Constraction reviews in Orlando, Florida
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My roof replacement was completed recently. Overall, the work was solid and the new roof looks great. The crew showed up on time and worked hard to get the job done. There were a couple of small delays/communication issues, but everything was handled professionally in the end. I appreciate the effort they put into making sure the job was done right.
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I just wanted to give my reviews to His & Hers roofing. I had a good experience from the start to finish. Had issues with the insurance company but they helped me through it and now I have a new roof.
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They mishandled my insurance claim following hurricane Milton. I'm currently in the process of now spending my own money to find an honest contractor to redo sections of my roof and actually include my tool shed. Their communication is not good at all, I never received a statement of work/itemized bill after they took the entire 22k insurance check to fix the roof of a house that is less than 2600 sqft. They also did a horrible job communicating with other contractors to coordinate, leaving my solar panels off of my house for an entire month. To make matters worse, after my repeated attempts to reach out for any clarity in regards to the scope of work and getting false confirmations that they were working on it, they actually had the nerve to try to bill me $180 for three sheets of plywood when they only used one among the old rotted wood and left the rest in sitting in my yard. What about the 22k check that y'all took? Can y'all justify any of this?
Save yourself the issues and work with more organized and trustworthy people. I won't make that mistake anymore.
10/25 update:
At this point this shady company has been kicking the can down the road every time I reach out for them to honor their warranty for the shoddy work that they sent some cheap crew off of the streets to manage for 22k. Their terrible work caused thousands of dollars in additional damages to my home and damn near sent my asthmatic child to the emergency room. Their attempt to make it right came in sending a ridiculous itemized statement of work that a 5 yr old could have done a better job at putting together that explains NOTHING. Sent another terrible crew to repair the gaps that they left in my roof along with the skylights/exhaust vents that they never reconnected..and these idiots used PACKING TAPE to secure them..yes packing tape. On top of it all, I have never seen something so shady as to getting a 2 yr warranty..which it seems like they are trying to run out the clock on rather than actually do the job that they stole the entire insurance check to not do. Hurricane Milton was a year ago at this point..and I'm STILL trying to get this company to make things right. Working with H&H is a complete nightmare! -
My experience working with His and Hers Roofing was great. Trenton was extremely patient, helpful, he followed up regularly, and kept me updated throughout the entire process. The Roofing contractors that performed the work were extremely professional, efficient, and worked very well as a team. The entire project took less than one week to complete including materials being delivered, tearing off, installation, and inspection. I would definitely recommend them for service. Great job and Thank you His and Hers for the work that you have done and for making this a smooth process for my family. I am very happy with my new roof!
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We've had an excellent experience with H&H. The roof was expertly installed. Communication is solid: they explain the process to you every step of the way. They even helped us protect our roof by tarping it until it was ready to be replaced. Absolutely would recommend His & Hers to anyone needing roof repairs or installation!
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My experience with His and Hers Roofing was nothing short than great, we love our new roof. My representative helped me with a lot of things and with everything my install date never changed or was changed. They were very professional and honest - In short, I think they did a wonderful job. Thank you His and Hers Roofing.
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His and Hers roofing did a good job with my new roof. Though we had to work through some insurance stuff they help push my case. They replaced old and damaged wood on the roof and cleaning up all the mess that they made. They are highly recommend!
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His and hers roofing did a wonderful job with my mother’s new roof. Work was done in a timely matter, and they had an amazing group of workers that worked together. They replaced old and damaged wood on the roof and cleaning up all the mess that they made. They are highly recommend!
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I had an excellent experience with this roofing company from start to finish. The team was professional, knowledgeable, and extremely responsive throughout the entire process. They took the time to explain my options, answered all of my questions, and provided a fair and transparent estimate.
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His & Hers Roofing have been amazing! They’re helping my mother in law with a claim when she’s been previously denied and they make us feel that we are in great hands. The customer service has been excellent. They go above and beyond and came to tarp our roof after hours to ensure we don’t get further water damage. They sent multiple people to take are of it asap and continue to take care of our needs through this process.
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This roofing company did a good job fixing my mother’s roof.
The crew worked efficiently, showed up on time, and treated my mother’s home with care and respect. It gave our family peace of mind knowing her roof was fixed properly. -
This roofing company did an excellent job fixing my grandmother’s roof. They were respectful, patient, and very professional throughout the entire process. They took the time to explain the repairs clearly and made sure everything was done right.
The crew worked efficiently, showed up on time, and treated my grandmother’s home with care and respect. The repair was done quickly, and the quality of the work was outstanding. It gave our family peace of mind knowing her roof was fixed properly. -
Do not use this company. They replaced my roof and left the dryer vent duct disconnected from the exterior vent- this led to lint and hot air blowing directly into the attic. We later discovered this and were told this is a serious fire hazard- absolutely negligent on the part of His and Hers. We told them about it and they sent an employee to assess it; he immediately identified that it was a significant safety hazard and that it should be fixed immediately and never should have passed the final inspection. Later a supervisor called and informed us that they refused to do anything to remedy the situation and only made excuses (“we subcontract to different teams so we’re not able to back charge them to fix it,” “most dryer vents don’t vent through the roof so the installers probably didn’t notice it or know how to do it properly,” “we’re confident it wasn’t intentional, just overlooked,” etc.), but were adamant they would not do anything to fix it. Absolutely ridiculous way to operate a business and it’s so concerning that consumers entrust (who they believe to be) professionals to leave the project they complete in a correct and safe condition, yet projects are left as a hazard. Additionally, it has been 2 years since our roof was replaced and we are still finding roofing nails in our yard- our entire property was littered with them after the roof was completed and they ended up in our car tires, feet, and lawn equipment. Also, soon after our roof was replaced, we noticed that rain was pouring in between the roof and gutters. We had a gutter company come out and told us that when the roof was replaced it was not properly reconnected to the gutters, so we had to pay to have them fixed. Horrible experience with this company and I would avoid them at all costs. We also will be reporting them to the BBB.
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"My interaction with His and Her Roofing LLC was fantastic." The crew was thorough, professional, and responsive from the beginning to the end. They arrived on schedule, gave a thorough explanation of the entire procedure, and finished the job just as agreed. The new roof looks great, the staff worked quickly, and they kept the area tidy. There were no surprises and the pricing was reasonable and clear. Knowing that the work was completed correctly and that there is a strong warranty gives me peace of mind. With our new roof, we are overjoyed! we actually decided to repaint our house to match the color of the new roof. I highly recommend this company to any homeowner looking for reliable, honest, and top-notch roofing work!”
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Hermoso
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Very professional
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Good
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Nice homes
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Nice homes with slot of amenities
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Great location right outside the gates of Disney World well known Orlando area
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10/10 experience. Highly recommend Dale Miller with Pulte homes. A true professional. Highly recommend.