Reviews of local pros in Jupiter, Florida
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Joe was very professional and diligent at his work. Goes the extra step to make sure everything is done right, and that I was satisfied with the job. Represented Elite in the best light as a premier contractor.
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Huge shoutout to James and Wesley, both true professionals and extremely knowledgeable in their trades!
James quickly diagnosed my electrical issues and took the time to explain everything in detail (and didn’t mind me asking a ton of questions). Wesley was just as helpful, giving me clear information about my town’s water system and how it reaches my home. He also provided great recommendations for filtration systems that actually make sense for my needs.
They both gave me multiple quotes with zero pressure to buy anything unnecessary, which I really appreciated. Because of their honesty and professionalism, I’ll definitely be using Elite Electric, Plumbing & Air for all my future home service needs! -
We were very pleased with Elite, and Nick our service man who did the work. The only reason for 4 stars rather than 5 is the call was supposed to be between 8-12pm and Nick didn’t arrive until 1:30. Not his fault. Apparently, someone squeeEd two extra service calls into his schedule.
When here Nick was knowledgeable and did a great job communicating with us and our neighbor who was affected by our problem.
The problem was solved, and Nick left the work area clean and ready to go.
We have used Elite electric and now plumbing and if needed again, Elite will be called. -
Evan came after 5pm because our AC wasn't working. He came in with a smile, checked everything and explained the problem and what he needed to fix it.
He wasn't rushing and answered all of my questions. Once again, I am satisfied with his service and the office service response to fix it sooner than later.
10/6/2025.
Evan came back today with Dennis to install my coil, a part ordered yesterday.
They were both very knowledgeable and professional in what they were doing and a pleasure to work with. They picked up everything and left the area clean. Extremely satisfied with today's service. -
Very happy with the work that was done. Felt the pricing was a bit high. Wesley was professional and very easy to work with. We think this is a great company overall and have used them four times now
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Richard was knowledgeable, efficient and friendly. He and Ray arrived early, stayed late, and worked constantly. They installed a new water heater, changed out emergency shutoff valves, installed a washing machine box, and installed a whole-house water filtration and conditioning system. It was a really big job, and they handled it very professionally. Thank you Richard and Ray!!
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Excellent service. Very knowledgeable and friendly. Great acknowledgment. Good telling us what his plan and goal was in coming out . He worked in the dark with mosquitoes all around. He only had a good light. He worked diligently. Thanks for sending us such a great guy.
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Broke a drain pipe in the bathroom wall. Elite was the only plumbing company to respond immediately. Ray came the next morning, assessed the problem ( he needed an unusual pipe ), and returned the next day with the proper materials. Repair was flawless- Ray was awesome- and bathroom is back up and running! Ray gets 5 stars- but my review is 4 stars as the price was very high.
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Very responsive and professional! We contacted elite professional in the morning and the appointment was set up and job was completed before noon. They give you a 3 hour window but are able to give you a more precise time so you’re not waiting around. The technician they sent over, Ray, explained clearly what the issues were with our pipes. He gave me an estimate of the cost and was able to do the job same day. Very honest and transparent. No hidden fees or sneaky fine print font in contracts to sign—just direct, honest, reliable work which is hard to find these days. We will absolutely be using Elite for all our future plumbing and electrical needs moving forward.
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Disappointed with the lack of respect of the ability to keep appointment times to maintenance for customers who pay for annual service. Made an appointment for 8-11am and technician showed up after 2pm with no updates from the company. Rescheduled because had plans. When the rescheduled appointments came the plumbing technician didn’t perform any time of maintenance asked what issues were. Actually had a new toilet installed that was running, he wouldn’t look at it at all did something quickly which cause it to run more frequently. When I called back customer service to let them know, they reached out to him to them to call me back to say he told me I needed a new toilet. The toilet is brand new! Disappointed in this tech Robert and how it was handled. Was put on the on call tech schedule because Robert refused to come back. I was the appointment would be between 3 PM and 5 PM. There have been no updates no phone calls and nobody has had any answers when I call. Poor customer service with complete disrespect for their time.
Garfield with electric was thorough in his maintenance and took his time to inspect everything and explained what he was doing I appreciate Garfield and his dedication
Wesley is super knowledgeable and friendly who knows the plumbing industry. He was able to diagnose the issue with my toilet in seconds that others couldn’t.
Trying to cancel the monthly membership is impossible I had written an email as per the cancellation policy and elite still continues to charge my credit card.
Since their employee Robert did such a poor job at performing a plumbing maintenance they put me on another plumbers schedule from 2-5 today. Here it is 8pm and no shoe, no updates a when I call customer service they really don’t seem to care because everyone else is more important then your time.
No respect for their customers or their time. Elite will not try to rectify disappointed customers -
Joe and Steve did a fantastic job, went above and beyond to make sure everything was working properly, and were a pleasure to deal with. We appreciated their attention to detail and doing everything possible to maintain a safe and clean working environment. I would definitely recommend them!
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This company is a prime example of what an excellent customer service company should be. We were kept in informed of the technicians arrival progress, and also had a picture of the technician sent to us as a security measure.
The technician, Ray Duarte, was outstanding. He took the time to explain exactly what he was going to do, and about how long it would take. During the process he brought me in to show me what he had found, and how he was about to fix it. When he had finished, he brought me in showed me everything he had done flushed the toilet again to show me no leakage at any point.
The cost of the service was reasonable in my opinion. Although I am handy and can do some minor plumbing works this one was beyond my capability. Ray did a really great job.
For any of your plumbing, electrical or HVAC needs. -
Customer service was good, little difficult to book and first time they ran kind of late and we had to cancel. Scheduled the next day for some plumbing repairs and Marshall was the plumber who picked up the job. He was phenomenal. Responsive, on time, got the work done faster than expected and was very professional.
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I had an exhaust fan/combination light installed in my bathroom. Varick (my electrician)thoroughly explained all of the options. The installation was top-notch. I really appreciated him cleaning everything up after his job was completed.
My only concern was that I believed that the pricing was on the total project was on the high side… I opted to purchase my own fan, which brought the installation down some. -
Villa was amazing! So professional, kind and efficient!
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Matt has given me excellent service for many years!
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James was prompt and professional. He explained what he was doing and provided options on how to get the system running again. I felt he was very well trained and capable of handling any issues with the AC system. I would welcome him as my technician any time. He represents Dana Air Conditioning well.
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Vill did a great job and was very professional in his job very helpful man.
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Villa took care of the A/C servicing. He made recommendations I followed. A/C unit runs fine. I appreciate the concern the staff have for their customers. From office to field they are complete. Highly recommend the service. They have helped family and clients for forty years.
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We want to acknowledge the exceptional quality of customer services Adam C. rendered my wife and I. He most definitely possess the stellar skills and talent when it comes to delivering superior customer service at its finest. Through his notable outstanding work ethics, he showcase his workmanship, professionalism, knowledge and experience. We wish to express our sincere gratitude and appreciation for him including Dana’s A/C . We live in Boynton Beach and were experiencing a difficult time obtaining an A/C repair technician to repair our A/C asap! We recommend this company to service your A/C!
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James Miller helped us get our aircon back in shape in no time, so grateful.