HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    Finally, an honest to goodness air-conditioning company with a lot of honesty, and transparency. I want to thank the installers and Patrick for being so quick on installing my new Bryant air conditioning. Absolutely awesome thank you again.

    5

    The technicians from Air Excel LLC are on time, knowledgeable, respectful and guarantee their work. Will definitely recommend them, they give you a peace of mind.

    5

    One of my top experiences with a service organization of any kind. Always there when I needed them as a nursed the last breath out of my circa 2006 unit. Gave them first shot at installing the new unit, and they knocked it out of the park. High quality, high efficiency unit, with a great warranty and great financing. i'd recommend them to friends and family.

    5

    Patrick and his team conducted themselves in a professional manner. They spent an entire day doing a Super Excellent job while communicating effectively with me. Patrick has a passion for his craft and he truly cares about his customers. They deserve 10 stars!!!

    5

    Omar continues to be exceptional since he installed my HVAC system. Spends the time necessary. Answers questions. Actually FIXES problems. Highly recommended.

    5

    We’ve been using them for the past 3 years for routine service. They have always been on time, professional and very well knowledgeable. Our Carrier unit is about 18 years old and it’s still running strong. Nothing against the unit. It’s a testimony for Carriers on how great they are. But it’s getting time to get a new Carrier and only a Carrier. And that’s one of the many reasons I use this service company. Is because they are a Carrier Service dealer. You guys keep up the great work and hopefully I will be getting that new system soon. Just can’t let my old Carrier go. Lol

    5

    Excellent experience! Patrick and his team went above and beyond! I rarely leave reviews but based on the service and quality I had to!! Very professional. Communication and follow up were spot on!

    5

    Patrick and his team were very helpful in the process of replacing my ac system. He was thorough in explaining the whole process and ensured all work was done well and went above and beyond.

    5

    Omar was the tech and he provided amazing service. The time spent explaining the benefits were more focussed on needs and not pressure. This kind of service is what gets people to stick with a company.

    5

    Every contact with Air Excel was very positive. Starting with the initial phone conversation and continuing through the site visit, the estimate, lots of questions from me and thoughtful responses from them, ongoing communication, and all the way through the installation, I have been extremely pleased. They have all been professional, responsive, knowledgeable, and helpful. Based on my experience, I highly recommend Air Excel.

    5

    The Team at Air Excell LLC are always reliable, on time and honest with the service they provide and the services needed. I have been using their services for several years now and always feel good about recommending them to family and friends.

    5

    Reliable, professional, and very customer oriented. I have been a customer for a few years now, and I am extremely satisfied. I happily recommend.

    2

    I have been using this company since last 10 years; when Mr. Preston used to handle the business. He was reasonable and trustworthy technician. Now, I am not sure if he is not a part of this business or he sold the business to someone else. In last two years, I called them three times and a new guy Mr. Patrick showed up. My experience with him is not as good. He is greedy and always over price the invoice. He does a good job but prices are way too high.

    5

    My scheduled appointment was prompt Omar, the technician was very knowledgeable and thorough in checking and addressing all issues. My service was handled very professionally and in a short amount of time.

    5

    Omar is very knowledgeable, courteous, friendly and very professional. He explained everything to me prior to doing the work. We will continue using Air Excel for our furnace needs.

    5

    Air Excel was prompt and on time, did a thorough checking of all the components in the system and listened to what the problems were. Omar was an awesome technician, very helpful and explained all my issues in depth and gave me options. House is cooling much better now and has a proper temperature split.

    5

    Omar was very nice and cordial, he was able to answer all my concerns. I've had many companies come out before I found Air Excel LLC. They are now my go to for any A/C issues! Good Job Folks!

    5

    Patrick has managed the maintenance of our AC unit for more than 10 years. He is an exceptional, trusted person and professional.

    Air Excel responds on the phone immediately to our request for maintenance checks. The office staff is friendly and professional.

    We simply have no worries when it comes to our AC needs because we know if something is needed Air Excel will be here quickly and on time. We trust Patrick's recommendations and skills. His actions demonstrate that he cares about us as customers and we appreciate him!
    Thank you!

    5

    A company’s reputation rises and falls with its employees so hiring high quality talent is important.
    We shopped around to replace our 15-year-old - still functioning (barely) - air conditioning.
    Air Excel LLC was recommended to me by a friend but I still wanted to see what prices were so I got 5 different quotes.
    Patrick from Air Excel LLC came out, assessed our needs, listened intently to our concerns, and provided 4 different quotes (good, better, best, amazing). He recommended we shop around and even if we didn’t select his company some of his recommendations would make a huge difference in the air quality throughout our house.
    His prices were extremely reasonable and competitive, but the relationship he built is what put this company above the others.
    He was open, honest, and didn’t try to sell me on stuff we didn’t need.
    Once we agreed he quickly scheduled the install and kept in contact leading up to the day.
    His installation team was beyond professional. They always wore booties when coming in the house, wore masks to protect us from possible COVID-19 infection, and never lingered or kept the door open longer than necessary to keep as much cool air in the house as possible while installing the unit.
    The next day Patrick texted to ask how the Á/C was and if we were happy. Well, considering my wife now complains that the house is too cold I’d say they did an excellent job!
    Air Excel LLC will always be my choice for my HVAC needs, and all thanks to the incredible service provided by Patrick and his team!

    5

    I highly recommend Air Excel. I recently had a new a/c system installed and Patrick went above and beyond in providing excellent customer service. He and his installation team were very professional and respectful of my property. They got the job done on time, as promised, and followed up after the fact to make sure I was completely satisfied.

    5

    Service was good from beginning to end. They help with financing and came out very quick to complete the job. Customer Service was excellent. I highly recommend this company. Patrick was great. Provided thorough information and service. You will not be disappointed if you choose this company.