HVAC reviews in Jacksonville, Florida

4.7 based on 6385 reviews Back to the listing
    1

    They did not show up for the first appointment. We called, and they rescheduled for the following week and didn’t show up for that appointment either. They had apparently serviced our HVAC in the past prior to our owning the home because their business sticker was on the unit. Unfortunately, they’re not dependable now.

    1

    The most un ethical behavior that i have ever experienced. he did not allow me to even get to my backyard or upstairs to see if he is done or what is going on he was supposed to be there at 3 or 4 pm but he showed up at 7:30 without even notifying me and finished the job at 11:30 he made me to hate myself why i called someone who is not acting normal. cannot explain in details on how he treated us but absolutely not a normal person. he would tell you didn’t i tell you don’t come back....

    please don’t take a chance ... you will remember me

    1

    We called to get a new AC unit put in due to remodeling a home. First appointment was schedule and the new unit was dropped off but tech never showed up to install it. Had to call out of work the following day only for them to show up after 5pm when they should have arrived in the morning. Installation was still not completed so another morning timeframe was scheduled for the next day. Upon arrival tech still didn’t show up on time and assumed they were not scheduled to come out. Was told they would be on their way and still has not arrive to finish the installation of a new A/C. Definitely unprofessional, unreliable, & not dependable at all. It’s going on day 3 of this and its causing us to lose money from having to call out of work and time with our family.

    5

    Wow!! How do I describe a Company now a days when all of them are out to make a buck and screw you?!

    Well NOT this Company!
    I called John with a problem and he told me a simple fix over the phone and then text me his mobile if I had any other questions and within 3 minutes of hanging up with John my Daughters a/c was working again.

    Could have simply come out and charged me $100-$150 for a 2 minute fix!

    Wonderful Company!!
    Would recommend them over and over!!

    Thank you John!
    Happy Holidays!!

    Sincerely Randy May

    5

    From the moment the team arrived, their professionalism stood out. They meticulously assessed my space and explained the entire duct and vent installation process. Within a few hours, everything was in place, and they ensured everything was spotless before leaving. The improvement in air circulation is noticeable, and I appreciate their attention to detail. It’s clear they take pride in their work, and I’m thrilled with the results. Highly recommend for anyone needing HVAC expertise!

    5

    GREAT EMPLOYEES

    5

    Great deal on 410A , counter people great to deal with very knowledgeable.

    1

    These people are chasing their tails and have such a level dropping the ball it's incredible

    5

    dam skippy the best

    1

    Horrible driver on the road.

    5

    They have friendly customer service and the price will fit any budget.

    5

    Smooth running family oriented business that puts customer service top priority

    5

    Excellent service, on time and very professional. Fixed the issue,no up sales,no wasting time and on point.

    5

    Great people! Great experience 👍 they went above and beyond to find a part under warranty

    5

    i looking for people come to fix fan..no one call back ..
    until this one ..they are very good ..they call back let you know how long
    they can come .. the lady answer phone is so sweet...they are best..

    5

    They got me the best ac AND a great warranty! These are my go to guys!

    5

    I am very grateful to AJ for coming out so rapidly to save me from the excessive heat! Aj and his workers are great! Any time I have need of help, I will call Alpine for help

    5

    Amazing ... they answered their phone, made the appointment and showed up on time, made the repairs, was very professional and the price was far below what I expected ... now that is how businesses used to be when I was growing up ... thanks Alpine.

    5

    We can't say enough good things about Alpine Air, they are the best around, we highly recommend them (you won't be sorry)!

    5

    Have installed and maintained our ac/heat since we bought our home in 91. Had a fan go down, replacement timely and profesional. Great people to depende on.

    5

    I was in a pinch the day before Thanksgiving and no one would help me. No one until i called Alpine Air that is. They were extremely nice, very helpful, and extremely convenient. I won't go to anyone else ever again!