HVAC reviews in Jacksonville, Florida

All Seasons has been our go to AC service company. They are very responsive and conscientious and keep their appointment times. They give a detailed assessment and offer options and don’t try and sell me things I don’t need. I trust them and highly recommend them.

Tech was very professional, kind, and efficient! We couldn’t have been more pleased with his assessment and service!! Even more amazing is that we got the Lowe’s $8.88 Black Friday special!!!

My salesperson Rick, was very respectful, knowledgeable and explained everything about the system. The next day, the installers were very courteous, knowledgeable and cleaned up behind themselves. I would highly recommend Florida Home AC

Hotwater heaters are a pain when they go out... instead of car parts, I got to spend money to take care of the family. These guys were professional and reasonably priced. Jim (our installer) was very polite, extremely knowledgeable, and very meticulous with his work. Great job guys!!!

Not great! The techs came in my home to replace central ac unit, wasn't prepared with drop clothes to put on my floor which lead to denting my flooring in addition to placing copper wires haphazardly on floor right next to my refrigerator and dented it.

Not to mention not being prepared for the installation. Was missing some type of panel or board that is used on the air handler for which they had to leave to retrieve another one.

This all happened Monday and I'm still waiting on a resolution.

Jim came to replace our gas water heater. Jim explained how everything worked and described the different water heaters on the market just in case for the future. Showed me how to conduct maintenance required twice a year. Learned how water heaters work. Great professional service, great personality. Thank you Florida Home.

I’ve been trying to get these people to come out and fix my ceiling for 2 YEARS! Now. They cut two holes for the installation which is fine but didn't even attempt to fix or restore. The city inspector came by and reported the issues. holes, electrical and other things. I called and asked to speak to the quality manager like I was instructed to and I’ve been waiting 3 days now. Might be another year for a call back I guess. (I had to patch the hole my self after a year. I’m not a pro obviously). I hope they get fined this is ridiculous.

The blower motor went out. The part was ordered. As soon as it came in; I was informed that a technician would be out right away to replace the old one. This repair was completed very fast. Job well done. Thank you Florida Home!

Very knowledgeable technician, timely, professional and had me involved and interested in what he was doing; personable, friendly 👏 😀, etc., even changed my b filter while he here showing me the correct way to slide the filter in slot. So glad I had new filters on hand or I would not have been able to😅 keep up with this Technician 🙃 🤗

When my parents own the house they had a lot of problem with the unit. The unit leaked and destroyed the floor in the hallway. Agents at florida home ac assured a 72 yr old woman. She left the home because the hypo allergenic device they sold her didn't work. Also they claimed they would compensate her. Years later still no compensation no speaking of it onvisits. Now that I own the house the I have seen technicians put in badly fitted filters and the filters are "specific" Meaning you have to buy them from them. Today's visit was good I liked the tech very well mannered and respectful he explained my options for repair clearly. I enclosed photos of the floor their unit destroyed. I don't like to speak badly about businesses but in this case. My mother was taken advantage of.

Ian probably misspelled his name was very professional and courteous to my home. He explained the problem..and gave me tips to use in the future..Would definitely recommend and hopefully I won't need their service anytime soon but if I need heat or A/C service will definitely use them again

Jim did a wonderful job installing our hot water heater. He explained everything as he went along, was very pleasant, and cleaned the area nicely. He stayed to make sure that there were no leaks, left us photos and contact and warranty information. All in all an A+.

Gym, the technician was excellent. The rest of the experience was not good. I Received an email telling saying they would be here between 10:00am and 2:00pm. I called the office at 2 PM and was told someone would call me back. I called back at 3 PM and was told someone to call me back. Finally I called the man I talked to on Sunday evening and he took care of it for me let me know what was going on. Gym arrived at the house about 530 and was completely done and gone by 7 o’clock. He did an excellent job.

My experience with Florida Home AC / ARS has been extremely frustrating due to a consistent lack of follow through and reliability. For weeks, I have been trying to obtain a simple receipt for a service that was completed and paid for, and the issue remains unresolved.
My attempts to get this resolved over the phone have led nowhere. I called and spoke with Kay (agent ID 076682), who promised to submit an "escalated ticket" to their billing department with a 24-48 hour response time. After receiving nothing, I called again and spoke with Taja (agent ID 074521), who then assured me she would email her quality assurance manager to handle the request. Despite these separate assurances from both agents, I have yet to receive the receipt or any follow-up communication.
This poor administrative support is compounded by their unreliability with service appointments. For a previous service call, the company was a complete "no call, no show." On two other separate occasions, they were a "no show" again, only calling to update me that a technician was on their way long after the appointment window had passed. In fact, a technician did not successfully arrive until the fourth scheduled appointment.
Overall, the inability to handle a basic request like sending an invoice/receipt, combined with a pattern of missing scheduled appointments, demonstrates a significant lack of professionalism. My issue is still not resolved, and I cannot recommend their services.

Edit/Follow Up: I contacted the company again and no one has reached back out to me or provided a copy of my invoice/receipt. Company continues to demonstrate a lack of follow through.

2nd Edit/Follow Up: company mailed the invoice. No one reached out from the company to explain.

Knowledgeable and polite tech. Took the time to answer my questions and showed me examples of equipment to improve the longevity of my system. Felt completely safe letting him into my home.

I've used them for repairs for years but something changed. They now have the single worst customer service I've ever experienced. Avoid this company like the plague.

My AC developed a leak and it was very old so I opted to replace. The cost was $17,000 which feels high but looking into it makes me think this is pretty normal. The trouble started when the replacement failed.

1. The new AC was wired wrong. It took 3 people over a week to determine this
2. The new thermostat was broken. It was replaced with another thermostat which was also broken. Then the guy who came out to replace the second thermostat didn't know how to install it and left the old broken one. 3 weeks later a new thermostat that works was installed
3. 1 in 5 techs they sent out knew what they were doing.
4. No one ever followed with me. I had to initiate every single conversation
5. They missed half of their appointments. With an 8am-12pm window I'd be lucky if someone showed up by 7pm. Often they would text (not call) to "confirm the 8-12 window" at 11:55am and them blame my lack of response on the missed window.
6. I had to call these people every day for 2 months and constantly nag them to send people out to follow up and fix their botched work.

I have zero confidence in this company and I will never use them again. Especially do not do installs with them because they will take your money, do a trash job, and then disappear. I wish I could give them 0 stars.

The tech was awesome!!! He was knowledgeable and did a great Job on installation. He was super friendly as well. I am super impressed by the professionalism and service.

Chris has came out and serviced my unit many times whether It has been him or someone else, I have experienced nothing but punctual, professional and kind service personal… I highly recommend this company and I have to,to many people ,we have been using them for over 12 years and have been extremely satisfied as our system is getting older and we are probably gonna need to replace it soon, they don’t push me into any products or services. They just advise what I should do and offer alternatives as well, such as cleaning coils/other repairs instead of a full replacement… And let me make a decision from there. We will definitely be using their service in the future as well. I wish every company that I dealt with that does repairs in my home was a well oiled machine, such as Florida home and air

I called this company to come out and check my ac central air condition because it would not come on. So when the tech showed up I told him the problem and within a few minutes he figured out what was going on and why the ac wasn’t turning on. He said it had accumulated water in the lines (pipe) that caused the sensor to shut off the AC but instead of unclogging the line he try to move the pipe and broken it. He then turned towards me and said this has to be fixed even though he broken it I asked how much it would cost he said $150. Whenever he he fixed the pipe he broke he didn’t route the pipe back to it’s original position so he the to cut the sensor that ran directly from the return unit. It was a completed disaster and now whenever I turn on cool it blows hot air.

A ZERO STAR! I Was trying to give them the opportunity to rectify a BAD JOB! From 2021, BUT THEY COULD NOT PAY IT FORWARD! You don’t know WHO YOUR STANDING BEFORE! YOU WILL BE EXPOSED EVEN FIVE YEARS LATER. IF YOUR BUSINESS OPERATES ON THAT FOUNDATION OF NOT CARING, AND DOING BAD THINGS TO CUSTOMERS YOU WONT PROSPER KNOW THAT ! . I WAS YOUR CHANCE TO CORRECT THAT SITUATION, SO HERE WE ARE! WHEN YOU KNOW BETTER YOU DO BETTER! AMEN! IT IS THE (TRINITY) SPEAKING! FIRST PROBLEM He would not even tell me the price to fix my problem ….lack of confidence already knowing too high so I asked anyway RIGHT $1500. I THINK NOT!
He knew better.

Our Service Tech was Chris. We couldn't have asked for a better technician! Chris was very professional and knowledgeable of his job. He was very prompt to arrive at our home. Chris was very courteous and patient with us and our questions. Very pleased with the service he provided to get our A/C up running properly again! Thanks Florida Home A/C and Chris the great Technician!! 👍🏼 🤗