HVAC reviews in Lehigh Acres, Florida

Austin did a great job. Explained the problem and advised solution. Changed the filter. He was polite and very well mannered. He took pictures of vents to advise steps to clean and disinfect the ducts.

On time came same day very nice gentleman. Was very reassuring that there wasn’t a real problem. Definitely made my day. Very personable guy

FBI has excellent communication from the person answering the phone to the text messages and emails that we get showing where our service professional is. They are very professional, courteous (wiping shoes before entering) and the services provided are top notch. Highly recommend!

Justin was clear about the business he was going to perform. He did not seem hurried or preoccupied with other aspects. He totally listened to my needs. Our unit is running in great shape. I look forward to having FBI Air fulfilling our AC/HV needs.

Annual hvac check. Great service at reasonable price. Brandon was actually a little early arriving (Beats being 2 hours late like most others)

Very friendly company to work with. They were able to get my air fixed immediately and the tech was very thorough in his work. I was notified with all updates for my appointment. I would definitely recommend FBI Air to anyone who needs any type of A/C work done!!

Jorge was fantastic! He was thorough, efficient, friendly and got the job done fixing our pool heater in a short period of time. What I loved about Jorge is he explained everything he was doing. We would definitely recommend FBI Air.

My tech Justin arrived on time, was knowledgeable and very pleasant. I’m happy I made the switch to FBI!

I was very pleased with the service received from FBI. Best described as personable, professional, and though. Austin was very polite and answered all our questions. We are considering replacing our current system and requested Austin to provide a quote for a replacement system.

We had such a wonderful experience with Rich and the team at FBI Air. We were referred by a friend and really appreciate everything that they did for us. We knew that we needed a new AC System and had issues again last week, they were there that day to get us running again. Today we have a new unit and we love it. The technicians were outstanding and so professional. We would highly recommend FBI Air. Thank you again for everything.

I have been using FBI for years. The guys are always professional, fast, on time, affordable, and great at explaining any issues I have with my ac. Frank was my tech, he was polite and explained what he did to get us back up and running! I would highly recommend them!

I want to thank John for his outstanding customer service, we had an issue pop up last minute and I called FBI, they fixed the problem within an hour, I cannot thank you enough for helping us out. What an amazing company and people. Recommend this company to everyone.

This company brought a full crew and a manager when they installed a whole new central air system. They worked tirelessly and pushed through the heat to get us back up and running in just eight hours. Thank you FBI Air for your excellent customer service.

The technicians were on time and their work was very professional when finished they completely cleaned up very helpful explanation of equipment and thermostat operation I highly recommend FBI Air and I worked in this industry for 26 years

What a fantastic experience. I cannot recommend FBI Air highly enough…If you are looking for a professional, well-run company to trust with your AC needs, look no further and give Richard a call - you’ll be as impressed as I was with the service you’ll receive. Thanks again Richard! It was a pleasure!

We had used Farah Brothers for a previous AC repair and they were awesome.
So when we needed our AC system upgraded with returns, they came out promptly, gave us an estimate and we scheduled the work.
Jose and team were great! Very courteous and friendly! Got the work done and looked great.
A+A+A+

Updated review: Rich and his team are awesome!!! They are fast to respond to the service request you’re in need of. Ladies in the office are great too. They try to help and accommodate you the best they can. High five to FBI! —FBI company is very professional and did a very good job with the service at my house. From the receptionist to their techs. Called with an emergency (leak) and their tech came the same day. Second time, they came within 30 min to fix my AC as it didn’t cool. Couldn’t be happier with them! I’m planning on using them for all my HVAC services. Rich does an outstanding job! Highly recommended 🙌

They were here on time, worked quickly, no standing around, got things done and left our home and surrounding area of out side unit picked up and clean. Very positive experience. Happy customers! Thank you!

Good communication, easy proposal and invoice interface. Timely response and excellent diagnostic procedures to get customer back on track on time. Excellent service.

FBI Air is a trusted, competent company. The team is very customer-focused. The friendly technicians answer questions and explain details fully. Great organization!

My wife and I have trusted Rich and FBI Air for our A/C needs since 2009. The quality and professionalism that FBI provides is unmatched. They are quick to respond to any needs and very fair with pricing. The techs and managers take time to explain everything so that you know exactly the type of work being done. I can't think of a better company in Southwest Florida to handle your A/C needs. Highly recommended.