HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    Really impressed with how much cleaner my vents are.

    5

    Great pricing and outstanding service. My HVAC system is working much better now.

    5

    I recently had air duct cleaning done at my home, and I couldn’t believe how much dust came out of the vents. The technician, Mike, showed me before-and-after photos, and the difference was unbelievable. I used to have constant sneezing and itchy eyes, but the air feels so much fresher now. He explained how buildup affects airflow and even helped me replace an old vent cover. It’s amazing how much cleaner the house smells since the service. The whole process took about two hours, and it was worth every minute.

    1

    Made an appointment. Took time off work to make sure I could meet the technician. No one ever showed up, no one called.

    5

    I was impressed with their immediate response when I asked them to fix my broken heater. I am pleased with their service!

    5

    Budget-friendly and professional! We wanted an expert to install a new heater on our home, and we called on them for help. Their technician brought all the necessary tools and equipment for the job on the day of the appointment, so he was able to finish the task quickly. Excellent service!

    5

    I have a reno project Century is helping me with. We had to move our existing AC unit and they were very accommodating. There were some hiccups with the move, which I honestly kind of expected just because it’s a big project. When we had trouble, they sent out Rinaldo. The communication was accurate and professional, and he just seems to care about his work. There were a couple of trips to figure out the source but it was always timely…. Which is paramount in August in Florida. Rinaldo was so meticulous and took time to explain to me the source of the problem. AC is not simple people…. but Century, Rinaldo and Steve (the owner) have made this process a professional and high value experience for me.

    5

    I use them for my business and they have always come in the clutch during emergencies , are very fair, and good customer support. Much better than other companies I've worked with

    5

    Ronaldo came today to help with an issue with our AC. What a great genuine guy! Been using this company for years and every single person that comes to my house knows what there are doing and gets the job done! And in a friendly way. Highly recommend century air!!

    1

    My outside unit was not working so I called the next morning and the tech came out in the timeframe I was told. I told him I thought it was the capacitor that was bad, as it went out before so I was familiar with the behavior. He immediately told me it wasn’t that, which would have been the easiest diagnosis. Instead he told me it was 2 sensors that were bad. This was on a Tuesday before Thanksgiving and they were closed for the rest of the week and weekend. They didn’t have the parts and needed to order, meaning I would’ve been without a/c for 6 days! I still felt it was the capacitor so I called another company after he left. They came within an hour, immediately said it was the capacitor and I was up and running in 20 minutes! Had I not called someone else, I would’ve cooked Thanksgiving dinner in a roasting house! This to me is a/c 101. If the tech doesn’t check for this first, then they sure don’t know what they are doing. I have a maintenance contract with this company but as soon as this is up, I will never use them again. This has really bothered me and it’s totally unacceptable.

    5

    Excellent service. Highly recommend with 2 inspections and services per year.

    5

    We had an excellent experience with Century Air. We called at 11am and were told someone would arrive between 2:30-4:30. They called to keep us updated on their arrival and we received a text when they were were en route. They showed up within the timeframe!
    Jason wore a mask and was very respectful of today’s social distancing guidelines. He walked me through what was wrong with our AC, provided a quote and took the time to explain why the issue occurred. Professional and reliable service, which is hard to come by these days.

    5

    Victor got me my appt quickly and the tech Gerardo fully explained what he was doing and did an excellent job! So kind, and cleaned up after…..definitely staying with Centry!!

    5

    We do not post a lot of reviews but we had to make sure this company got the proper credit due.

    Day 1, our AC stopped working properly.

    Day 2, a Century Air Conditioning & Heating representative came out to our house to diagnose it. He was very informative and did not try to convince of anything we didn’t need and didn’t tell us anything new we’ve already heard before about our unit. The unit was 15 years old and after considering the cost to fix it we decided to simply get a new unit. Steve, the owner himself came out to assess if replacing the unit really was necessary. He was down to earth, considerate about the current situation and even made sure to stay within our budget. He understood that in Florida even during normal times, having an AC break was stressful but in the middle of the current COVID-19 times it was even more stressful. He gave us plenty of options to choose from.

    Day 3, Century crew was back out with the brand new unit.

    Everything was done properly, quickly and efficiently. I mean in 3 days the problem occurred, was assessed and replaced to working conditions. Amazing! Even before the COVID times, customer service was starting to lack in the technical skills area but Century has given us hope again that good guys are still out there. We were impressed by their professionalism and would recommend them to anyone. Do not hesitate to hire them for your next cooling or heating issue or even just maintenance.

    5

    I have been a satisfied customer of Century AC for many years.
    Victor in the Service Dept is always courteous, knowledgable & accommodating with scheduling any type of service.
    I have also known Pedro for many years. He & Ronaldo diagnosed an issue with one of our units today. Pricing always fair & honest.

    5

    Eric Maldonado was excellent and very professional. I have never been unsatisfied with Century Air and their employees and I have been a customer since 1994. Thank you, Victor for your same day service within three hours of my call. May Jesus Christ continue to bless this business.

    5

    I recently had my first experience with Century Air and I was very impressed. I talked to Victor about the difficulty that we had been having trying to determine the source if a leak in the condenser unit, he assured me that if there was a leak they would find it. Our technician Pedro was prompt and professional and found the leak and explained the problem. Victor followed up the next day to ensure our service was satisfactory. I will definitely call on them again.

    5

    These guys were great, had two companies come out to our house first company said I needed a new system and wrote up over a $4,000.00 quote. Then Century came out, they found a problem with the wiring and replaced some type of switch. Cost of under $600.00 and said the system should last a few more years with yearly maintenance . Thank you very much for your honesty. We will recommend you to all our friends.
    Jeffrey A. Hewitt

    5

    On time, professional, friendly and did I mention professional? A HUGE shout out to Pedro. He is the kindest, and so professional & patient; walking me through the steps of the thermostat system.

    When my system was first installed; there was no trace of anyone having been in my home. Century is the BEST!

    5

    Our HVAC needed a full replacement. Century worked with us understanding our system needs to provide a few options from various vendors. The process was very easy to schedule. The team arrived on installation. They were professional and kept us updated on the progress.

    5

    To me Century Air is the best. They have served my AC unit since they installed it. Victor, as always, goes above and beyond the real meaning of customer service.
    The technician, Pedro is very professional, polite and always takes the time to explain any issues and answers all your concerns very clearly. Century Air has a great team of technicians available to help.
    Kudos to Century Air!