind, respectful, and knowledgeable employee's!

I called Strada back in late July for closet light non working. I spoke with Nancy in Tennessee. I asked what the light would cost me being Strada did the complete electric for the Holiday Builders new house in 2023.She looked up and found the light to replace.I was told $144 and change. The appointment was set for August 6th 2-4 pm. I traveled to the empty house as I recent moved. However I called as appointment failed. I reached a Gregory and was told that whomever quit the job two days prior. I never received a call to the effect. He mentioned that I would have a price adjustment for the failed appointment.Long story short, Another appointment set today 10am -12 August 19th. Finally in last hour Chris Johnson showed up. He was polite ,efficient and done replacement 10 minutes. I asked for the bill and was told $208.55. I feel and call this robbery.I see no point in ever using this company within the community or recommend. I am again disappointed.

Adriel🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾!!!! Is God sent, after having TWO guys sent to home for HVAC maintenance Andriel came in and BAM! DONE AND DONE!!!! Super professional, very informative and knowledgeable. Definitely recommend Strada Services but ask for ADRIEL!!! By far best technician ❤️

Amazing and very detailed service. We got super lucky with our tech the first time and he even told us about the yearly maintenance plan. He returned to our home for the second maintenance of the year and he was so detailed and explained everything to us. We will be requesting this same tech if possible for service for the future. Thanks James S.

Gabby was fantastic and really took the time to go through what she was reviewing and cleaning during my regular maintenance scheduled appointment. Would highly recommend!

Adriel from Strada recently tuned up our HVAC system. To say that our system is in great hands with him is an understatement. He was knowledgeable and thorough, explaining whatever I wanted to know. He is a total professional and gentleman. Highly recommend him.

We had an issue with our HVAC system. Strada sent out one of their technicians named Adriel. He was very informative as to what was happening and communicated with us exactly what needed to be done. Strada supplied the new part and Adriel replaced everything efficiently and very quickly. He even cleaned up some parts of the HVAC system that were dirty or clogged and replaced the insulation foam at no charge. He gave us some great tips as far as air quality control and even gave us a link to order the perfect match air filter! Our A/C is now running better than ever! Thank you Adriel and Strada for your excellent service and help!

Adriel was at my home today to service my HAVAC system. What a great guy, he was very professional and kind. He made sure that I understood everything that he was doing. Such a caring and honest person. This kind of work ethic is what makes a company prosper and excel in today's market. Thank you Adriel, you sir are the best.

Adriel did an excellent job with my AC! He found a very small leak and took the time to explain exactly what was going on. He was extremely kind and professional. He even gave me helpful tips on how to keep my AC in great condition. I really appreciated his thorough and friendly service.

My recent experience with Strada Services was amazing. My heat went out during the recent cold spell. I contacted Strada and they sent a technician out that afternoon. The technician spent quite a bit of time determining what was causing the problem. She provided the options for repair and I asked for an estimate on replacement due to the age of my units. Within an hour I was provided with several options. My new units were installed two days later. The installers arrived timely and did an excellent job. Answered all my questions. Overall it was a positive experience.

For such a large company the customer service I received from Strada was impeccable. I don’t pretend to know anything about HVAC systems. Your technician (Chris) knows his craft. Probably the friendliest technician I have met thus far. With Conner and Chris I was up and running in no time. Good bye Goodman/ Hello Lennox. At my age it was the piece of mind I needed. Thanks for your hard work and dedication!

My first time to call on Florida Comfort and they were great! Cory came out on the same day to assess the problem. It was a 35 year old system that needed replacement. He explained multiple options and when I selected the type I wanted, which was not the most expensive but which was going to take a week or so to get in stock so he provided temporary coolers for comfort. Tami (sp?) the office manager was very attentive and communicated often, too. So kind and have done a great job for us. Highly recommend their service.

Great work! Thanks again!

Always professional and amazing work!

Great employees. Great service. Great price.

Responded quickly, diagnosed the problem quickly and found and affordable solution to the problem.