Home Services reviews in Orlando, Florida

I absolutely love everything about the company. How they took their time to make sure all my needs were met. From the initial setup of service to the services being rendered. I will give this company and the team they sent out to me a 10 stars if that was possible. Superb services!!!

Working with Jan-pro has been great! They were super easy to start service with and worked with us on customizing our service to exactly what we needed. It’s been a big upgrade from our last cleaning company. Ryan was especially great to work with on setting up our contract. They regularly call to check in on our satisfaction so I don’t feel like we’re just lost in a sea of clients. Would recommend.

We really appreciate Jesse and everything he does for us! He has a wonderful attitude and our facility is always spotless upon arrival the next morning. It's great to know we can depend on this place always looking it's best.

I like the communication I get to have with my Janitorial Crew, whenever I need something or have a problem they are there willing to help. They really do an exceptional job at the clinic!

We have used Jan-Pro at our office for a number of years. I can always count on our local team to do an outstanding job. Jeff is great at communicating with us when he has any questions or concerns.

I highly recommended! Reliable, detail-oriented, and consistently does an amazing job. Professional, efficient, and trustworthy — you can count on quality work every time.

Didn’t complete the work that I paid for

look up the name Samuel Batson, that’s the guy running this business

The office just hanged up on me very unprofessional due to the fact that my email address is hard to spell

Really friendly great people, got the job done and more. Highly recommend

We can also scroll down and see that we are not the first to have taken advantage of, and I doubt we will be the last.

Great company! Maintained clear communication, very friendly. No complaints.

I wanna thank this company for leaving me satisfied with their job. They have an amazing crew team! I would recommend this company for any construction site.....

Overall experience was fine for cleaning a 2400sq ft house. Available when needed. Arrived late without notice. Very meticulous early in the job but not at the end. Overpriced.

Incredible! The house smells and looks so much better. Super fairly priced too! $385 for a 6000 SQ ft house. The cleaners were very nice too! Will definitely be using again

My family and I were in a pinch and needed someone last minute! Literally the same day and PCCS came out without question! Ashley was amazing! So sweet and professional! She went above and beyond for us and I would recommend this company to anyone but definitely ask for Ashley!!! Thank you guys so much!

They offered suggestions on how to tackle the cleanup after a full house fumigation. Responded quickly to my inquiry and offered a prompt date for an in person estimate and job to be done. Extremely time efficient company. Did what was promised.
Supervisor paid attention to details and followed thru.

Shannon and Esmeralda did a fabulous job. They worked so hard to make sure everything was clean. Shannon's attitude and work ethic was exemplary. Great communication. Great work. Didn't stop until we were happy! Would use them again!

AWFUL. AVOID THIS COMPANY AT ALL COST. LOOK AT PHOTOS AND VIDEOS.
Heres the story: Booked an app. For post construction cleaning (mainly silica and dry wall dust) plus additional service of duct cleaning. We were booked for Wednesday morning & Tuesday night I get a phone call saying it needs to be cancelled. So I rescheduled for Wednesday afternoon, this gets cancelled, reschedule for Thursday morning and this GETS CANCELLED. This is a huge inconvenience- i have painters scheduled to come in and other services all set up that I keep having to push back. We reschedule for Saturday morning…. Originally when I booked my appointment weeks ago- I was told the job would take about 6 hours, then when I got rescheduled for Wednesday evening it gets changed to 4 hours. When the show up on saturday they arrived 30 minutes late. They “cleaned” an entire commercial building (about 800sqft) with 2 guys in 1 hour and 45 minutes. And supposedly cleaned the ductwork. Unfortunately, because of all these reschedules I had to have my husband open/close the unit and pay for the service (since I was working). So I was unable to inspect to make sure it was done properly....
When I show up on my lunch break I am shocked and disgusted. There are COB WEBS on the ceiling. The floors are filthy with tons of foot prints. If you wave your finger across the wall dust comes right off it. Its completely visible. On top of this all. We had a brand new mop that we bought for polishing the floor after the cleaning service was done. And they used our mop- open up all the packaging around it without our permission. My husband said that Shannon (the woman booking all the appointments and managing the guys, expressed that the guys were late to their next job) which is why I am assuming this job was really not done at all.
I understand mistakes happen, but the rescheduling was a huge inconvenience. Wasted so much time on a project I dont have tons of time to complete. The job was horrendous. And I reached out within a couple hours to talk to them (ahem, so I don’t need to leave a bad review- so i can resolve my problem without having to resort to this….) and Shannon keeps telling me that a supervisor is going to call me…. Its been over 48 hours and I have not gotten a single phone call from them. They are not answering my phone calls. This company was a huge waste of time and money.

Nightmare of an experience with this company!! RUN don't walk away from them! They did a poor job at the first project we gave them on February 20th and gave them a second chance to "make up the damage" schedule a second job at a "discounted rate". The appointment was set for a start time of between 2:00 - 3:00 pm on Monday March 15th with Shannon the "project manager" Our GC called at 3:30PM when they had not arrived and Shannon informed them the crew was running late but were in route and asked for a lockbox code to enter the property.

Next our GC heard was a text message from Shannon at 8:11pm which said sorry they did not make it to your job. The proceeded to text him that they would not show up the next morning or afternoon or evening.

I called her at the number our GC provided and her mailbox was full. I texted her with no response. Shortly after I received a rude response when I texted back that her company would be responsible for the $900 cancellation fee for the staging company that was contracted to start staging the next morning as well as professional photographer that was also scheduled right after the stager she said "you have no proof since we did not sign a contract or make a deposit" She then called the Owner at 9:37PM was rude and hostile on the phone and did not get one word in she hung up.

So to recap - they did a poor job at project number one - Which they were paid almost a $1,000.00! ($967.00 to be exact) They NO SHOWED at project number two, offered Zero Solutions even when it was made clear it would create major logistical and financial implications. The "project manager" told our GC that she would be there with the crew to both supervise and help, then the night she texted him at 8:11pm saying they did not show she said sorry I'm spending spring break with my daughter and can't help you. Wow!

Her only defense was we had no proof and then Shannon called the owner of our company spouted a bunch of rude remarks and hung up on him.

The farthest thing from professional or reliable that they tout when you first call them. A total joke of a company with a incompetent and rude "project manager" if that is even what she is. RUN AWAY!

At the job #1 which they actually did show up at there was also paint spots all over the floor that they did not get, drywall dust on the cabinets and countertops and they nicked up several doorways and baseboards. Our residential housecleaners do a way better job for a fraction of the cost.

This company scammed me for 10,000 dollars that was promised to me after I completed doing a post commercial cleaning job that me and my crew did on a restaurant in Alabama for them. I had to pay hotel cost and supplies to do this job which lasted 21 days. It's been 3 months since the job was completed and I haven't received a dime for it and now he's blocked me from calling him.
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