HVAC reviews in Orlando, Florida

I would like to extend my sincere appreciation to Gavin Oakman and Isaiah Martin, service technicians from English Air, for their recent visit to assess my AC system, which had unexpectedly shut down.

Isaiah took the time to thoroughly explain the potential causes of the issue, including the possibility of a brownout or low-voltage condition that may have impacted not only the AC unit but several other appliances in my home. His knowledge, professionalism, and willingness to walk me through the situation were greatly appreciated.

I have scheduled a service call with my utility provider to further investigate the matter. Once this has been resolved, I look forward to reconnecting with English Air to resume routine maintenance services.

Thank you again for the prompt support and excellent customer service.

Kind regards,
Yvonne Gracesqui

Robbie gave excellent service, very pleasant and polite, answered my questions, and advised me on replacing the AC sometime in the future. I happily signed up for the maintenance plan.

Michael, C.J and Cody came in to our home and treated our home as if it was their own. Michael came to our home first to give us a quote and inspect all the duct work and HVAC unit. Then all 3 came to our home to actually do the work. They were quick, efficient, and cleaned up up the house like they were never there. Highly recommend!

Highly recommend!! I feel I can actually rely on this company. We had a nightmare experience with AND Services for an HVAC replacement, but thankfully found this company for our maintenance needs. Always punctual, polite, and thorough with their maintenance visits. Robbie and Carlos have been our techs and they've both done a great job. Thank you English Air!!

I highly recommend English Air! The were knowledgeable, professional, reasonable, and truly took the time to identify and explain the issues. Great company and Isaiah was wonderful to work with.

Very happy with the service English Air provided! Our technician Robin was very pleasant and knowledgable, quickly resolving our issue. This was my first experience with English Air but will be my go-to HVAC service provider in the future.

**UPDATE** After receiving a separate email from Anton threatening me to remove my review (screenshot attached), I again asked him to address the issue with his own employees — who performed the work under his business license. Florida law is clear that the license holder is responsible for work done under that license.

The photos I provided show that the cuts into the load-bearing beam match the width of the air handler that was installed. When the unit didn’t fit, the crew cut into the drywall, discovered the beam, and altered it in a way that violates code. This is documented in the licensed General Contractor’s report I attached. Whether the work was done four years ago or not, Anton remains responsible for the work his company performed.

I am reporting his threatening communication to Google and to the Florida Department of Business and Professional Regulation. I also note that Anton has declined to provide liability insurance information, which raises serious concerns about customer protection.

I strongly recommend avoiding this company due to lack of accountability and professionalism.
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In 2021, we contracted English Air for the installation of a Daikin AC system. During the installation, their crew cut into a structural load-bearing beam, compromising the structural integrity of our home. The attempt to "patch" the beam by sistering a 2x8 was inadequate and failed to address the structural risk and violates Florida building codes.

Upon recent inspection, latent deficiencies have become apparent, including significant concerns with the load-bearing structure. A licensed general contractor has documented that the improper modification has resulted in structural issues that now require professional repair.

We provided English Air with documentation detailing the damages and estimated repair costs. Instead of taking responsibility, the owner dismissed our claim and requested unreasonable proof, including "before" photos of a hidden beam and requiring a statement from HIS employee admitting to cutting the beam.

As a result of their negligence, we are now pursuing damages in accordance with Florida statutes to address the structural issues and repair costs.

We do NOT recommend English Air, as they will skirt all responsibility and are not accountable for damages caused during installation. Homeowners should exercise extreme caution when considering this company for any work. BEWARE!

I have been a customer of English Air for over 25 years and technicians like Robin, CJ and Gavin who installed a new AC system for me today are the main reason why. They were all very professional, knowledgeable and personable.

We had a routine scheduled maintenance check. Robbie reached out to see if he could arrive earlier which was great and worked with our schedule. He was quick, efficient, knowledgeable, personable, and a pleasure to talk to. I’ll gladly request him in the future!

English Air Inc. employee Robbie is an excellent HVAC Technician. Robbie responded to a service call for a repair of an HVAC system to one of the residents at the Waverly On Lake Eola condominums.This resident was unfamiliar with HVAC systems/repairs, etc. and did not have access to a cell phone or computer in order to do a Google search of HVAC systems, etc. This resident decided to call her daughter and grandson (HVAC Inspector) who live in another state, so that Robbie could go over what was needed to either repair or replace the HVAC system for this resident. Robbie answered all related HVAC technical questions posed by resident grandson. Based on this conversation and recommendations of both Robbie and grandson , the resident decided to proceed with a new HVAC system. Today, in this world it's hard to find people like Robbie that are patient, understnding and a dedicated employee of English Air Inc. Robbie should be awarded a raise or bonus because he represents your company very well.Thank you!

Robbie and Trainee Gavin did a wonderful job with our maintenance for the AC. They’re both Polite, Knowledgeable and cleaned up after themselves. In Florida an Air Conditioner is a must have. I pay monthly and they come every 6 months to make sure all is well. It’s been 4 years and I’ve had NO PROBLEMS with English Air. They are a GREAT COMPANY that I am very PROUD to RECOMMEND.

Carlos was a true professional. He called before arriving punctually and went to work systematically providing preventive maintenance for my Daikin HVAC. He took the time to explain and left my wife and I with complete confidence that we are prepared for the season. Highly recommended

I was shopping around for a new HVAC system and came across the Daikin fit system. I looked around for a reliable installer (the most important part about getting an HVAC) and stumbled upon English Air. I made an appointment and the owner of the company Anton stopped by to explain the system to me. I decided to go with them, after paying my deposit the crew (Fareed and Shawn) showed up on time a couple days later and got to work installing the new system. It took them around 6 hours to get the job done. They did an excellent job with the installation and explained everything along the way. They left the place very clean. There was nothing sloppy about their installation.

I am very happy with my new HVAC system and I am glad I went with English Air. If I need a new system in the future (hopefully not for a LONG time). I will be giving them a call. Be sure to get your Daikin warranty registration done soon (the office took are of it for me)

Isaiah from English Air came out to fix my AC and did an outstanding job. He was very quick to diagnose and address the issue, while also being extremely friendly and professional throughout the process. What stood out the most was that he genuinely cared about providing a long-term solution instead of just a temporary fix. I highly recommend English Air and Isaiah for any AC needs!

LAST YEAR USED, THEY DID FLUSH MY IN LET AND OUTLET OF THE COOLER IN THE Maintanvc PLAN. This year, I plan to use again. But today, when the seevice tech is on sote, they said will be extra charge of 300 plus. Big surprise to me. Becauae I need to flush it as last year and that is for me to have the service plan. I have home warantee plan, only need $85 for service call. But today they charged me $159 otherwise $239。 I thought the service will be same! They did not tell me . But the manager said it should charge that last year! Actually they flushed twice without charge. What can I say today that moment! Then I paid by credit card!
If I know the truth, then I do not need to have them to come for todays service. I can pay $85 from my plan. Will ask my credit card for dispute because of the dishonest conversation!
What do you think?

My SEARS AC from 1995 gave up after 28 years in service.

Shopped around Central Orlando and English Air was able to beat all others in terms of value and google ratings, earning my business. They beat the competition in terms of value by a landslide installing a more efficient unit for a more affordable price. Got home in time. Were corteous, friendly and professiona. Got the old AC removed and the new one installed within hours. Happy to recommend English Air.

Got a 2.5 ton central air, to cover the bedroom area of my home (roughly 1,100 sq/ft). Daikin, Inverter 17-18 SEER. There was a promo running for this brand and they helped me take advantage of it for a better price.

Work well done. Had to install the air handler in the attic. Smooth process.

Responsive when I had questions.

Thanks to Fareed, Isaiah and Dalton for their hard work.

Recommended A+

English Air installed our system, and their crew cut into a structural load-bearing beam just to make the air handler fit. Instead of repairing it properly, they covered it up — something a licensed General Contractor confirmed is a serious code violation that has left our home compromised. The evidence of the cuts, which match the width of the handler, are attached and Anton was provided the detailed report from the licensed GC.

When we asked Anton, the owner, to take responsibility, he refused. The paperwork clearly lists his employees, and under Florida law, he’s accountable for their work. Instead of addressing the issue, he sent my wife a threatening email demanding she take down her honest Google review. He’s now pressuring us to speak with his employees — the same people he has threatened to sue — which is highly inappropriate. He also demands “before” photos of the beam, knowing full well that beams are hidden behind drywall and such photos wouldn’t exist. He will likely respond to this review with the same deflection tactics.

At the end of the day, Anton knows he is responsible but continues to deflect and push the burden onto us. We’ve reported his behavior to Google and the Florida Department of Business & Professional Regulation. He has also refused to provide proof of liability insurance, which raises serious concerns for any homeowner considering English Air. No homeowner should have to wonder if a contractor is properly insured.

If you value your home and peace of mind, avoid this company. No one should be left with structural damage, threats, and deflection instead of accountability.

I highly recommend this tech and this company. My AC tech name was Robbie. He was a very nice gentleman and took care of my problem and informed me of future and all problems that would exist. He was very informative about my situation.and he took the time to explain everything to me. Robbie was very caring and concerned about my well-being when it came to my house being cool.

Unlike many AC contractors I contacted, English Air was responsive, communicated well, and provided a fixed-price quote for my job. Too many companies are more interested in quoting an entirely new system than actually doing a repair, but English Air never wasted my time trying to convince me to ditch a perfectly repairable system.

Carlos and Gavin arrived as scheduled and worked until 10p to finish my repair. No doubt that was not the plan but these guys stuck it out, working in a hot attic with no complaints. Carlos is the personable senior expert every technician should aspire to be, and they were both polite, friendly, professional and got my system up and running that day.

It’s not often you find people who go out of their way to provide the best service they can. Robbie is one of those people. He obviously loves what he does and it shows in the service he provides. I stumbled onto English Air when I was dissatisfied with the previous company I used and I am so glad I did. I won’t use another company. Thanks Robbie for all your help. See you in six months.

Robin and Gavin did a great job in replacing the evaporator coil on my 3 ton Daikin mini-split.