Reviews of local pros in Orange Park, Florida

Rodney and Rod were terrific. Professional, on time and helpful. Great job.

Very quick response! Nick and Victor arrived on time and did a great job evaluating and explaining the water damage investigation/mitigation steps. They were quick and thorough. Will call them again for any future issues and highly recommend!

Had a water problem that took out my Master bath, closet and bedroom. These guys were there that night and took care of business. Repairs went smooth and the place looks great!! I wish my insurance company was as good as these guys/gals to work with!!!

Nick, and Victor , visit today… 6/20/25. Thank you Servo. Your representatives- Victor and Nick acted very politely and professionally. They patiently answered many of my questions and provided answers.
I appreciate a company that responds quickly to customers requests for home visits and follows through.
Thank you,
Jayne

We had a great experience with SERVPRO. We worked with Colby, Victor and Don, and they were professional and kept us informed on the process. I made a call to the admin staff as well, and they were very helpful and polite too.

Don and Colby did a great job removing the water and explained everything to us including what we need to file our insurance. I recommend using Servpro if you have any kind of flooding in your house. Thank you Don and Colby for your help.

I can’t say enough about the outstanding service I received from Servpro and their incredible team—Brandon Gleason, Don, and Jenna Coutsl. From start to finish, they went above and beyond to ensure everything was handled professionally, efficiently, and with great care.

Brandon’s expertise and attention to detail were evident from the moment he arrived. He took the time to thoroughly assess the situation, explain the process clearly, and ensure that I felt confident in the work being done. Don was equally fantastic—his dedication and hands-on approach made a huge difference in getting everything back to normal quickly. And Jenna was an absolute pleasure to work with, providing excellent communication and customer service throughout the entire process.

The team worked seamlessly together, demonstrating professionalism, knowledge, and genuine care for their customers. They took what could have been a stressful experience and turned it into a smooth, hassle-free process. I highly recommend Servpro and this amazing team for anyone in need of restoration services. Thank you, Brandon, Don, and Jenna, for your exceptional service!

Serv Pro was amazing from the first moment until the end of the job. Honest and trustworthy the whole way through. Nathan and Chris especially were an amazing help. Will definitely be a repeat customer if the situation arises.

Gustavo, Oscar, and Elio did the flooring tear out and drywall removal of our restoration project. They were friendly, courteous, and very professional. They offered to help with the removal of items from the closets and left everything completely clean. Highly recommend!

Servpro saved the day after we noticed mold on the wall during a wallpaper removal. Colby and Don were out within an hour of me calling, thoroughly checked everything out to see if it was surface level or deeper in the wall, gave the wall and surrounding carpet a good cleaning, and we were able to get right back to our wallpaper removal and reinstall with barely a dent in the day. Thank you so much for the help ServPro!

Don and Mike were amazing. They were on time , polite, knowledgeable and so helpful in making a healthy decision for repair.

Spencer and Don did a fantastic job. They are professional and courteous. Everything was explained in detail. They are a pleasure to work with and I, without hesitation, would call them again.

Loved everything about ServPro! Colby and Don were friendly, knowledgeable, and punctual. Would definitely use their services again, though I hope I never have to!

BE CAREFUL! They were fast to come and start the dehumidifiers after about a week of the dehumidifiers running they decided to pull up the wood laminate flooring that had water under it and they started demo and ran the dehumidifiers for at least another week. They had told me that my belongings, including my clothes, would be in a Pod in my in my driveway so I could have access to them. Well that didn’t happen most of my things were taken to their “vault”. After they finished their demo work I found nails and razor blades left of the floors. They supposedly swept the floors. They failed to scrape up the tile adhesive before they left, it is a trip hazard, UPDATE they came back and scraped to tile mortar up and swept 3 times. They broke the trim around a door frame and bent the frame to my hall closet trying to rip out the damaged drywall. I had TJ come out to give me an estimate for repairs and he had written an estimate in excess of $50,000 including tearing out a glass block wall, replacing a toilet, and replacing towel bars that were not damaged. I do not recommend them at all!

Don and Mike were amazing! They came in, assessed the damages, and gave us clear next steps! Not how we thought we would spend our holiday weekend but they helped us make the best of it! Would highly recommend them to anyone in need of ServPro!

Spencer and Colby were amazing. Everything went smoothly and they were extremely knowledgeable and courteous. Thank you Guys

I contacted ServPro for assistance with a water leak that damage around my patio door. Amber was very courteous and scheduled someone to respond to my call very quickly. Spencer and Brandon W were here in a timely manner and completed a thorough inspection of the damages & leaks around the door. They went above and beyond to make sure leaks were plugged the door was sealed tight. They took photos and sent them to a Project Manager who has already contacted me and scheduled someone come out and review what will be needed to make full repairs. I am very pleased with the ServPro customer service snd response I have received. I will definitely refer this team to anyone needing help with water damage/restoration service.

Rodney and Eli did a great job on our carpet after a couple months of construction.

We had Servpro come out and seal our can lights/AC vents. Elio, Edgar and Gustavo were very professional. They were diligent, thorough and friendly. I would recommend using them for any future services.

Our business had a major water leak, resulting in standing water. We contacted SERVPRO at 2:45AM, and they arrived in less than one hour.

They handled the situation by using heavy duty vacuums, and then placed many fans to dry residual moisture, without disrupting our operations.

Colby, David, and Chris were true pros, and worked hard and efficiently. They maintained contact with us regarding the progress. They were respectful and dedicated. It was a pleasure to work with this pronounced team, and I heavily and confidently recommend them.

Electricians Mike and Chris Schmuckle did a wonderful job at our house. They are not only fastidious and competent, they were pleasant and informative about their work to be sure that I understood exactly what they were doing and why. It's nice to see young tradesmen who take their work seriously with justifiable pride...doing the best job possible.