HVAC reviews in Palm City, Florida

Excellent operation! Always puts the customer first, and is known for QUALITY work. Gina is super helpful and knowledgeable!

Robert did a great job, and kept me always up and the issue.

I extend my appreciation to GMS Heating & Cooling for delivering an outstanding experience from start to finish. The technicians were not only highly knowledgeable and skilled, but also exceptionally professional, courteous, and friendly. Their genuine concern for customer care is truly remarkable and, sadly, all too rare in today’s service industry.
They handled the installation with the utmost care, ensuring that no damage was done to our property and that the work area was left spotless and fully restored to its original condition. Their attention to detail and respect for our home did not go unnoticed.
GMS Heating & Cooling is a shining example of excellence in service, and I would wholeheartedly and enthusiastically recommend them to anyone in need of heating and cooling services.

Amazing team at GMS. Noemi and Terry make a great duo. 10/10! I called in the morning hot and was cooling by the end of the day. Thanks for the prompt service.

There was a little hiccup with my last service. When brought to their attention, with no hesitation they went far and beyond to take care of it. We need more businesses like this to stand behind their product/service. Highly recommended.

They charged us $660 for a 'band-aid' fix that lasted 16 hrs.
I asked if we go with them for a coil replacement, would they waive either a visit fee ($180) or diagnostics fee ($211), but the answer was 'no, it's a separate cost, and labor+ more refrigerant would be $2000'.

Update: Joe called me after the bad review to say he was sorry, and said he would send the invoice for at least a partial refund to my email, which he never did. No clue what 'discounts' and 'multiple options', 'everything we could do to help' he is talking about.

I'm not satisfied with the answer that " we shouldn't expect the system to maintain temperature when it's very cold outside." That is EXACTLY what I expect.... I didn't pay all that money for a heating/AC system that only works when it's moderately cold outside. I would like to discuss this with Steve.

TERRIBLE!!!! , I have been having issues with my NEW complete A/C unit from the day it was installed. This company has installed things incorrectly and wired it wrong. They ignored me for an entire year, they sold the company the new management came out after a year of being ignored, they could not figure out why the system is not operating as it should but instead told me that they have done all they can do. They left me with a NEW unit that does not cool my house as it should. I called back again months later fed up with dealing with not being comfortable in my own home asking them again to help me and the response that I received was "you are out of warranty" ... I have a 5 year labor warranty and have had the unit for 2 miserable years.. I email them every time I get a Sensi notification that my unit is not cooling as it should and to call my service provider, but no one calls me about it. I have called soooo many times asking for a manager to call me back but no one ever does this has been going on for almost another year, of no returned phone calls from GMS. Today I called them back again and I was told that my file has been noted that they no longer service my unit..... !!!!!!!! So if I have a 5 year warranty and they are not honoring their warranty, then what?..... I paid for a unit that doesn't work properly and 5 year warranty but received NOTHING for all the money I spent on top of being miserable in my own home. THIS COMPANY IS TERRIBLE DO NOT USE!!!!

We got home from being out of town for a month to a hot house. We called GMS and they provided weekend service and got us up and running. Noemi followed up on Monday after the service to make sure I was satisfied. Excellent touch!

I am building a new home in Palm Bay , GMS had a competitive price job done per scheduled and everything is working fine.
I do recommend this company for you project.

I am extremely happy with the work GMS did for me. Steve was very knowledgeable and patient throughout the bidding process. I feel that I definitely received my monies worth with the 5 ton Ruud system that I purchased from them. The installation went smooth. The field technician (Jackie) showed up on time, ready to work and was also very knowledgeable and equipped for any questions I had for him. GMS will be the first call I make for any of my future AC needs.

I have used GMS Air for several years for A/C maintenance and service on rental properties that I manage. They have always been extremely prompt, reliable, efficient, and a pleasure to work with. At my most recent service call, Robert was very knowledgeable and thorough with his diagnosis and explanation of the heating system to my tenant and me. I will continue to rely on GMS Air to take care of my HVAC systems.

I appreciate how honest they are. Steven kept the quote reasonable, and then delivered quality work in a timely manner. Noemi in the office communicated when the install team was headed to my home and also when the job was complete because my wife and I were at work. Fantastic service. I will definitely use GMS for all my a/c needs.

From the tenant:

A few things.. The thermostat was set up incorrectly which was leading to the uneven temperatures/poor airflow. As well as the humidity. And then the filters I was using were okay but not the best that could be used for catching all the particles so I’ll get the correct ones for that and that should help clear up any symptoms the kids have been experiencing. It already feels so much better!
I could tell this technician was more experienced and he really explained every thing to me and it was all making sense. And he was very thorough and took his time which I appreciated.

Tech travis was very quick and efficient on getting here and done. An excellent job, we'd like to have Travis come out in the future.If anything comes up that's that's how well we liked you.He is a great asset to your company. Not to mention it was a holiday weekend. Seems like that's when it always happens, right LO. L. But\nHaving the service plan with them helped us out on the service.Call on a holiday weekend which was much appreciated.Thank you to all.

Mike provided excellent service. He was very courteous and efficient and had our system up and running very quickly!!

Great service and the price is also great. Easy to schedule services. Great maintenence plan. Tom is great to work with, he listens well and is very knowledgable.

What a GREAT EXPERIENCE. Removed and installed a new complete unit. Mark and Nick were excellent technicians very knowledgeable and great workers. Mark and Nick went above and beyond to make me happy. Also Tom the service technician was excellent. We had several companies come out and Tom from Treasure coast was the only one who figured out where the leak was and gave me options to fix it . All the other companies were sales guy who did not want to get dirty. Thank you so much

** UPDATE** 12/25

⭐⭐⭐⭐⭐
I had my 6-month maintenance check with Treasure Coast AC, and it was a great experience. My Dog Harley liked him. 🐶

Brandon was professional, friendly, and very thorough. He clearly knows HVAC systems, checked pressure, Freon refrigerant vacuumed the condensation lines inside and out, checked the evaporator coil and drain pan, and took the time to go over everything even though the system looked good. He also gave helpful advice on a drain-pan maintenance product I use.

He was personable, respectful, and I’ve had several techs from this company and they’ve all been knowledgeable, I like Brandon I’ll be requesting him for future maintenance.

Very reasonable pricing for yearly scheduled maintenance and a solid, trustworthy company. Highly recommend! Thanks TCA

**UPDATE – Second Service Call (July 2025):
Another great experience with Treasure Coast Air! This time, David came out to help me with a float switch issue that had my AC system shut down. He confirmed that the system was safe, and showed me how to reset the float by gently lifting the top, something that wasn’t obvious at all. Thankfully, it worked! He explained that the switch was still full of water, which is why my system wouldn’t restart even after vacuuming the drain lines.

David also gave me great advice on how to maintain the system between calls, and I finally signed up for their annual maintenance agreement. The price was excellent, and I love that there are no service call charge during regular hours, for them to come out in between checkups, with signed agreement. If I had already been on the agreement today, my $85 service call would’ve been free! This is the kind of honest, straightforward service that makes me trust a long time Community Family Company. Their Google Reviews are Awesome 😎
Thank you again, Treasure Coast Air, I’m glad to be on the Maintenance agreement plan now!
Julie 🥶

**This was my first time using Treasure Coast Air, Recommended to me from my Palm City friend a while back when she told me who she uses for her AC maintenance. … I couldn’t be more pleased. Thomas was incredibly professional, respectful, and thorough. After I explained what I had noticed with my system, he listened carefully and then worked through a full checklist of what could be causing the issue. He didn’t jump to conclusions he just took the time to check everything properly.

He confirmed my refrigerant was fine, inspected the unit outside and tightened a loose connection, He vacuumed the line and made sure everything was reset and running perfectly. My vents are now blowing cool again, and I really appreciated how clearly he explained things and how cleanly he worked. I’ll definitely be calling them again for regular maintenance service, As Robin from the office who was very polite, set my appointment and gave me their maintenance price for a year and what it included. From my experience it sounded very affordable. I Highly recommend Treasure Coast Air, they have a long standing Great Reputation. Thank you Again : )

Had a new AC system installed. The crew arrived on time and complete completed the work with care and respect for my property. From the original inspection, discussion of options, purchase, preinstall site visit, and the installation itself, all Treasure Coast reps were courteous and professional. I feel I am in good hands with this company.

Glenn Rojas did a wonderful job. Very experienced, knowledgeable and great customer service 🥰