Reviews of local pros in Oldsmar, Florida

Had them do lawn treatment for four years. After countless reminders NOT to do the backyard, they took it upon themselves to do an ant bait treatment in the backyard without my permission. Our new puppy ate some of the pellets and got sick. The real kicker was the $300 they charged. Needless to say, we no longer have them doing the yard.

This company is still charging my card when they didn’t do the job correctly.Why you keep charging my card .This company is conducting fraudulent transactions.It is ilegal to charge daily.I cancelled the the service and last services you provided was extremely poor and deficient.How you want to charge for a service that wasn’t done properly

PestBear is great. They are thorough and always friendly.

Service Manager Aiden is the best. It really wasn’t until he came that we started seeing a difference in our pest problem. He brought out the “nukes” and took care of it. Extremely professional and goes the extra mile. I also appreciate his follow-up reports.

I have never had a complaint about PestBear and their service. Every tech that has come to my house has been great! Now, I had an issue with a service they billed me for, in which there was a lot of back-and-forth. During Hurricane Milton, my area was under mandatory evacuation. They sent out their tech to service my lawn, which didn't make sense as I evacuated (as did almost everyone else in my neighborhood) and came back only to downed trees, debris, etc! I thought this was in very poor taste on behalf of PestBear. Anyway, I spoke initially to Aaron Pitcher on 11/28/24, and we agreed just to have me pay half and they would service my lawn again (beautiful). PROBLEM: I was charged the full amount on my CC, then refunded the full amount, then charged the full amount again, and then charged the half I agreed to on my CC. So, I have been back and forth with them since then, and people would just send me a printout of their services/charges and tell me I was mistaken. Ugh!!!!!!!! No one would hear me out.... that is, until I spoke with Bryson McBride. Not only was he patient, but he also waited on the phone for all emails to go through with all my proof of the charges. Although he didn't really "see" what I was saying at first, he allowed me to explain it over and over again. He was very pleasant too. Then, he thought it was an error on behalf of my credit card company. I hung up to call my credit card company, but he continued to scrutinize my emails and proof after we hung up and called me back. He noticed it was not an error on behalf of my credit card company, but on behalf of PestBear. He agreed to cut me a check (the charge was too old for them to credit me on my cc) and mail it for the initial full amount billed! I think Bryson was the most amazing person I spoke with at PestBear. HE HEARD ME, and HE LISTENED even when he thought I was wrong. AND HE WENT BACK AND LOOKED AT THE ISSUE AGAIN!!! I gave them 4 stars because their customer service and corporate really needs to be revamped & improved, and I am waiting for my check :-).
I was going to change companies, but as long as I get my check, my tech remains the same, AND I come across people like Bryson, I am keeping them. As I mentioned before, I never had a problem with their service. Now waiting for the check....

Your Technician Tracey did a commendable treatment to my lawn which was in a bad state covered with weeds. I was amazed to see the transformation after one week.

I appreciated so much from our first encounter with this company. I like how you are able to speak to a representative instead of a computer. Amanda was very helpful. Leonard, our technician was on time, very courteous and professional. And, the next day I saw results from the spraying out in the garage! Florida palmetto bugs are huge! Highly recommend this company!

My experience was great adein was the best solving the problem but i put boxes around my house and trying to get ahold of them the number i call said voicemail full. So hope u see this message and get back to me.

They have been trying for months to do wrongful charges to my CC. I have sent them several notices requesting to stop.
They keep trying to charge my CC.

After reading other reviews I realized that I am not the only one facing this type of situation.

The worst company ever, went to my house without my permission to do a service, I cancel it before that because they can’t accommodated my schedule. Awful customer service starting from managers to customers service agents, and technicians, I guess they don’t communicate in between. They keep calling me for collecting my money.
Bad customer service and overall I don’t recommend to anyone.

I never write reviews but maybe I can help someone out who is contemplating this service. Save your money, this company had billing issues, we saw no improvement in lawn and when I called to cancel, they were rude.

I really appreciate Rodney taking the time to answer questions, give advice and just his overall friendliness and customer service. He was thorough and exemplified true customer service! Thank you!!!!!!!!!!

Terrible Service and Billing Issues

I had an extremely disappointing experience with this company. I was charged for a liquid aeration service that was never even performed. Their own rep, Scott Weaver, came to my home and admitted the job wasn’t done and told me there would be no charge. Yet, I still received a bill.

On the following visit, I watched through my security cameras as the technician sprayed only the easiest parts of my lawn — completely skipping the areas that actually needed treatment the most. This kind of poor service and lack of attention is exactly why I canceled.

The communication was awful, the service was sloppy, and I was billed for work that was either never done or done poorly. I’ve requested my account be corrected, and if they continue billing me, I’ll be reporting them to the Better Business Bureau and the Florida Department of Agriculture and Consumer Services.

Avoid this company. They do not stand behind their work.

Byron, did an outstanding job today. He searched the areas involved and spread the control to deter the snakes on my property. He was on time and very informative.

I realized that since June, I've made 4 payments to this company with 0 service done in return. Last Monday 8/11/25 I called the company because my entire lawn is filling up with weeds. I come to discover that they had the wrong address listed and so my lawn received 0 treatments. They apologized and offered to do a couple of services for free and scheduled service for last Friday 8/15. The serviceman never showed and texted me that he would come later in the month. So I called that day. It's now Monday evening 8/18 and I still haven't heard back. So here I am months after starting service and I have to show for it is a lawn almost completely covered in weeds with over $200 paid to a company that has provided 0 service to me.

New customer, for Lawn Treatment and weed control and thus far the customer service is stellar. Technician Tracy calls to say he's coming and explain what he is going to do etc. Professional and polite.

We are only on the second yard service and have already noticed a decline in a persistent weed that other companies were struggling to address. The pest service also resolved an ongoing issues we had with centipedes that was not being properly addressed with other companies. The technicians are friendly and professional and take their time and explain what they are doing.

This company is the worst . Do not hire. They lie. You will never have the same tech. Grass will be completely full of weeds or it will be killed. They have know idea what they are doing. And if they try to sell you new sod do not buy it . It is full of army worms . They killed half my lawn in the front and half my lawn in the back put sod down and killed the other half. The manager will tell you what you want to hear. The egos are laughable. Trust me not them it cost me 8000.00 to replace my lawn.

Pest Bear sprayed our lawn for weeds and they were clearing up the next day. Great job and we are very happy with the results. Would definitely recommend.

I had a very disappointing experience with PestBear.

When I first hired them, I was promised that within three months my grass would be healthy and thriving. Unfortunately, the opposite happened. My lawn was originally green and healthy, but after about two months of service, my grass began to die completely. It got so bad that I had to replace the entire lawn to avoid receiving violations from my HOA.

Even after replacing the grass, I gave the company another chance and continued service, hoping things would improve. Sadly, my new grass is now also struggling and is not growing in a healthy way.

What made the situation even worse was the customer service. When I called to cancel, the manager was rude, gave me an attitude, and even hung up on me while I was speaking, which was extremely unprofessional. I also requested a refund for the last service, but they refused.

Based on my personal experience, I would not recommend spending your money with this company. If you care about your lawn, please be cautious

Reliable company. They get rid of weeds that basic big box store weed killers don't. Great technicians. 4 star bc asked for spray of weeds in cracks of driveway and that was an upcharge. Yard looks better and fewer bugs.