Reviews of local pros in Lehigh Acres, Florida
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Technicians were nice. The pricing was way too high for the service. Maybe explain to the customer pricing prior for a service so they can decide on what to do from there. Do the diagnostic and then explain what services are needed. I was charged $90 for a service diagnostic call (standard) plus another service for cleaning coil $175 (that's fine, I saw that happening and was explained that) plus some other drainage service for $90 ( I did not see take place nor was explained taking place). I know things can be pricey but inform the customer and ensure it is a service they can afford. Chose because they were close by to the area but will not be using again.
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Amazing Company! As a pregnant working mom with a toddler, I could not wait until the weekend or take time off work to fix my ac. They were life savers and came after hours to help me fix my ac. They were knowledgeable and friendly. They fixed it in no time and even helped give me maintenance tips. They are extremely affordable and kind. Highly Recommend!
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I did a Google search for a 24 hour HVAC Company . This Company was the third one down. The first two know body answered my call. The Service technician answered. He took my call after 7:00pm. The Owner dispatched the technician to my home and they assisted me. Not only did the prompt service after hours made me feel more comfortable the owner also gave me some great information as well. The following day the office staff member also contacted me as promised. She did a wonderful job and helping me. The Company even registered my HVAC system too. The whole team was nothing but professional, on time, and communication was excellent. Great job with your customer services. When you want a clear communication responsive service call them.
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Luis and his team are amazing! They are quick and reliable. My A/C motor gave out, they were able to Diagnose and repair my A/C all within one hour. Thank you! I highly recommend ValAir.
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A…MA…ZING!!! My condenser went out and Val Air had someone at my house in under an hour on a weekend. They did an inspection, explained the issue thoroughly, gave me a GREAT price, and had me up and running with a new system within 24 hours. Loving it!
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Returned home from the hospital after my wife’s surgery to find the A/C wasn’t working. I called Val-Air whom we use exclusively and at 9:15 at night, they had someone out our house in 20 minutes. Repaired and had the A/C up and running in 20 minutes. George was incredibly nice and so quick to get to our home that late. I just really appreciate their service. Normally I would have waited until the next day, but they made it happen. Incredible people.
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Luis gave us a very reasonable price and worked within our time frame. He made the experience seamless. His technicians were knowledgeable, trustworthy, clean, and polite. We were so impressed with ValAir that they earned our semi annual service. We feel that we finally found our HVAC company, meaning one that we can count on to be honest.
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Luis Hernandez has made me a lifetime customer with the great services that he and his crew provided. Very honest and reasonable. He was very detailed when explaining my a/c issues and even came back a hour later to make sure everything was working as it should. Services exceeded my expectations and I’m beyond grateful. So I highly recommend Val Air
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I have relied on Val Air LLC many times and always at critical times. They have been there in a flash with very reliable, very professional, courteous service at fair prices. I have used them for repair, maintenance and installing new units in condos, houses and commercial buildings. Great customer service. It's nice having an A/C company that I can trust.
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I have been using Val Air for a few years now for maintenance and most recently, a completely new install. Luis and his team truly understand customer service and have always been extremely professional, quick, and perform amazing work for a very affordable price.
I highly recommend you give Val Air a call and make them your go-to company for all AC needs! -
This is our first review after our second appointment with this company called Val air. We noticed during both visits that the chemistry between both owner and worker is very professional and commendable. The Techs were punctual, respectful and courteous. They worked diligently to do a great job and to make sure we were happy with the outcome. Javier, Edison and Michael were pleasant during their time with us and worked continuously until the job was complete. They picked up after themselves constantly and did a thorough cleaning upon completion of work. Thank you Guys! The owner Luis was respectful of property and diligent of our satisfaction. He was attentive and careful to walk us through the whole process. Thank You Team Val-Air. I highly recommend this company.
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I called Luis the day after Christmas and he had a technician dispatched swiftly to my residence right in-between the allotted time frame he quoted. The technician was extremely knowledgeable and worked diligently to get our heater back in working order. He took the time to proper diagnose a poor wiring job done from a previous home owner and Luis was extremely accommodating with replacement part options I can’t believe how fair he was with the labor price given that that the technician had to stay a little longer to correctly fix the poor wiring issue I mentioned previously. All in all, I definitely trust Val-Air to service my home’s air conditioning unit and highly recommend them. They’re honest, fair and understanding. Thank you Luis!
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Highly recommend! I noticed a burning electrical smell in the house and determined it was coming from the air handler, which meant no A/C and was a bit nerve racking. I knew right away from previous A/C issues to give Val Air a call. A tech responded same day to Cape Coral and was able to troubleshoot and repair with no issues. Their pricing has always been fair and reasonable unlike most other companies.
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They couldn't start the air conditioner system. Sent two tech that didn't do know what or where was the problem. To top it off the first tech left the system outside uncovered, up in the attic as well and said he needed to leave to Port Charlotte and left us with no functioning air conditioner to charge me $529 and no job was completed. Never will I use them or recommend to others.
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nice location for lehigh considering there is no other distributor here
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Always have what I need to keep my air going.
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They will sell you parts that do not work ,then sell you parts that do work, but will not refund your money for wrong part!!!!
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Hvac in Lehigh acres went way out of his way for me. I was without heat over Christmas but on Tuesday he went to the Goodman supplier in Ft Myers and picked up a heating unit for me, and my heat was back on by 4pm. I will always go there for all my HVAC needs.
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Day after Christmas and everything is closed. Matt returned my voice-mail immediately and had my part waiting for me on the counter. Talk about great service !! Thanks again Matt
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Great, just simple and easy to deal with. If you know how other distributors are you would be grateful for this company. Wonderful job all.
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The technician who worked on our unit, Luis, was excellent. He was thorough, professional, and most importantly, very knowledgeable. He fixed a problem we were having that other AC companies in the area had tried to but failed. Thank you, Luis! And thank you Air Advantage...