HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    We were in need of replacing our HVAC system. After looking at several companies our neighbors mentioned they had recently had theirs replaced and were very pleased with the service and the price! With their referral we made an appointment with English Air and after meeting with them, made our decision to proceed with them! A decision we are very happy we made! First of all the technicians (CJ, Maura and Robin) were top notch! Very professional, good communicators and just all around pleasant! I think our little yorkie, Finnegan, wanted to go home with Maura! They worked hard and efficiently! We’re absolutely enjoying our new and much improved A/C! We would HIGHLY recommend English Air and would hope that our technicians would be sent to you as they were such a friendly crew to work with!

    5

    Had them install my new air conditioning last year and so far the service has been great and very timely. I can highly recommend them.

    5

    Over the last twenty years of living in Orlando I have encountered serveral Havac companies that gave quotes so astronomical you could buy a brand new unit when all you wanted was yearly maintenance. English Air is the best service I have experienced in Orlando. Robbie, the technician was super knowledgeable and professional. He not only did a five star inspection and maintenance but identified the problem of low refrigerant and just like that problem solved. I am asking for Robbie when I need service. Thanks English Air.

    5

    Robbie from English Air came to do our routein scheduled maintainence on ou 2 HVAC Systems today. He was OUTSTANDING! On time, friendly, down to earth, experienced, and quick. He finished both units in less than 90 min. I have had English Air install and service my AC units for almost 7 years. They always do an excellent job.

    5

    Robby arrived early and was very thorough in this maintenance checkup. He is always very professional and helpful, providing advice for maintaining the system.

    5

    Great company. I've hired them multiple times for duct repair, ac repair, ac maintenance, and eventually ac replacement.

    I've been thoroughly impressed by the high quality of the work. The new AC install in particular was done meticulously. I am not an expert, but I can see extensive attention to detail such as including surge protectors on electric components, properly angling the overflow sensor, cleaning the ducts before installation, replacement and repair of existing components in the AC closet, etc.

    The techs are always knowledgeable and respectful of property (even bringing slippers to wear on carpeted areas). Pricing has been very fair and competitive and in all cases the service has been without any problems.

    5

    Robert was awesome! So knowledgeable and really looked at everything and tested things. I called 6 air companies and English Air was willing to come out and solve a problem and offer options to improve the situation. My Dad was also impressed and it takes a lot to impress him! -Dara

    5

    Rodney and Maro with English Air made the fix simple and easy. We were without AC due to a different company installing a faulty compressor. They installed an entirely knew system in under 4 hours. Finally feels great in the house again.

    5

    We recently replaced both of our AC units with English Air based on recommendations from our neighbors. Their Daikin ACs are very good and they also did a very good job with their work. Everything went very smoothly and as promised with no negative surprises. They are a reliable company with excellent service. I’d recommend considering them if you are in need of a new AC or any AC work.

    5

    I would like to express my appreciation of the good service that I received from this company. English Air, if anyone is looking for a reliable, honest and operate with integrity A/C company. They installed my new AC last year, very pleased with the service. Then last week an electric company was working down the street and we have no power for a few hours. Which might contributed some issues that I was having with the unit was not cooling down. My husband called English Air and they send a technician right away.
    Isaiah and Carlos was very knowledgeable and explained the issues. Isaiah also recommend to change the air filter and offered to do it if I have one in the house. In which I do but unfortunately the wrong size.
    "Isaiah said not a problem, I will cut it down and make it work".
    I really appreciate his dedication to customer satisfaction willing to help above and beyond!
    I was completely impressed with their professionalism and customer service. I highly recommend this business!!!

    5

    After hiring someone from thumbtack to install a mini split ALL WRONG, I ended up having to call English Air. I will say that the tech Robbie was excellent and patient and down to earth. He explained where the previous tech went wrong in the install and offered valuable feedback and insight on moving forward. He was excellent in his communication and commitment to getting the job done. Though I didn’t end up fixing the unit because it was out of my budget, when I decide to get a new one I will go to them.

    5

    Let me start with a quick history of my nightmares with what some people would think these HVAC companies are highly recommended by neighbors and on the web. Multiple companies with questionable business tactics and so-called techs that are commission base earners.
    Here walks in English Air by chance I was speaking to my colleagues about my frustrations on my HVAC system and my disappointments with a reputable multiple companies and what I can say a unicorn walks into my office the owner of English Air Anton Martin, after speaking with the gentleman and reviewing my history in less then 1 hour without inspecting my unit just based off the finds and my information. Anton generated an estimate and guaranteed if I wasn’t pleased or satisfied with the repair or experience, I can reach out directly to him. Anton is Engaged in his company and has trained is team in the same business philosophy.
    The next day they where ready with parts an appointment. I work just like the rest of us for a living, so my wife must deal with most vendors for home repairs. So as always, my highest priority is the type of person which shows up to the house and how they act around my family. I found the Unicorn from the time the tech shows up to ask permission to park on the driveway” how often does that happen with vendor at your home” to the time the tech took explaining what he was about to complete and each step in the process. English Air has Exceeded my families Expectations. Respectful, Clean, on point exactly with the estimate price. He rechecked the work and did not leave till everting was working perfectly. If you ever have the opportunity to hire English Air as your HVAC company, you will feel compelled to write a similar review!! Outstanding Customer Service I have become a customer for life thank you Anton!

    5

    Tech Robbie texted 30 minutes from his arrival time. When he arrived he was polite and after showing him the unit he quickly went to work. He was communicative about the unit and gave great advice in between maintenance calls. I highly recommend both English Air and Robbie.

    5

    Rob is five stars all the way, from explaining what he was doing and our system's health as he completed one of our biannual services, to removing his shoes inside, to being great to talk with. He even inspected and cleaned our Little Giant condensate pump that I installed several years ago when our gravity drain stopped draining and refused to be opened up.

    Our English Air relationship started when we had them relocate our outside unit, which has been perfect for years afterward. We added a service agreement for twice-a-year check-ups and after hours service at their regular price. They are very professional scheduliing service, even texting when the tech is en route. I highly recommend Anton and his team at English Air!

    5

    English Air has been my go to AC company for years now. They don't disappoint! The service is always excellent and there when you need it. I've replaced both of my AC units in my house the last 2 years and I'd refer them to anyone. They did a great job!

    5

    Can’t recommend English Air highly enough! From the moment they arrived, the team was professional, friendly, and punctual. They were the only AC company to properly install my mini‑splits—after the previous installer left me refilling Freon every eight months, English Air got everything dialed in perfectly. It’s been two years now with no Freon refills and noticeably better efficiency. If you want a company that knows their stuff and treats you right, give English Air a call. Outstanding!

    5

    I had a great experience with English Air, especially with Robert. He provided excellent service with a positive and professional attitude. He took the time to educate me about the issues with my air conditioning and gave clear, detailed explanations that helped me understand what needed to be done. I truly appreciated his honesty, knowledge, and the care he showed throughout the visit. Highly recommend!

    5

    My compressor was under warranty and went out. Using my information, English Air was able to promptly get new compressor & do the work for considerably less than my original company. Robbie installed and got the system up & running. He was efficient, courteous, and double checked everything before leaving. English Air is my new "go to" A/C provider. I found the entire English Air family helpful & responsive. I'm happy my friend recommended them.

    5

    My AC was leaking and not cooling. Robbie from English air came out and did a most thorough assessment. He stated what he did was the equivalent to a service call. I signed up right away! For $239 (at time of my review) they will do two service calls in a 12 month period. I had previously had my ac serviced by another company. They did not even come close in assessing the condition of my AC. Robbie patiently checked all aspects of the inside and outside units. Very grateful. He got it cooling. It is worth the cost.

    5

    I am sorry I can't give this a 6th star. (This section does not have to do with English Aid) We had an issue with our AC which was 6 years old and was from the original construction of the house. It was installed by Del Air and whether the unit was sub par or the install was sub par is neither here no there. The unit failed and trying to get the Warranty company and the builder to correct the issue as we had a problem for 5 of the 6 years and no one thought to look into why we were having an issues until it was too late was a fault on all the contractors for our warranty company. The long and short is we needed a new AC and fast as I was starting to get heat exhaustion overnight in Florida. We called several people and although there was one that was a few grand cheaper, that place was the only one in that price range and it was kind of sketch. So we got a lot of companies including English Air.

    (This DOES have to do with English Air) ALTHOUGH, we did have a little bumpy time with the back office as they said they would update our address 5 times and we corrected them a total of 6 times was the worst thing that happened with the company. Which is saying a lot. From Bryan, our tech/sales contact coming in being super thorough and just super accommodating to the official and well itemized estimate we were really impressed. We had several changes on the estimate we needed to update and they did so without complaint and did so immediately. They were kind and very accommodating. When we decided to choose them they did everything they could to get us in as soon as possible and made sure everything was set up and ready for that day.

    When the big day came we had 4 well trained techs. Robin showed up first, I expressed a few things Bryan had promised during the negotiation and he said without a doubt those accommodations would be taken care of without an issue. Robin was kind, knowledgeable, caring, and 100% dedicated to his job. I had several questions during the install and he ensured each one was answered and even included me in the install showing me the progress of several stages to show how well it was going. CJ was also very informative and made sure at every point to check in with me and let me know where we were in the install. There were two others who did not talk to me much, but they were detailed and very focused on making sure everything was carried out correctly. They were Mauro and Carlos. All in all, the entire team was 12 /10. They took a little longer than expected, but we had several issues with our house build that caused issues and the team navigated it with only minimal issue. Once it was installed the system was super quiet and ran beautifully. We are a week in and I waited to post this to ensure there were no install errors before posting a glowing review. I would recommend this company for any installs, upgrades, or maintenance. They were not the cheapest option but not by a whole lot, but I will say they were the best option. I will continue using them in the future for my AC needs. (Get what you pay for)

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    I did have to call English Air for an issue, not big one and nothing they did wrong, but Robbie showed up next day first thing in the morning and was able to locate and correct my issue quickly and effectively. Once again NOTHING they did wrong. Just had to get something sorted out.

    5

    CJ and Amelia were (are) wonderful!! They both understood my issue and provided a great service to resolve it. CJ is a very mindful and considerate technician, she was very thorough in her work not letting any details go unnoticed. Thanks to her I now have a very stable and working air conditioning unit and a cool home in these hot summer months. Thank You, Ladies - I will be a return costumer, you can count on my business.