HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    I called on Fiday morning for a free quote on a HVAC system that was in desperate need of repair. Not an hour later, I was sitting at my dining room table with Sam, discussing payment options, accepting a system replacement quote that I could not pass up. Not only was it a superb price, but the warranty and post install service benefits far exceed industry standards.
    Two hours later, 2 techs were here installing my new RHEEM HVAC system. Matt and Arty were extremely polite, professional, very personable, and a true pleasure to work with! Just a few hours more and they were done; my system was quietly operational! *sidenote: I think this was the first time I've ever had a "home repair" job like this done where the workers didn't leave behind a mess! Matt took the time to explain the new thermostat's operation and the "after install" services I can expect from this company. From start to finish, I have been totally impressed with the entire team, and with the attention to detail shown by everyone. A true 5 STAR company;
    I highly recommend QuickAirUSA!

    5

    Energy Air has been servicing our ACs for years. Before the sale of our house we had them replace our three units (4ton, 2.5ton and 2 ton). The sales person was knowledgeable and willing to provide us with two different quotes reflecting the options we were contemplating (different SEER ratings).
    Tran and Mike and their crew worked from the crack of dawn till late to get those three units (condenser unit - air handler - thermostat) installed and went above and beyond to explain my wife how the new ecobee smart thermostat works.

    During the demolition of an air handler Mike found his initials on the machine, meaning he installed it. For me this was a good sign: Energy Air must be a very good company with low employee turnover, if an employee stays for almost two decades.

    I will definitely contact Energy Air for services, once we move back in the Orlando area!

    Thank you guys, great job!

    5

    I recently made an appointment for an a/c tuneup, realizing my annual contract had expired. Naturally, before that date my unit stopped working, and on a Friday night! Of course! Temp in Ocoee at 8 pm was 83. I called energy air and left message. Tech Robert Young called back about 15 minutes later. I described my unit. He said he was out on calls, didn’t know if he could get to me that night,, but based on description he would try to talk me through solution, which he did. He was great. He explained was not electrical, no danger to me, that all I had to do was deal with condensate backup. Described process. He then called back, as it turned out, just as I had finished, to make sure I was wrapping up properly. Fantastic rep. Can’t speak highly enough about him. You could tell he genuinely cared about my well-being! Thanks Robert! (P.S. Btw. My wife and I are in our late 70s. When I asked for his name, I said I couldn’t possibly forget it because that actor, Robert Young, was very famous when I was a boy!)

    5

    I had an inspector out to my home which noted some issue with my AC unit on my new construction home. My builder went MIA so I had to contact Energy Air directly since they were the subcontractor who did the install. The technician Manny was very knowledgable and patient with me. He corrected the issues and took the time to educate me on the unit. Recommend Manny for your service.

    5

    Nick (Russian man) came to my home and was excellent! He fixed an issue that our ac wasn’t working very quickly on an evening weekend. He was very professional, informative and great to talk to. He is a true asset for energy air!!!

    5

    My AC unit was out of whacked called Energy Air, they arrived on time and their technician Manny got it back working fast. Manny is extremely professional and gave me a few pointers on my ac unit. I would definitely use Energy Air in the future.

    5

    Manny came over after hours, found our issues right away. He was in and out of our house within an hour. He was polite, a great salesman, and efficient. We were grateful for his service.

    5

    Had a wonderful experience with the service provided! Manny explained everything thoroughly and offered the best advice and recommendations for repairs! Highly knowledgeable and friendly as well! Would recommend them to anyone in need of A/C or HVAC repairs and maintenance!

    5

    There are not many occasions that we have needed service to adjust and balance our air conditioner, but we are sure happy that we had Josh from Energy Air. Not only did Josh completed the task, he demonstrated detailed knowledge of his skill. He also demonstrated a genuine care and respect for us and for our home environment. If ever we might need such service in the future, we shall only and always request Josh.
    Thank you Energy Air,
    Dr. Rodriguez-Conti

    5

    I called Energy Air today because my A/C had stopped working. It was 90º outside at the time and inside had gone above 80. Genesis P. is the person that I spoke to and she asked me to explain what was happening.
    I told her and she asked me if I was able to go look at the air handler and provide some information. She told me what she thought the problem may be and asked if I would like to try to correct it myself instead of having a service call. I have never had a home with central air before, because I moved here from Maine last year, so I was skeptical, but she offered to send me an email with instructions on how to possibly solve the problem. Figuring it was worth a try, I said sure. She sent me an email containing step by step instructions which I followed, and this evening I'm very comfortable at home with the A/C running.

    The key takeaway for me, is that they could have set up a service call, done this pretty routine procedure and charged me a significant sum. Instead, they, meaning Genesis, chose to do what was in my best interest. And I'm not even a customer. Correction I am now a customer, I just hadn't been before. Cheers to you Genesis and Energy Air! Everyone . . . call them for your HVAC needs!!!

    5

    Energy Air has been amazing to work with. They were able to get a representative out to the house after hours in order to fix my central air unit. Steven was quick, personable, and knew exactly what he was doing. He provided me with advice and specific instructions on how to prevent this issue again in the future. Steven did not try to over charge me or take advantage of the situation in anyway. I would certainly use them again for any issues that may arise in the future!

    2

    Not happy with my experience with Energy Air. Purchased an AC that the fan makes noise (after many emails without a response, the solution was putting the fan in the AC system on the lowest speed to reduce the noise). Four months after the installation, the system stopped working due to clogged drains, which I don´t understand how they were not checked before the new AC installation. (received an invoice of $232.50 which I did not expect four months after purchasing a new AC).

    5

    Cedric arrived early (fantastic) for our annual AC maintenance visit and was courteous, thorough, professional and informative. He found an issue and helped explain the situation and who to speak with to complete the process. We've been with Energy Air since 2004 with great service and have also referred them to at least 2 of our neighbors.

    5

    Our A/C broke , I called them and Manny came out that day, found the issue and gave us a quote, he was very helpful and professional, they had the part we needed and Cedric came a few days later and repaired it in a few hours, with a year warranty on the part. He was also professional, on time and very nice. I will use them again if needed ( hopefully I won’t need them anytime soon! )

    5

    Great job! Josh was superb in his explanation as to what we needed and how to go about the process of purchasing and installing a new thermostat. Knowledgeable, efficient, and kind (dealing with "old" people who are technologically challenged)! It was so nice to deal with an actual professional! Thank you!

    5

    I've been with Energy Air for 27 years and they take great care of me! I pay for the maintenance package and have them come out twice a year for service. Josh and AJ helped me today and they were professional and thorough. I appreciate them (and John Bartkovich's) help and will continue to be an Energy Air customer.

    5

    Our HVAC wasn’t turning on and after a few days of a warm house we had Josh come out for an emergency service.
    He was here within an hour and checked all the components and he found a few things that weren’t right and fixed them and got the system working! So happy that we don’t have to have another warm night! He was very professional and answered all of our questions. We will call him again if we ever have any problems!

    1

    I had an issue with the motor in the air handler. Energy Air Technician came in and told me that the entire fan unit should be replaced and quoted me $450 for labor. Energy Air technician was explaining all the details and made me feel it’s a big issue and trying to charge me the total amount the same day. Once the technician left, found that the issue is due to loose connection of electrical wires and there is no fault with the motor or fan unit. Disappointed with the technician professionalism and his technical capabilities. Called Energy Air Orlando office to express my concern, but the residential service team were rude and doesn’t know how to interact and respond to queries or concerns. Reached out to Energy Air due to prior good experiences but I have now lost the trust with the Energy Air company.

    5

    Monday of this week our Carrier Infinity System incurred a major failure. I call to report my AC system was down and a tech was sent to my home within hours.

    Omar performed diagnostic tests and accurately identified the problem. Unfortunately the parts required to repair the system were not available.

    The parts were ordered on Tuesday and arrived on Thursday and installed by Omar that day.

    Ashley kept me advised as to the status of the ordered parts and the timing of their arrival.

    Together Omar and Ashley got our system repaired and returned the comfort of AC to our home in the hottest time of the year.

    We appreciate the service and support we received from Energy Air.

    5

    I highly recommend the outstanding team at Energy Air. Each employee we dealt with maintained the same courteous, accommodating and professional attitude that you would expect from an established company such as Energy Air. We had an amazing sales consultant and an outstanding installer who each took the time to explain the process and provide us with all necessary paperwork. There is a reason why they have been in business for so many years yet continue to rack up the 5 star reviews!

    1

    Complete ripoff, 420$ to tell you it's a fuse but wait there's more once they replace the fuse it's another 500$ my review is for my
    Commercial property.