Reviews of local pros in Lithia, Florida
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Prompt & honest! I called them as a 2nd opinion after another company told me that I needed to replace my 6 year old American Standard. They diagnosed it (said it was an easy / cheap fix) & that was two years ago! We love their honest service! We have a lot of friends that also used them & all feel the same.
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John is a very polite person. John took the time to explain the issue and my options. He did a thorough job in repairing my unit and explained what he did. With this heat I really appreciate the quick service call and efficiency in him repairing the unit!!! Thank you to the JS Watson Air team!!!
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JS Watson got out to our facility in Lithia the same afternoon and fixed the A/C so that it was working, but then offered a more permanent solution and came out to do that the next day. The response time and communication was excellent. We'll be using them again if any other issues pop up... highly recommend.
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As always JS Watson comes to the rescue!
I manage several properties in the Brandon area and JS Watson is my Go-To on all AC service or repairs. They are always quick to schedule a technician and get the problem solve. I have compared prices with other local AC shops and JS W always comes in lower. If the job takes less time than was quoted they always adjust the final amount to reflect the actual time that was worked. Always fair and honest! -
He was very professional he let me know what my issues were and what needed to be done to solve them he gave me the pricing and gave me the option to do or not do the service. As he was doing the service he was very professional respectful and he left the space cleaner than it was with no excess debris
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John Watson from J.S. Watson AIR was excellent! He arrived right on time, quickly diagnosed the issue with my AC unit, and got straight to work. Since he already had the part, he replaced it efficiently and had everything completed within 30–45 minutes. Professional, prompt, and knowledgeable—highly recommend!
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These guys are absolutely amazing. Service can’t be matched. If they service your area you are LUCKY! I’ve tried several services over the last 20 years from different companies, no one will ever beat them.
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JS Watson helped with an HVAC install in an older home that previously had wall units. They engineered the right system, got permits and installed with no issues. City inspected unit and signed off on one visit. Highly recommend them for the job, big or small, you will be treated fairly and the work will be done to a high standard.
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Tech (Raheem) was prompt & knowledgeable, patience with explaining the issue with unit.
Thorough service & cleaning. Will use in future. -
We called JS Watson at 8:02 AM. and spoke with them about our A/C not working. They were able to come out and look at our unit within 90 minutes. John Watson was able to resolve our issue within 30 minutes. He spent time explaining to us what had happened. I would highly recommend calling JS Watson.
Thank you JS Watson for getting on A/C up and running again!!!! -
Scheduling appointments was flexible and easy with regular updates on arrival status. Technicians were knowledgeable, courteous, and efficient. Pricing was better than competitors and the office staff, as well as the technicians, couldn't have been nicer. I highly recommend JS Watson Air for any and all of your HVAC needs.
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The service technicians have been friendly and professional, we have however recently had a very negative experience with the company as a whole. 2.5 years ago JS Watson installed a completely new a/c system for our home. They gave us three options: good, better, and best. We went with the “best option” they had, paid accordingly and they completed the install with no problems. We have used them since then for preventative maintenance as well as service for another unit we have. Now the bad experience happened over the last few days. On Christmas night our 2.5 year old A/C unit failed. We waited until the 26th and called for service. A technician arrived and stated the blower motor was bad, but he had the part and could replace it. He replaced the motor with one he had and bolted everything back together, only to find the motor was not a replacement and he did not have the correct one. We paid the diagnostic fee, and the tech left with our unit disassembled and a promise it would be fixed Monday. On Monday morning we received a call stating the part would not be available until Jan 2. Another disappointment, as they installed the unit but were not in a position to service it. The next day, Tuesday (4 days after initial call), they called and said they had the part to fix it. We received an estimate for 2 hours to install the new part. The new part was installed in about 40 minutes, but we were still charged for 2 hours of labor. We paid a total of $380 for a warranty part. When we contacted the company and the owner we were met with “you not having an air conditioner is not my problem “ “I didn’t build the motor or the unit, I just install them”. He cursed at us on the phone during this exchange. He stated that he was out $1200 until he could exchange the motor and how difficult Trane is to work with. Then why did you sell us a system made by them? This entire experience has been very disappointing and will absolutely be finding a new A/C service company.
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Js watson had someone out within an hour of call. Rasheem was quick, professional and honest. He fixed our issue with ease and at an affordable cost. He ensured all was back to normal before leaving.
Truly 10/10 customer service & professionalism from Rasheem. -
Carlos was extremely professional, prompt and knowledgeable. He took care of the problem immediately. He also educated me on the HVAC system. I always have a positive experience with JSWatson
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Great service! John took care of multiple issues with 2 units on the same trip! Got us back up and running within 2 hours. HIGHLY recommend! Very fair price for the time and work he did!
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Absolutely great experience! Checked out the system and assured me the sound of the compressor shutting off was normal and not a problem. Did a thorough inspection of my entire system outside and charged me for a visit only. Super honest and will keep them for all my AC/Heating! God Bless! Mike