House Cleaning reviews in Margate, Florida

The cleaning ladies broke one of the slats in the verticals in my bedroom. They put the cleaned slat in with extra slats to not bring to my attention that they broke the slat from its clip bearing. I didn't realize vertical slat missing (broken at the clip at the top) till I closed the blinds that night. Now that I call the office about this matter the office manager wanted me to talk with the ladies about what was broken. I didn't feel comfortable to be put in this position. When now I should've had them come to my house to show what was broken by one of the cleaning ladies.

Now that the manager called the cleaning ladies the cleaning ladies lied. They made as though we had a conversation about the broken slat and I said not to worry about it. Right! Outright lies, when we had no such conversation. If we did why would I be calling to inform the manager of the broken vertical slat?

Then I mention to the manager how perhaps they are afraid to lose their job (when it's a simple thing). The manager said how they aren't afraid to lose their job because if something is broken they tell her and the company fixes it.

Do not use this company to clean your house because if they break something they won't admit to it? Then what they break becomes your fault for using their cleaning business in the first place.

I'm going to report Sun Cleaning to the Better Business Bureau so others will know what type of company they are dealing with.

This is very sad when they do a good job cleaning. But if a person (business) isn't honest in their dealings with their fellow human beings it makes no difference what a good job they do when their integrity is in question.

I hired Sun Cleaning to do a move-in cleaning service for my new house. While they were on time and did the job in three hours as promised, the house was barely cleaned. There was dirt in the corners, toilets were still dirty, dust was everywhere but, as honest people, we paid for the service even though it was not completed.
When I called a week later to complain, I was met with such rudeness from Pilar (manager and so-called owner), I was blown away. I initially agreed with her that I should have called right away but I was in the middle of a huge move, construction and organizing other contractors and workers to come in. Calling a week later was my fault, but I was still a paying customer who deserved to be shown good customer service.
The complete disrespect for a paying customer was astounding:
- Pilar suggested my husband call because he was the one who paid the women, I should not be calling to speak for him.
- I asked if they would come out and clean free of charge to make up for the time before and she blatantly said no.
- I hired another company to come in and clean up their mess and she told me it was bad business and a stupid way to spend my money.
- She told me I was a bad person for threatening to write a bad review and then hung up on me.
I asked who the owner was and she said she wouldn't tell me, then, after asking four times, she said it was her. If Pilar is truly the business owner, shame on her for treating a paying customer that way.
As I stated before, I will take the blame for not calling right away but for a business to not do anything to try and rectify a bad situation they caused is beyond me. Stay away from this company. I assure you, your money is better spent elsewhere.

GREAT maid service, I have been using Sun Cleaning for over 4 years in my Ft Lauderdale home. They always are on time, and dependable. The girls work hard and I am very happy with the service. I highly recommend them.

We needed our Coral Springs condo cleaned prior to our arrival and began our search from Connecticut. Sun Cleaning is one of the best south Florida decisions we have made! Their team is incredibly professional and friendly. They work to get everything completed within the time allotted are VERY, VERY trustworthy. In fact, we have had the Sun Cleaning team enter and clean our home while we are in Connecticut. Moreover, every nook and cranny, including our patio, is spic and span and smells wonderful. We LOVE this company and are delighted to have found them. We would be happy to provided references and details.

I've used this service for the past two years, I've always been happy with the quality of work & I've never had a complaint. I've used the same team on a recurring bi-weekly service and have even referred them to friends and family. I recently moved and wanted to get my team out to the new property for a move-in cleaning but was told they were unavailable on the date I needed. I agreed to have another team come this one time and then continue my recurring service with my original team. This was a mistake.

1. The cabinets/drawers were not all wiped down. There was still dust/debris on and in some of them.
2. The stove still had a layer of dust on it as if it wasn’t wiped down.
3. You could feel the grit along the surface of the marble counters and tub which lets me know they were not wiped down.
4. The fridge was not done.
5. The floors do not appear to be mopped in the bathrooms as I could still see shoe prints from the shoes I wore earlier in the day.
6. The inside of the washer and dryer were not wiped down, there was still debris in the dryer.

Those are just SOME of the things I noticed upon coming back to the house. To make things worse, they left my sliding glass door open, WIDE OPEN. Not even thinking to have closed the screen, I had so many mosquito's in the house by the time I got there around 9:00 PM!

I promptly sent an email to Sun Cleaning addressing my concerns. I was livid being movers were scheduled to come the following morning to bring our belongings. What a complete waste!

Natalia from Sun Cleaning called me early the next morning after receiving my email and scheduled the same team to come back to my home that afternoon to re-clean. I agreed to this solely because of my relationship with this company. Another mistake.

I will say this, the re-clean was fine. The ladies addressed all areas of concern. However, they had to maneuver around furniture and boxes and the movers who were coming in and out with their hand trucks. Not an ideal situation being we're in a limited space (1100 sq ft), but they did their best to make it work and I appreciated that. But the biggest slap in the face had yet to come.

I have never had a cleaning last more than two hours. Realistically, I've only ever had a 2/2, never larger that 1300 sq ft. We're talking a completely empty, brand new, never lived in apartment. I could have cleaned the property by myself in 2 hours. However, two professional cleaners claim that it took them 3 hours. I've never been so insulted. It's truly a slap in the face!

I called Sun Cleaning immediately the following morning when I noticed the $50.00 overcharge and spoke with Natalia. I explained to her there was no way these ladies were in my home for 3 hours (especially being the apartment wasn't cleaned accordingly the first time around). My recurring team has always completed my deep cleanings and regular cleanings within 2 hours at the homes I've lived in and/or referred them to. I explained to her I felt I was being taken advantage of being I wasn't at the property for the actual cleaning.

In the end, I told Natalia calmly if she was unwilling to do the right thing I'd have to cancel my recurring service. Her response: "No problem Ms. Guillaume, I will cancel your bi-weekly service". So the $50 (for time that wasn't worked) was more important to them than the $2,000 that's made off my recurring service for a year? How can I willingly support or recommend a business who treats their long time customers like this?

My advice to others: Find a company who cares about their customers.

I searched for a local residential cleaning company, and my cousin recommended Cleenora Maids and Cleaning Services Aventura. They did not disappoint! They completed the job quickly, and now my place is ready for the event I was preparing for. Thank you!

We are new to the Fort Lauderdale area and found Sun Cleaning and tried them out. We were very happy with the service we received. The people were very friendly, which means a lot as I am Texas native who is used to southern hospitality and was impressed.

More importantly they did an excellent job on the cleaning of our condo and we will definitely use them again! Once you find someone who is great and trustworthy you don't let go.

Thank you for all your hard work - we definitely appreciated it!!!

Highest rating for the incredible work provided by Cleenora Maids and Cleaning Services Doral today. They did a deep cleaning service that I needed for my messy home. I can say that your cleaners were well-trained and an expert in the field. They are nothing but the best for me! Thank you so much!

Hands down the best company ever!!!!! I literally called for a quote on 10/4/22 and they were out cleaning my house the next day and did an amazing job. I had the pleasure of having Monica and Alejandra and they were just so nice and professional the whole time. My kids are super super messy and they literally left their room unrecognizable. I will recommend them to anyone and I will also be retaining them for maintenance to come every 2 weeks. I do not regret calling them. Sun Cleaning you have me as a customer for life. - Diana -

You're in the right hands if you choose Cleenora Maids and Cleaning Services Doral. I thanked them for showing so much concern for our home. All the staff was so nice. They gave me the schedule quickly. It was all done exceptionally. I super liked the quality. I have no doubt where I will be calling the next time we need a reliable cleaning service.

Great communication with Isabelle. And the cleaning ladies were very thorough. I will hire again.

Brigita and her crew are flawless! They don't miss a spot. They go above and beyond any expectations had upon hiring them. Very friendly, love my dog, and always able to work with you and your busy schedule. They are here when we are not home and can always trust them and have peace of mind while they are here! Highly recommend!

Great service, great communication, very reliable.

"I've been using IClean Residencial and Comercial to clean 4 Airbnb apartments regularly. They are consistently thorough, reliable, and efficient. The apartments are always sparkling clean and ready for guests after each cleaning. The team is professional and communicates well. I highly recommend them for any property.

they can not keep commitment to time. the first time they cleaned my home was a horrible experience they barely surface cleaned. gave a second chance second time were 40 minutes late. now my 3rd time the day before mothers day weekend they changed my time on me to accommodate another client without considering my feelings last minute and the arrangements I had already made. I did a lot around my home in preparation to have a nice relaxing mothers day weekend with family and they were very unaccomadeting to me due to their "weekly client" having an "emergency " extremely unprofessional.

My house has never been so clean! Thank you Carla for your work.

The owner is extremely professional in handling her customers. Every customer is offered personalized service and she is most accommodating.

We needed a last minute cleanup on a Saturday afternoon. Although it was late in the day she went above and beyond to accommodate our needs.

Her team arrived early, they ended up staying late to ensure that EVERYTHING was done far beyond our satisfaction.

If there were 100 stars to offer Bridgette and her team they would be more than deserving!

We will be recommending IClean to everyone that we know.

Phenomenal work, exceptional quotes and trustworthy! They truly take the time and pride in every job! Thank you!

We have been using I Clean for years and years. Brigit has put together an incredible, trustworthy team. They do a great job and we look forward to seeing them every week?

IClean did a very detailed job at our condo! We do plan on using them again. And have referred them to other family.

Very happy with the first cleaning. They did a very thorough job, did not rush and got into all the nooks and crannies for the deep clean. Looking forward to my next clean!

Brigita and her team were recommended by a neighbor and I couldn’t be happier. The ladies of the most thorough cleans I’ve had on a home, my husband even commented (usually not something he comments on or notices). Very professional and great value too!