HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    Tony is a true professional technician who is highly customer oriented. He expertly analyzed our HVAC and pointed out that our motor was amping high. Meanwhile, everything is running fine and he is ordering a new motor for installation in the next two weeks. I strongly recommend them.

    5

    Just had a great technician repair two fireplaces and my air conditioning. He was very friendly, helpful, on time and most importantly, he really knew what he was doing. A.C. Is working great and my fireplaces are now ready for winter. I will absolutely use Phase Heating & Air Conditioning in the future.

    5

    Phase Heating & Air Conditioning technician came out the same day I called and solved my problem. He was very thorough and explained in detail what he was doing. He was very professional, polite, and very competent to handle our problems. I was very impressed and would definitely recommend them.

    5

    Yesterday Tony from Phase Heating & Air Conditioning and another assistant who was helping for the first half of the day installed a new HVAC system in our condo. It took 8 hours for the installation to be completed. Tony diligently worked the entire time without a lunch break. He was very courteous and respectful as well as answered all of my questions. I would highly recommend Phase Heating & Air Conditioning and Tony for any repair or installation services.

    5

    We are very happy with the installation of a new water heater that was done by Phase Heating & Air Conditioning. The service technician was very informative and helped us in choosing the best heater for our home and completed the installation very fast. We are very satisfied with their services and will always check on them for any service related to a heater or AC. We wouldn't consider using any other company.

    5

    I called Phase Heating & Air Conditioning about an HVAC problem and they were able to send out a technician the same day.He arrived on time and was very professional and knowledgeable. He quickly diagnosed the problem, explained it to me, and fixed the issue very quickly. Excellent service all around.

    5

    I think this company truly cares about the customer and is methodically building a good reputation in the HVAC business with each job. Just had out annual furnace tune-up with them. Our technician was amazing. He was very through and answered all of the questions that I had about our system. Defiantly will be recommending this to all of my friends. Great tech and amazing customer service.

    5

    The staff skillfully installed my new furnace, and they were also very polite and effective. My home seems more comfortable than it used to, and it’s functioning effectively.

    5

    I was referred to this company by a friend after my air conditioner broke down. They identified the problem fast, were on time, and finished the repair immediately. In addition to the pricing being quite affordable, the technician was polite and informed. I'm satisfied with the service.

    5

    Amazing 😍🤩

    5

    Outstanding Service!! Highly Recommended them.

    5

    Excellent communication and top-notch service. Highly satisfied!

    5

    Fast, reliable, and friendly service. My AC is working better than ever!

    5

    I’m extremely satisfied with my service today. They were able to work me in quick. Definitely recommend FreezeFrame Technicians Hvac Ac!

    5

    Tech was fantastic. Shared charges for things needing to be done as he went along so we knew exactly what our bill would be today. Gave us suggestions for future.

    5

    The accuracy of HVAC system maintenance is impressive. It is impressive how committed the contractor is to providing high-quality A/C system repair. The pinnacle of professionalism!

    1

    Do Not Hire - and if you already have - have your UV lights checked!
    Thought we were happy on install, few years later experiencing some health issues so we ordered an air quality test ($495) - turns out there is a lot of mold growth in the AC installed by Service Star because... They never hooked up the UV Light!! So here we are with a ton of mold growth, my health bills, the air quality bill, and the bill for cleaning the AC and ducts and properly installing the UV bulb (all this an additional $800).

    If the techs do not know why a UV bulb is an extremely important part of the install, they should not be installing the ACs.

    Service Star even did a service call and did not say or do anything about the UV light not being installed. How does this happen?

    If this company wants this post updated or removed, I'm not sure what they can do to restore our trust, since no amount of service calls will make up for this unless I see that UV light functioning. Maybe they'll think of something I cannot right now, since I'm very upset by my year so far experiencing health effects of mold in our AC. The consequences go way beyond the dollar amount.

    Totally irresponsible to not install the UV light, and not catch it on service call.

    5

    We had our AC shutdown this Saturday and made a call to Service Star to see if someone might be able to take a look on short notice. Within about 2 hours, Mike showed up and did some thorough diagnostics. Our system was well over 10 years old and the prior owner didn’t seem to take great care of it. In short, he could get it running but it would likely need further significant repair, only to need to be replaced real soon. We opted to replace the system as the coils were in terrible shape and the unit was on its last legs. He got us running to make sure it made it through the night and next day (thanks and our kids thank you!), and he got us on schedule today (Sunday) to have the entire system replaced. And, with all of that, it was highly reasonable. Moreover, he did not even charge us for the Saturday call and service (he was here for quite a bit). The guys showed up as promised early Sunday morning and did a superb job. We couldn’t be any happier. And, of course, Mike called this evening to follow up and make sure all went well and we were happy. In short, this AC company is fanastic, reasonable (more than reasonable actually), and just simply honest. Thank you very much!!

    5

    I had James the duct cleaner come out today. He was set between 9am-12am. I received a call around 9:15 from their office asking if James come and he’ll be 30-45 minutes away. James and his partner Chris showed up just before 10am. They did a wonderful duct cleaning leaving my house smelling great. My Dyson fan told me after they left, that my air quality improved 50%. I was absolutely shocked but really impressed to leave a good review about my experience.

    5

    It's rare when you have such a positive experience with a company. This company was not only professional and reliable, they were also very easy to work with.
    Louis was very nice, helpful and efficient. Keith was our technician and he was on time and had the job done quickly and efficiently.
    I would definitely recommend this company to anyone that needs HVAC work done.
    Big thank you to Service Star Air Conditioning.

    5

    I called Service Star after receiving a mailing. I'm impressed by the ease of getting a time and date that worked for us for regular maintenance. Anthony was able to schedule James to see us that day for the duct cleaning we also needed! James did a wonderful job and answered all my questions. Great customer service.