Appliance Repair reviews in Miami, Florida

I felt compelled to write a quick review because my interaction with Moisha was just outstanding. From the moment we connected, their focus on understanding my needs and proactively ensuring everything was handled left a lasting positive impression. It's not often you encounter such a high level of personalized support.

We hired Applianceteck after our Samsung washer/dryer combo broke (leak after just a few uses). Samsung blamed a mouse—so no warranty coverage—but sent their “certified repair partner,” Applianceteck.

What followed was 4 months, 4 service visits, and over $800 spent… with zero resolution. The machine is still broken, and even their own techs admitted they couldn’t fix it. Communication was just as bad: endless holds, unreturned calls, and even being told to reopen a ticket with Samsung because they’d closed ours without solving anything.

Bottom line: expensive, unfixable, and no accountability. I would not recommend Applianceteck to anyone.

I recently had the pleasure of experiencing outstanding service from APPLIANCETECK. Their technicians, Chris and Leo, truly exceeded my expectations with their professionalism and expertise. They took the time to thoroughly explain the entire repair process to me, ensuring I understood every step along the way. Along with this, they provided warranty information which was both transparent and informative. What impressed me even more was how they demonstrated the entire procedure, showing me precisely how the job would be completed. I genuinely appreciate their dedication and commitment to delivering exceptional service, making the whole experience both reassuring and enjoyable.

Both Applianceteck technicians were excellent in the diagnosis and repair of my 82 inch Samsung flat screen TV. I would highly recommend Applianceteck.
Leo was prompt, knew his work and his communication on the status of the work before and during delivery was excellent.
Both technicians left their number if there were any latent issues with the new flat screen that occurred after they left. Great service!

If you’re still under warranty then use them otherwise they will squeeze any bit of money out of you. $150 to diagnose your problem out of warranty and won’t give you a quote on any other repair unless you pay them first. Avoid them unless you are fully warrantied.

Guy if you have a third party insurance company and they send this company do not let them in. They will write it up so that your claim will be denied. Then they want to do the service call out of your pocket. The guy came in for a whole of thirty seconds and left. Horrible tactics from this company.

I highly recommend. Very good. Samsung authorized repair. James is very good at his job. Had it diagnosed in no time. And the repair done a few days later. So happy my dishwasher works again.

They came to change a drainage issue on my 4 year old Samsung washer and their technician Christian was so rough with the appliance that they broke the drum and I had to replace it. Stay away do not use them.

Appliancetech came and fixed an issue I had with a brand new dryer. James was quick and had everything back together and working in under two hours. Best part was he was able to get on NAS Key West without any problems. I wish the delivery had been that smooth.

I had James T as my technician, very impressed. Professional, knowledgeable, polite, kind, and courteous. I also appreciated his communication skills..
Thank you

Danny had all the time and patience when it came down to fixing my LG washer/dryer set. He was able to help out and get it fixing asap. Made sure it was working properly and the way it’s supposed to. What I loved most is that he worked neatly and organized cleaning up behind leaving no mess what’s so ever. Highly recommend one of the best techs I’ve ever got

Leonardo was a great technician that exceeded all of my expectations. He was extremely helpful and professional while repairing my washer and dryer. He quickly diagnosed the issue, made sure that explained everything to me, and made the repairs efficiently. I really appreciated his friendly attitude and excellent service. I will definitely be recommending his services to family and friends!

You would think that after explaining the same thing to three different people, they would get it. The tech made me waste two days and did the same think I had already done over the phone with LG. Would not recommend.

I’m very disappointed with the service from Appliance Tech. They came out to fix our top-loading washing machine, but we had to call them out three different times for the same issue.

The first technician who came didn’t speak any English, which made it very difficult to explain the problem. He had to call the office for someone to translate. The same thing happened when he returned a second time — still no communication, and the washer was not fixed.

Then a third technician came out, also unable to communicate clearly in English, and the problem continued. When I called LG for help, I was told someone had already been sent out, but I never received a follow-up call or resolution. I was told they canceled because it was a hostile environment. I have cameras all around my house so you could all they were doing

This whole experience was frustrating and unprofessional. I expected better communication and service.

Josh is an exceptional technician and was able to quickly identify the issue and resolve the replacement of the compressor same day at same time of service. It’s not common that a replacement part happens to be available, but this team of professionals are ready for the job, the FIRST TIME!
an absolute pleasure to deal with and we will reach out to them again as future needs arise.
Best,
A. Rose

The company was very professional and set up our appointment quickly. James T, our technician, was also very professional and worked efficiently and swiftly. We had a great experience! Thank you, James T!

Carlos from Applianceteck provided excellent service: professional, reliable, and very knowledgeable.

He was prompt, efficient, and made the entire process easy.

I highly recommend him to anyone in need of appliance repair.

Someone from this place recently came to service my Refrigerator, he brought the wrong parts and didn’t resolve anything and didn’t do anything at all, and instead of reaching out to LG to let them know that he couldn’t do the job he decided to just mark the service as completed. After a few days of waiting for someone to reach out to me I decided to reach out to LG. I was advised that the service had been closed out as completed. I wouldn’t recommend them, the representative also wasn’t able to follow the simple instructions of calling 30 min prior to arriving.

I was scheduled and confirmed for a technician visit tomorrow between 12 and 5. I got a text from their office at 3:02 p.m. today asking if I'd prefer to switch to the morning block starting at 8 a.m. since they had some cancelations. I told them that I was unable to switch since I've already changed my work appointments for the appointment with their technician. At no point was I told that my appointment had been moved. I got a text at 9:58 p.m. from the technician who is assigned by job for tomorrow informing me that he will be at my house between 10 and 11. I showed him the text, but he cannot come later and they have now canceled my appointment. The only reason I'm even having to deal with them is because LG assigned them to me. They don't care about customers. It's their way or the highway. A customer's time means absolutely nothing to this company.

Do not recommend reaching out to these folks. I never leave negative reviews, but these people are beyond incompetent. They were subcontracted by LG to repair my television. A tech (Jason F.) comes out to my home, tells me the TV needs a new power board, and that it will be arriving by end of week.

It has been two weeks and they have completely disappeared, never returned my calls/texts, and then proceeded to tell LG they repaired the TV and closed my ticket. If this is how they treat their corporate contracts, I don't want to imagine what they do to their walk-in customers. Go somewhere else....anywhere else.

Andre was my technician and not only being professional and on time, he went above and beyond in helping us reposition our tv. Very knowledgeable and professional. Thank you!